Not the type of social hostel to stay at as an adult. I thought it would be a good pick as a solo traveler, especially since there's a bar, and they have occasional activities, but the place was overrun by young children and teenagers :/ Like absolutely packed with them. Also not in a great neighborhood, though everything is just a short train ride away anyway which was good!

Nice bathrooms, beds, and lobby. Very clean.

Stayed in May 2024

As a solo traveller, and due to beds being claimed, I ended up in a double bed. The first night I was alone but on the second night, at 4am, somebody else joined me. I'm not sure if this was the hostels fault or maybe somebody else sneaked them into the building? Good hostel otherwise!

The staff are helpful and the location is great for bus and rail networks.

Stayed in May 2024

Location. There were no restaurants to have something to eat in the evening or any services near the hotel.

We just needed a room for few hours to sleep and to get shower. For that, one room for four people was enough. Room was clean and silent. Location was ok, even we thought it was nearer the station and all services. We didn´t have any breakfast, because we left so early in the morning.

Stayed in May 2024

Reception service and facilities was not even good. Also some other guests were disturbing us at night. Also police stopped us without any reason and stopped us even we show them hotel keys and documents. It seems hostel has bed reputation.

Comfortable location and mattress was excellent. Cleaning problems

Stayed in May 2024

The self check in screens were not working, so it was a bit chaotic as a lot of people were trying to check in at the same time. It was overall not easy to understand which line was the right one, so I had to move to a different line after waiting for a while.

The location and comfort of the bed. The bedroom was inside the dorm which made it comfortable when you need to use the bathroom in the midddle of the night.

Stayed in April 2024

A little bit messy surroundings, not so easy to find the way from U-Bahn/S-Bahn if you are the first time here.

Value for money, if you need to find suitable and cheap solution in the center of Hamburg.

Stayed in May 2024

Room offered to me was next to street so it was very noisy at night even after closing windows.

Room size , cleanliness , easily accessible from.main station, value for money

Stayed in May 2024

Their bathroom was not very clean especially the tap water in the bathroom

The place very affordable and nice family friendly room

Stayed in May 2024

The rooms were smelly and you hear everything from the neigbour rooms. In our case not even the sheets were on the bed we had to do it by ourselfes. It's more a youth hostel than a proper hotel for adults.

The rooms are very simple the neighbourhood is not the best but its close to the next train station which is comfy. Its ok for a weekend.

Stayed in May 2024

Quite dirty, lots of mold in the shower. Kind of a sketchy place overall and my room was mixed with a few creepy individuals. Really small room for 6 beds in my opinion.

Relatively close to the train station, separate bathroom and shower, staff friendly

Stayed in May 2024

Place is not good with kids. Very noisy, not possible to sleep with opened windows - traffic day and night. Parking is also a little complicated around hostel.

Stayed in May 2024

No thanks

Room cleaning

Stayed in April 2024

One of the duvet covers had a stain on it which I didn’t notice until the morning. I was able to swamp it out myself. The breakfast is not worth it, over priced and limited basic options. I would recommend checking out some local spots instead. The breakfast staff were not friendly at all.

The room was good, comfortable for the 2 nights we spent there. Lots of activities in the lounge. They had live music and a comedy show on the nights we were staying there. Location was convenient for taking the train to the city centre. Pet friendly. The staff at the front counter were welcoming.

Stayed in March 2024

the kitchen very very small,and almost there is nothing to cock with.almost empty.atleat one normal pot with Cover.needed there.no knifes to cut with...so no coment..and sometimes homeless people come to the kitchen and eat guests food and sleep there ..i see them many Times.Because the kitchen unlocked, in A&o City hostel no one of drugs people can use it only guests. But here unfortunately it's like this...dönt leave your food there because this is like street kitchen

not Bad,

Stayed in March 2024

Very slow check in process, almost it took 1 hr. Few common washrooms,

Location, staff

Stayed in April 2024

I think they were struggling with staffing. Both automatic coffee machines were not working for cards or cash although they would happily take your coins. It would however dispense hot water for free and I had coffee and tea stuff with me so no probs. The Aral gas station across the street is your friend. Good stock of fresh and tinned food and drink and friendly staff.

The bar/lounge was fantastic. Really large and lots of places to sit and plug in your devices. The place is huge so there are lots of different people and types of travellers so you get chatting quite easily, we’re a young family of four and it was great for kids. Rooms were also Ok, decent shower and a good nights sleep. Check in machines weren’t working so there was a stampede for the check in desks and a bit of a free for all. Also heard people complaining to the poor guy at the desk that ‘their room was noisy with the window open’ and they wanted a different one. This kind of person shouldn’t book a cheap hostel. The employee replied ‘we are in a city, all the rooms are noisy if you open the window.’ That made me laugh.

Stayed in March 2024

Cant check in online and their self online wasnt working out of order so u need to be in long queue. We needed to do the 2 beds on our own..

Staffs were friendly..

Stayed in March 2024

The lack of a refrigerator in the room. I had an unpleasant situation. One day, I forgot to wear my watch and left it in the room. When I returned in the evening, it was gone. I didn't leave any other valuable items in the room, as recommended by the administration. I really didn't want to ruin my mood and figure out who stole my watch, so I didn't report it to the reception. But I want to warn everyone not to leave valuable items in the room.

Everything was fine in terms of accommodation. I stayed for 5 nights. Convenient check-in and check-out process. Good WiFi in the room. Comfortable room.

Stayed in March 2024

mirrors were not properly cleaned as well as the towels

Stayed in February 2024

There should be a gender separating option when booking, or at least when checking in. As a female solo traveler, it was a scary and not-so-pleasant experience having to share a room with 5 men.

It's 5 minutes away from Edeka, very close to U-Bahn Station Berliner Tor, 15 minutes on foot to the central railway station. Friendly staff, breakfast option, charging stations.

Stayed in March 2024

Bed was not the most comfortable, room was loud from the street outside and from the other guests in the hallways.

Good Location and good breakfast buffet

Stayed in March 2024

The checkin and the key transfer could be better organised. There was no advantage for the Customers who did the selfcheckin.

Stayed in February 2024

The curtain of the Room covered only half the window. You could also hear everything on the floor above and rooms in the near. I guess is all the hostel experience.

The Hotel looks pretty nice and has pretty good facilities.

Stayed in February 2024

Popcorn machine ;) and beds

Facilities

Stayed in February 2024