Bed was a little soft

Nice environment and good restaurant on site

Stayed in May 2024

The breakfast was a little let down, I was provided delicious gluten free bread rolls for one breakfast out of 4 Every morning would have been better

Amazing everything The food in the restaurant was impeccably And they understood gluten free

Stayed in April 2024

Reception staff might be more spontaneous when they see you in the morning again. That differs between employees. Anyhow, communication and connecting is something that takes time to develop.

Good Chef’s de cuisine! Good table service at Wednesday. But both Chef were excellent on Tuesday and Wednesday! They both can handle a severe food allergy excellent! Good communication!

Stayed in April 2024

My reservation requested to the receiption for dinner in the restaurant has been ignored. The staff just said "YES" but it no place reserved. One guy in the restaurant quite unfriendly and not willing to support but his colleague quite nice with great effort. At the end I get a place in "KELLER" and some food. There was annoyed again when I asked to pay. An unfriendly staff just looked at me with side of his eyes and said "You have to wait". During my stunned, another nice staff left his activities and help to clear my bill ....actually i total understood that they were busy with many clients but it would be nice if someone keep service mind to customer. I felt total disappoint from few persons for this visited and unforgetable. 😕

Classical building with long history, nice decoration and good location just right in front of the Autobahn entrance.

Stayed in February 2024

The lack of a good blanket

The surrounding of the hotel, the building and the breakfast

Stayed in November 2023

Nothing with the hotel was bad or made us sad. Only problem was the traffic noise from a main road in the valley which unfortunately blew uphill and hit the hotel and its surroundings.

The Hotel Burg was a surprisingly spectacular place to stay. With a true "Burg" feeling, the place isn´t like any other good hotel. The room was large and comfy and with a sort of canopy bed. The restaurant really in style with armors and halberds and a cheerful waitress. Very good food - inexpensive compared with the quality. Breakfast rich and tasty. The surrounding small town is picturesque and non-touristic - at least during our stay. Free and easy parking.

Stayed in August 2023

Greatt staff very friendly! Great bed! Very calm place

Stayed in June 2023

The restaurant does not reserve tables for guests which I find to be disturbing given that there are no other restaurants in the immediate vicinity!!!!!

The hotel is wonderful and the scenery is brilliant however what made my stay even more enjoyable was the service that I received at the hands of a waiter in the restaurant by the name of Johannes Vitt. A more qualified and more generous waiter I have never met; his English is perfect and has a sense of humour is appropriate and welcoming.

Stayed in July 2022

No view from our window. Not quite the castle vibe we were expecting. But it was ok.

Cute stay in a renovated castle.

Stayed in October 2021

It advertises the option of charging electric car charge but it is not a facility available at the hotel

Nice location with amazing view, charming hotel, great breakfast

Stayed in July 2021

Food, looks, staff, atmosphere and location. Highlight of visiting Germany.

Stayed in April 2024

n/a

A lovely hotel. The location is not easy to find, yet it is worthy discovering this place. The Reception Manager was kind and helpful. A fast internet & nice breakfast. Tidy & cosy rooms. The Castle has a long history.

Stayed in February 2024

Nothing , everything was perfect.

We only stayed for a night but everything was magic. Very cute place. The scenery was beautiful. Comfy bed. Lovely location. Food was very tasty. Staff were very friendly and one of the waiter was so outstanding and perfectly speak English. Highly recommend this place. We will be definitely returning some time.

Stayed in October 2023

Lovely hotel, with lots of character and charm.

Stayed in October 2023

Everything

Stayed in August 2023

The highlight was the setting and the restaurant. The castle felt so authentic, which was so much fun for all of us (including my 8 year old). The restaurant was excellent. The food was delicious and the service was phenomenal. Plus the setting with exposed castle walls and little dining nooks was very cool. Our favorite castle to stay in thus far!

Stayed in August 2023

amazing building, especially when you

Stayed in November 2022

The architecture and decor were superb. The staff was friendly and helpful The food in the restaurant was good. Beds were comfy Bathroom was modern and clean

Stayed in September 2022

The only thing I didn’t like was having to leave

The castle is absolutely glorious and the meals in the restaurant are spectacular

Stayed in September 2021

Great place , a real old castle , The furniture at the room was real "vintage" , great view

Stayed in September 2021

The only thing I didn’t like about this property was that I had to leave

this property is absolutely beautiful; without a doubt it is a dream come true.

Stayed in September 2021

7 euros to park my motorcycle just outside the door is exaggerated. It should be free of charge. And the breakfast was very average, like any german hotel in the 80's. Not bad, but when you see the hotel and the location, you expect something more original and up to date. The staff did not know anything about the hotel. When you arrive at a castle from the middle ages, you ask about it. They couldn't answer, but thought it was around one hundred years old.

The location and the hotel are spectacular! Very clean and tidy. Very friendly staff. Lovely food at the restaurant. Good insulation in the rooms. And the price of the room was all right.

Stayed in July 2021

Reception staff day time - unpatient, stressed and not willed to run an extra mile for the company. No identification with their job- serving patients not with the heard

The Night Staff Person was welcoming guests very kind polite and excellent Also the “Hausmeister “ was very smart and polite

Stayed in June 2021

loved how old and authentic it was, the rooms are nice and clean and the staff were brilliant

Stayed in August 2023