11 Kaiserplatz, Südstadt, 53113 Bonn, Germany
#28 of 39 Holiday rentals in Bonn
Guests' ChoiceBased on 42 hotel reviews
7.7Cleanliness
8.6
Comfort
8.3
Location
9.1
Facilities
8.0
Staff
7.9
Value for money
7.7
Free WiFi
8.5
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Showing 1 – 25
Reviewed: 25 April 2024
Janet
GermanyNoise in the morning due to construction, smell in the aisle, pillows
Modern furnishing, spacious room, kitchenette, big bed
Stayed in April 2024
Reviewed: 12 April 2024
Linda
United KingdomThe place was still under construction, so there was lots of construction noise that started very early in the morning. There was no bulb in the desk lamp and no way to regulate the heating.
Great location. Just right in terms of what I wanted (small kitchen, desk, wifi).
Stayed in March 2024
Reviewed: 27 March 2024
Felicia
SwedenThis review has been hidden because it doesn't meet our guidelines.
Reviewed: 22 March 2024
Ralf
Germanyspacoius room. good bed. excellent deco. digital check-in
Stayed in March 2024
Reviewed: 25 February 2024
Eva
Brazilthey have a digital key system so you need your phone with you at all times with battery/bluetooth. although very modern it created unnecessary problems when the keys didnt work. the digital keys allow the hotel to not have staffed reception 24/7 however you end up needing staff 24/7 in case there are issues with the keys (staff were very responsive/helpful when you call the hotline but if the issue is with your phone you wont be able to call anyone). its also indicated that breakfast is included however it wasnt clear that its actually just a grab and go breakfast station in the corridor near the elevator that gets restocked over night. its not bad but you do have to have the right expectations
the location and the recent renovation to the building are the positives. The staff tried their best to fix issues
Stayed in February 2024
Reviewed: 26 November 2023
Peter
AustraliaDifficulty gaining initial access to room, with awkward Bluetooth enabled App control. Once it was working, it was a lot easier.
Lovely well equipped room, with nice kitchenette, great fridge, with microwave also. Friendly and helpful staff. Terrific Location near lots of transport., and city centre.
Stayed in November 2023
Reviewed: 25 October 2023
Gianpaolo
United Kingdomthe floor was a bit dusty and for late night arrivals the mobile phone key may be a bit cumbersome for sleepy heads like I was around midnight.
Perfectly located and very modern plus fully equipped for self catering
Stayed in October 2023
Reviewed: 15 October 2023
Tiwari
IndiaThe size of the room is very small, quite conjusted
Stayed in October 2023
Reviewed: 15 May 2024
Ana
GermanyThere is a bit of noise at night due to the proximity to the train station
Everything as described
Stayed in May 2024
Reviewed: 16 April 2024
Baltramiejūnaitė
LithuaniaClean, cosy, comfortable room with everything you need in kichen. Great staff, answers all questions.
Stayed in April 2024
Reviewed: 16 April 2024
Hazal
TurkeyPillows were not confortable
Perfect location. Very kind stuff and clean room.
Stayed in April 2024
Reviewed: 11 April 2024
Douglas
Brazil- Too expensive for a simple and ordinary hotel apartment with absolutely no common areas. - Security issue Nr.1: on a sunny Sunday there were 4 drug addicts injecting drugs in the garbage area of the building with no constraints. Administration simply argues the building has no staff. - Security issue Nr.2: by the stairs there is an exit door to the street which remains full time opened (day and night), blocked by a stone. Everyone from the street can get easily into the building and It was noticed that recently a homeless man was caught sleeping on 5th floor...
Near to city center.
Stayed in March 2024
Reviewed: 15 March 2024
Sonja
United StatesThe noise from the ongoing construction was unacceptable. Starting at 7 am there was loud drilling and hammering that made it impossible to stay in the room. Also the place was advertised as grab and go breakfast, but there was no breakfast only drinks like tea and coffee. Lastly on two different occasions staff entered my room while I was gone.
The location is fairly convenient and easy to find.
Stayed in March 2024
Reviewed: 9 March 2024
Natalia
SpainFor better user experience i wish room has bedside tables and/or accessible socets to charge mobile while sleeping.
Outstanding location Convenient ergonomics Friendly staff
Stayed in March 2024
Reviewed: 5 March 2024
Pfaff
GermanyThere wasn’t anything I didn’t like.
All perfect - I didn’t see anyone while there, but everything worked well with the access app and the room was clean, warm and convenient.
Stayed in February 2024
Reviewed: 22 February 2024
Oasis
GermanyI was out of my phone battery due to the long day travel and work. It was almost impossible to get in without the phone.
Location was very good. Busses are 2/3 min away. The main station and city is also within 5 min of walk. There is a interesting system of grab and go breakfast, which is free. I liked that part.
Stayed in February 2024
Reviewed: 12 January 2024
Samantha
South AfricaThe temperature in the room was turned up too high. We switched the aircon off. But we only discovered on the last night that the bathroom heater was making the room so hot. Not being accustomed to this type of heating, our few nights there were extremely uncomfortable due to the heat. The wifi also required payment and longgggg contracts. There was no parking available on site.
Perfectly located across from train and bus stations
Stayed in December 2023
Reviewed: 16 December 2023
Ines
GermanyWorst check in experience ever. Took over an hour and I almost left thinking it was all a scam. No one available to call for help, only an answering machine saying that working hours were over. After complaining via messaging I was approached by the company offering to reimburse me and surprise surprise nothing happened. It's a pity since the room was actually nice, but the customer service was dreadful.
The room itself was pretty nice and comfortable.
Stayed in October 2023
Reviewed: 1 December 2023
Tatiana
AustriaThere’s no stuff after 18:00 and if u check in later and u have a problem - no one will help u. It was extremely cold in my room and the conditioner didn’t work. In the morning I also didn’t find a reception, I don’t know if it exists. U have to download an app for getting a digital key and to watch a confusing video in oder to find out how it works, who has time for that? The price is too high for such quality
Location
Stayed in November 2023
Reviewed: 19 November 2023
Nikita
KazakhstanI’d appreciate to have an iron and a laundry service, because it’s an apartment hotel and I’m here for several weeks.
Close to bus stops and metro station.
Stayed in November 2023
Reviewed: 22 October 2023
Marcel
Netherlandscouldnt get in, no keys
location
Stayed in October 2023
Reviewed: 11 October 2023
Abbas
Italyall perfect
Stayed in October 2023
Reviewed: 9 October 2023
Oana
GermanyGreat location, but yet quiet street. Everything new, cleaning every day. Has everything you need!
Stayed in October 2023
Reviewed: 7 October 2023
Nadine
AustraliaNo support staff, no 24hrs hotline, no info material nor welcome screen/ system for login into bulding, app that did not work, etc..
There was no description downstairs in the building, nothing, not even a member of staff or support, or a screen or brochure or anything. We tried for about 2 hours to manage to get into the booked rooms/ with the codes, that were meant to sent to us which did not work - it was a nightmare. Support "hotline" was a joke, nobody answering after 6pm and it a absolute no go answering with "check-in time is before 6pm". Sorry, but there is no way I am staying there again or recommending it to others.
Stayed in October 2023
Showing 1 – 25
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