Brandenburger-Str. 2-4, Altstadt-Nord, 50668 Cologne, Germany
#128 of 238 hotels in Cologne
Guests' ChoiceBased on 452 hotel reviews
7.8Cleanliness
8.5
Comfort
8.0
Location
9.3
Facilities
7.6
Staff
9.0
Value for money
8.0
Free WiFi
7.6
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 2 June 2024
Carol
GermanyI got woken late at night by banging doors and loud voices.
Brilliant location very handy to the railway station and to the cathedral. Friendly, helpful staff. I liked that it was a small business not a big impersonal hotel. It was very clean. We felt lucky to be offered a room on the ground floor meaning we didn't have to carry luggage upstairs. I didn't mind having to share bathroom facilities as I felt it was reflected in the attractive price of the room, and the toilet was just outside our room so not difficult to find at night.
Stayed in June 2024
Reviewed: 1 June 2024
Dmytro
Austrianothing, all good
This is just an old, but very well-maintained hotel. I was afraid about the shared toilet and bathroom, but it appeared to be not that scary. The room itself is good, clean and renovated. I don't see anything bad, especially for this price. It's good for the short stay, and it's just a corned around the HBF and center, so, you don't lose the time. They even give you haribos. The staff is nice and even cares about you and the security of the stay.
Stayed in April 2024
Reviewed: 25 May 2024
Hana
CroatiaBreakfast not available.
The room is small but clean and tidy. The shared bathroom was on the floor above, and the shared toilet was next to our room. Within walking distance of the city center.
Stayed in April 2024
Reviewed: 22 May 2024
Tracey
AustraliaStaff were friendly, room was clean and tidy. The location close to the train was a big factor in selecting this property
Stayed in April 2024
Reviewed: 21 May 2024
Garry
United Kingdombathroom in room would have been nice , plus they said i couldn't store luggage the next day for some odd reason
Location is good , staff were friendly ,no frills budget hotel near to station
Stayed in May 2024
Reviewed: 12 May 2024
John
United StatesGood location close to hbf, room and bath were clean and neat
Stayed in May 2024
Reviewed: 6 May 2024
David
United KingdomThe location, being able to drop my bag at the hotel. Also tea abz WiFi are also appreciated but expected arca hotel
Stayed in May 2024
Reviewed: 3 May 2024
Mohamad
BulgariaShower and wc
Staff Location
Stayed in May 2024
Reviewed: 29 April 2024
Michael
AustraliaNo elevator, I'm 75
Good breakfast, staff friendly and helpful. Good position near the Dom.
Stayed in April 2024
Reviewed: 27 April 2024
Nicola
United KingdomThere was a small damp smell in the bathroom, but nothing too bad
Very close to train station and tourist spots! Bedroom was decorated with modern furniture and bed was really comfortable.
Stayed in April 2024
Reviewed: 26 April 2024
Stephen
United KingdomNothing much
Nice location - reasonably priced
Stayed in April 2024
Reviewed: 24 April 2024
Siobahn
United KingdomExtremely basic for the price Room was cold
Clean
Stayed in April 2024
Reviewed: 22 April 2024
Mark
NetherlandsTV broke, Shower was a little small.
My room got changed into a double, due to capacity, which is great :) TV didn't work, (I brought my laptop so it was no big deal) as an apology for the inconvenience I got a box of chocolates! Thank you for your flexibility and kindness.
Stayed in April 2024
Reviewed: 16 April 2024
Duncan
United Kingdombreakfast no hot bread available (toast)
location
Stayed in April 2024
Reviewed: 13 April 2024
Joseph
United KingdomN/A
Great location and value for money
Stayed in April 2024
Reviewed: 4 April 2024
Kaghyan
ArmeniaThe room was next to the shared bathroom, and it was very very noisy. Every time someone spoke, closed their doors or went to the bathroom, I could hear loudly. No noise reduction, seemed like the walls were made out of paper. It was impossible for me to sleep. Not recommend to light sleepers.
the room was good, clean and basic necessities met. The location is perfect for those who travel by train. Stuff was great.
Stayed in April 2024
Reviewed: 26 March 2024
Märt
EstoniaEverything meet our expectations. Location - excellent! Breakfast slightly small but tasty.
Stayed in March 2024
Reviewed: 21 March 2024
子恕
TaiwanNO ELEVATOR FOR LARGE BAGGAGE.
ENGLISH STYLE HOTEL, THERE IS DOOR GUARD FOR 24 HOURS SO NO MAIN DOOR KEY. THE BREADFAST HAS MANY CHOICE TO EAT AND COFFEE BOTTLE IS FULL TO DRINK THREE CUPS. THE HOTEL LOCATION IS NEAR COLONG TRAIN STATION AND VERY CONVENIENT. STRONGLY RECOMMENDED.
Stayed in February 2024
Reviewed: 20 March 2024
Jeff
United KingdomNot a major complaint, but in the lobby, there was nowhere to sit and wait for people to come down or anywhere just to hang out
Very quiet and close to the station. The staff were excellent and there was always somebody on duty. we were able to leave our bags while we had a last look around Cologne
Stayed in March 2024
Reviewed: 11 March 2024
Tuğçe
TurkeyYou can not leave your bag at the reception on sundays. Nobody work.
Location is very good and close to train station. The hotel and room are clean and relax than I expected. Also there was no noise outside. It was peaceful.
Stayed in March 2024
Reviewed: 1 March 2024
Lorena
SpainThe hotel was near to the train station and everything was perfect
Stayed in February 2024
Reviewed: 28 February 2024
Roman
RussiaUnfortunately there was a misunderstanding with payment. Reception manager asked for payment, although my card had already been charged by Booking. In the end everything was figured out and my "extra" payment returned, but I think these troubles could be avoided
Convinient location for short stay near the railway station. Rather spacious and clean room, Haribo as a welcome treat was a nice touch
Stayed in February 2024
Reviewed: 4 February 2024
Didrik
SwedenThis hotel needs to mondernize. Receit is given on paper instead on email. Keys instead of cards
Very friendly and helpful employees.
Stayed in January 2024
Reviewed: 7 January 2024
Martina
BulgariaBooked last minute as there were train cancellations. Had a good night sleep after the whole day of travelling. Overall, nice place.
Stayed in November 2023
Schöppingen, Germany
Neufarn, Germany
Kajang, Malaysia
Međugorje, Bosnia-Herzegovina
Santa Barbara, USA
Pangani, Tanzania
Winchcombe, UK
Pula, Croatia
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content