everything perfect

very nice and traditional property very polite stuff very clean room and bathroom top traditional bavarian food top home brewed beer

Stayed in April 2024

Great hotel, could not be better located. Arrived on the evening of a local fest so no room to eat but the place was hopping. Huge room and comfortable beds, good stay

Stayed in March 2024

no lift to reception, from there to rooms yes. But someone carried my suitcase to reception.

A traditionnel brewhouse / hotel / restaurant in downtown Bad Reichenhall. Lots of history over the last 529 years. Excellent location, with good food, excellent beers and friendly service. would come back anytime....

Stayed in August 2023

At the breakfast everthing ended very quickly so you didn’t have time to pick varieties.

Liked that it was in the middle of the town square

Stayed in August 2023

We used the hotel as stopover while traveling down to Slovenia and were a bit unfortunate that we arrived on the day that the village fest was taking place so it was a bit noisy. Nothing too bad though and not by any fault of the hotel - though a heads-up in advance would have been nice. However, what was quite annoying is that we got the information on where to park the car (their private parking, a bit away from the hotel as that is fully in the center), and got a special note to put in the car. It was not a fun surprise then to see that their private parking was full with more than half the cars not having the special note in the windshield. Informed the receptionist about this in the morning and just got a 'well that's our staff, it's the festival so special circumstances'. I was not very happy with this as explanation. Sure, it was the festival, but a bit more of an apology would be nice, instead I left feeling like my comment was just brushed off and they didn't care about it. Outside of that, the stay was good - but this kind of attitude doesn't make me want to go back and just damages the entire stay.

The breakfast was great! There was a good selection of different types of bread and you could basically pick what you wanted - picking between cereal, bread, eggs, orange juice, water, coffee, etc. The room was also spacious and the sleeping sofa was already prepared as bed when we arrived which was great. As the hotel is in/tied to a brewery there's also a restaurant and bar downstairs where you can get good local food and locally brewed beers.

Stayed in July 2023

Availability of rooms. We would have stayed 14 days instead of only 9 if rooms had been available for the dates we needed.

Everything!

Stayed in July 2023

Overpriced

Amazing location

Stayed in June 2023

Mostly minor things: - Squeaky beds - Nearby streets were quite noisy - No free parking right in front of the hotel (free parking is available but you will need to walk there a bit)

- Nice location in the very center of the town - Friendly and professional staff - Clean - Tasty breakfast - Great restaurant offering fresh local beers and traditional Bavarian cuisine

Stayed in June 2023

Excellent location. Quiet. A restaurant with various local beers and it's own brewery. One of the oldest brewery in Bavaria.Nice view on the old town.

Stayed in October 2022

Huge room, quiet location.

Stayed in October 2022

We traveled for 2 weeks, and had some big suitcases. The elevator did not go to the ground floor. No hotel staff available to help getting the luggage up to the elevator.

We had 3 adults, and both room and bathroom was very large.

Stayed in October 2022

We had a very pleasant stay during our cycle trip along the Tauern Path. Helpful staff kindly upgraded us to a larger room. Delicious meal in the restaurant and great beer brewed on the premises. Good breakfast too.

Stayed in September 2022

Had a hard time finding the hotel with our navigation software--so many umbrellas around with the Bürgerbrāu name. Had to wait awhile for someone to check us in.

Great location for our one-night stay! Bed was comfy, room clean, shower welcome. Easy to walk to dinner, and we found a free public concert nearby.

Stayed in July 2022

Being in the center of the city, parking is very difficult. Only very few street parking places.

Rooms were very well modernised with a good taste. And very clean.

Stayed in July 2022

elevator goes from the first, not from the ground floor

perfect location, big rooms, good breakfast

Stayed in March 2022

Bakfast No good

Stayed in February 2022

Location, breakfast, staff

Stayed in January 2022

Everyone was lovely at the exception of an older lady. Who knows why, she appeared grumpy and we assumed the covid situation must have had the toll on her. Fair enough, we even had some empathy for her. However, once we left and close to Salzburg, we realised we had left something behind. My husband drove back as we know where it had been left. The lady was abrupt, just saying we don't have it. It had been asked if he could check the room and wardrobe but no. Not really willing to help. disappointed but it does not reflect ne the rest of the staff and the hotel.

Nice building, close to a square, shops, restaurant, secure parking walking distance, spacious rooms, quiet, warm and very clean. Lovely restaurant, great food, and very kind staff there. great location, mountain view, 15 min walk to the therm bath. Plenty of walks around, access to the mountain by cable car 17 min walk from the hotel. Not working everyday at the moment.

Stayed in December 2021

The hotels mini bus driver wouldn’t move their car for us so we had to drive to an alternative parking the hotel had which was quite inconvenient.

Great location, huge and comfortable room.

Stayed in October 2021

A great combination of a brewery, a Bierstube and a hotel. Good beer, good food and great views to the mountains. Only 30 minutes drive from Salzburg city center.

Stayed in October 2021

Rich breakfast

Stayed in August 2021

The rooms could be a bit more comfortable.

The hotel is centrally located, the rooms are small and basic but were clean. The breakfast was excellent.

Stayed in August 2021

Wifi cannot be used

Quiet, clean, beautiful location

Stayed in August 2021

At the breakfast room we could not tske the table which we wanted, we were placed to the second brrakfastroom but the next looked better.

Nice romantic place , good gastronomy.

Stayed in August 2021