Skip to main content
  1. Hotel reviews homepage
  2. Germany hotel reviews
  3. Thuringia hotel reviews
  4. Jena hotel reviews
  5. Reviews of Best Western Hotel Jena

Reviews of Best Western Hotel Jena This is the official star rating given to the property by an independent third party - the Hotelstars Union. The property is compared to the industry standard and scored based on price, facilities and services offered. Use the star rating to help choose your stay!

Rudolstädter Straße 82, 07745 Jena, Germany

#68 of 79 hotels in Jena

Guests' Choice

Review score

Based on 168 hotel reviews

7.4

Score breakdown

  • Cleanliness

    7.9

  • Comfort

    7.5

  • Location

    7.9

  • Facilities

    7.1

  • Staff

    8.5

  • Value for money

    7.6

  • Free WiFi

    8.3

100% verified reviews

Real guests. Real stays. Real opinions.

Read more- opens a dialog box
Write a review

Showing 1 – 25

  • Reviewed: 5 April 2024

    8.0
    Perfect location for an overnight stay on longer trips
    • Leisure trip
    • Couple
    • Business Queen Room with Queen Bed
    • Stayed 1 night

    We book this hotel regularly for an overnight stay, when we are traveling long distances. It's perfect for this purpose since it's only a 5 minutes drive from the highway. Rooms are clean, beds are comfy and staff is very nice.

    Stayed in March 2024

  • Reviewed: 13 January 2024

    8.0
    Very good
    • Business trip
    • Solo traveller
    • Business Queen Room with Queen Bed
    • Stayed 2 nights

    This hotel is getting very dated and requires a refurbishment.

    Rooms are comfortable but a bit dated. Breakfast is excellent with plenty of selection. Bed was comfortable.

    Stayed in December 2023

  • Reviewed: 13 December 2023

    6.0
    Practical, clean needs improving to keep up with 4 star level.
    • Solo traveller
    • Double Room with Double Bed
    • Stayed 4 nights
    • Submitted via mobile

    House keeping failed to make my bed professionally. They did not bother to fluff the pillows or the cover sheets. They just threw the sheets over the pillows and left. That really annoyed me when I returned to my room for the night. See photo.

    The area was practical for my needs on this trip. It was quiet. My room was spacious.

    Stayed in December 2023

  • Reviewed: 26 November 2023

    7.0
    Good location, clean and spacious room.
    • Solo traveller
    • Double Room with Double Bed
    • Stayed 4 nights
    • Submitted via mobile

    The carpet on the corridors looked old. The corridors smelled as if the air needed to be better circulated.The pillows were not fluffy. Felt a bit clumped.

    The room was spacious.I got a room on the 4th floor facing the back of the building hence it was quiet. The rooms facing the street would be not so quiet because of the main road. The mattress was firm and comfortable. The room was clean. I did have to pay extra to get a better standard room.

    Stayed in November 2023

  • Reviewed: 8 November 2023

    7.0
    Good
    • Family with young children
    • Business Queen Room with Queen Bed
    • Stayed 1 night
    • Submitted via mobile

    Very convenient location. Comfortable beds.

    Stayed in October 2023

  • Reviewed: 22 October 2023

    8.0
    Would book a room again...
    • Leisure trip
    • Family with young children
    • Business Double Room with Two Single Beds
    • Stayed 1 night

    The bathroom smelled of old urine, which one could smell in the sleeping area if the door wasn't completely shut. The hotel is a bit outdated.

    Check-in was quick and easy, and the receptionist was professional and polite as always. Free parking directly in front of the hotel! We each had a large bed for ourselves which was a great surprise! Reasonable charge for our dog.

    Stayed in September 2023

  • Reviewed: 13 September 2023

    8.0
    Nice hotel but a bit dated
    • Leisure trip
    • Couple
    • Business Double Room with Two Single Beds
    • Stayed 1 night
    • Submitted via mobile

    Nice size room. Friendly staff

    Stayed in September 2023

  • Reviewed: 10 September 2023

    8.0
    It did the job for the price
    • Leisure trip
    • Solo traveller
    • Business Queen Room with Queen Bed
    • Stayed 2 nights
    • Submitted via mobile

    No evening meals available at all

    Breakfast was adequate but food not fast enough replaced when all was eaten

    Stayed in September 2023

  • Reviewed: 28 August 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Business Double Room with Two Single Beds
    • Stayed 1 night

    rooms wasn't connected so I need walk on other side of the walk way.

    rooms was on one floor. Breakfast awesome. Staff very nice.

    Stayed in August 2023

  • Reviewed: 21 July 2023

    8.0
    Would sleep again
    • Business trip
    • Solo traveller
    • Business Queen Room with Queen Bed
    • Stayed 1 night
    • Submitted via mobile

    Warm room - AC too weak

    Nice bathroom Breakfast OK

    Stayed in July 2023

  • Reviewed: 4 July 2023

    8.0
    Close to the highway and nice room
    • Business trip
    • Couple
    • Business Queen Room with Queen Bed
    • Stayed 1 night

    Everything was fine. The beds were big and really comfortable and the room was clean. I really liked the electric kettle in the room, so I could prepare a coffee in the room :)

    Stayed in June 2023

  • Reviewed: 30 June 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Business Queen Room with Queen Bed
    • Stayed 2 nights
    • Submitted via mobile

    Actually the room seemed to be from the 80s re furniture and the washroom (obviously from the shower curtain) had a bad smell.

    Hotel was in general clean and has a good reachability and location. Room had a good size and a kitchen, which we did not expect.

    Stayed in June 2023

  • Reviewed: 1 June 2023

    8.0
    good hotel
    • Leisure trip
    • Couple
    • Business Queen Room with Queen Bed
    • Stayed 1 night
    • Submitted via mobile

    good location, we stopped during our trip to rest. dog friendly. many parking spaces outside the hotel to free.

    Stayed in May 2023

  • Reviewed: 27 May 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Business Queen Room with Queen Bed
    • Stayed 1 night

    Stairs in the hall on the way to the room - so if you take a luggage trolley, you need to unload it, carry it up the stairs (oh yes) and load it again.

    Very good breakfast, perfect location (close to the motorway), big room and quiet area.

    Stayed in May 2023

  • Reviewed: 14 May 2023

    6.0
    Pleasant
    • Business trip
    • Solo traveller
    • Queen Room with Queen Bed
    • Stayed 1 night
    • Submitted via mobile

    It was a planned dinner with colleagues and I standed and waited and waited becouse were not enough chairs. More waitress passed by but none of them noticed. I was the only one with no chair. Only after i made a remark they brought me a chair and eventually fork, knife, etc. For a 4 star Hotel to have a dirty toulet, black margins just cleand where is in plain sight... i was disappointed again.

    Good location.

    Stayed in May 2023

  • Reviewed: 27 December 2022

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Family Room with Queen Bed
    • Stayed 1 night
    • Submitted via mobile

    Heater was very old so we could not use it during the night (very loud, dust smell and windy). A lot of insects were trapped in the heater as well. This means it got quite cold at night which was a problem as we were travelling with a small baby. Everything else was clean but a bit old. Kitchen was empty (no pan, pots).

    Staff very friendly, bed comfortable, good size rooms. Useful location when travelling from highway. Good breakfast.

    Stayed in December 2022

  • Reviewed: 9 October 2022

    8.0
    It was definitely worth it!
    • Leisure trip
    • Solo traveller
    • Family Room with Queen Bed and Kitchen
    • Stayed 2 nights

    Nothing!

    The staff, location and rooms were perfect!

    Stayed in September 2022

  • Reviewed: 25 September 2022

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Business Queen Room with Queen Bed
    • Stayed 1 night

    we have only 5 hours during the night to take a rest everything was perfect thank you

    Stayed in August 2022

  • Reviewed: 12 September 2022

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Family Room with Queen Bed
    • Stayed 1 night
    • Submitted via mobile

    The update of the carpets was ongoing and it will be good to avoid giving those rooms to the guests.

    Stayed in July 2022

  • Reviewed: 22 August 2022

    8.0
    Very good
    • Leisure trip
    • Couple
    • Business Queen Room with Queen Bed
    • Stayed 2 nights

    noisy air conditioning one floor above - it was impossible to sleep with the window open

    did not use hotel meals

    Stayed in August 2022

  • Reviewed: 8 August 2022

    7.0
    Quite comfortable
    • Leisure trip
    • Family with young children
    • Business Queen Room with Queen Bed
    • Stayed 1 night
    • Submitted via mobile

    Cooling system with a lot of noice instead of good working airconditioning. On a warm day not a very pleasant room.

    Clean room and comfortable size. Nice bathroom and friendly staff.

    Stayed in August 2022

  • Reviewed: 31 July 2022

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Business Queen Room with Queen Bed
    • Stayed 1 night

    Unfortunately the restaurant was closed on saturdays - would have been nice to know in advance, but other than that everything we super.

    Stayed in July 2022

  • Reviewed: 18 July 2022

    7.0
    Quick stop over
    • Leisure trip
    • Solo traveller
    • Business Queen Room with Queen Bed
    • Stayed 1 night
    • Submitted via mobile

    The air conditioning didn't work and due to the plant noise and smell I couldn't have the window open., only staying one night and needed to sleep after a long drive. Drink glasses were dirty.

    Lots of parking.

    Stayed in July 2022

  • Reviewed: 9 July 2022

    7.0
    great short stay, location was perfect for our purpose, staff friendly
    • Leisure trip
    • People with friends
    • Business Queen Room with Queen Bed
    • Stayed 1 night
    • Submitted via mobile

    room was advertised with Park/ Garden view, Reality was View out to an old air conditioning system, in general an Hotel a bit more old fashioned and come it’s to its years

    staff was nice, good breakfast

    Stayed in June 2022

Showing 1 – 25

We Price Match
We Price Match
Low rates • No booking fees • Find cheaper? We'll refund the difference!

Guests also reviewed these properties: