Europa-Allee 42, Gallusviertel, 60327 Frankfurt/Main, Germany
#25 of 240 hotels in Frankfurt/Main
Guests' ChoiceBased on 563 hotel reviews
8.5Cleanliness
9.0
Comfort
9.0
Location
8.7
Facilities
8.9
Staff
8.6
Value for money
8.4
Free WiFi
8.6
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End of dialog contentReviewed: 27 April 2024
Marilena
RomaniaNot really that I have something that I did not like.
Really perfect location for Frankfurt Messe, high quality for the room, really one of the best report money/quality.
Stayed in April 2024
Reviewed: 27 April 2024
Hasan
Iraqgood location, new furneture, helpful staff
Stayed in April 2024
Reviewed: 22 April 2024
Alexandra
United KingdomEverything! Would definitely stay again if I’m back in Frankfurt. Very spacious deluxe studio, cleanliness on point, very friendly staff and delicious breakfast. The beds are super super comfortable. We loved our stay and we would definitely recommend.
Stayed in April 2024
Reviewed: 22 April 2024
Elke
GermanyThe bar offered us a frozen pizza in three varieties, ended up only having salami. Then it took an hour to have them heated. For the ridiculous price of 14.00 Euros. In summary, there is nothing to eat at the hotel!
The rooms are large and beautifully decorated, making you feel at home. Many great restaurants nearby.
Stayed in April 2024
Reviewed: 12 April 2024
Linda
LatviaThe bedding was weird as it seemed that it is not breathing since we were sweating in it. Also the hotel have a problem with ventilation as there were basically none, especially in the bathroom. I didn’t left the window open as wanted to have a good sleep without the city noizes, but it was hot and airless. The vegetables and fruits for breakfast seemed not very fresh. Sadly that when food finished, it finished, no one replaced the empty trays.
The room was AMAZING - spacious, modern, comfortable. It was an apartment type with stove, fridge with freezer and all the necessary if you decide to cook yourself. We didn’t cook as we had a breakfast included in the price. But the fridge was very useful for our drinks. 🤭 Bed was huge and comfy. The bathroom was also large with a double shower and shower gel, shampoo and conditioner. All was to perfection. And the concept of the hotel seemed very interesting. The choice of food for breakfast was great.
Stayed in April 2024
Reviewed: 8 April 2024
Wadzanai
AustraliaThe doors didn’t close well, they needed to be slammed to close properly.
Excellent room set-up and cleanliness.
Stayed in April 2024
Reviewed: 1 April 2024
Milena
BrazilOnly one bus option very near. Other public transport options are about 15 min away by goot, which is not far, just trickier if you have a toddler.
Huge bed, super comfortable! Nicely equipped kitchenette
Stayed in March 2024
Reviewed: 1 April 2024
Morgan
AustraliaThan we didn’t get to stay longer!! Only feedback is maybe clearer instructions for washing machine?? But this is nit picking at this stage!
Property was in excellent location and the room was one of the biggest and spacious rooms we had stayed in - was perfect for the night before flying back to Australia, as we were able to spread out all our suitcases and repack for the flight home. The bar downstairs made AH-MAZING cocktails and the bartender was awesome, making up one of my favourite cocktails even though not on the “offical” list! Bed was insanely comfortable and all staff were warm and welcoming, greeted with a smile everytime we talked in along with a simple “hello” or “good evening”. Unfortunately, we had a very early flight the next morning so were not able to have breakfast, but I’m sure it would have been amazing!!!
Stayed in March 2024
Reviewed: 4 March 2024
Asaad
Iraqwaeil at the desk he was friendly and perfct with samir 👍🏻
Stayed in February 2024
Reviewed: 25 February 2024
Maria
Spainall good
All good
Stayed in January 2024
Reviewed: 20 February 2024
Kingsley
GermanyExpensive parking fee (25€/night) Great breakfast but same everyday No restaurant
Everything. Clean spacious, well equipped room, great friendly staff, great breakfast, quiet, well insulated room, excellent WiFi, nice gym
Stayed in February 2024
Reviewed: 19 February 2024
Frequenttraveller
South AfricaNothing.
I have stayed at this hotel several times. Whenever I look for accommodation in Frankfurt, it is always my first choice. The room is large and clean. The facilities in the room, eg, the kitchenette and the bathroom, are great. The same applies to the facilities outside the room, eg, the laundry room. The hotel is close to a mall where you can get groceries, eg, at the markets such as REWE and DM, or the bakeries. The hotel is also close to bus, tram and underground rail stops.
Stayed in February 2024
Reviewed: 13 February 2024
Vanessa
United KingdomLimited lunch and evening menu, but there were restaurants around
Very welcoming and friendly staff, efficient and kind bar staff. Room was spacious, bed comfortable, breakfast nice and varied, with the eating area being very ambient and welcoming. Unlike many other hotels, I did not feel like I was in a high school canteen. The bar area in the evening was a cosy and welcoming place to hang out, with chatty, helpful staff.
Stayed in February 2024
Reviewed: 15 January 2024
Dhananjay
IndiaDuring breakfast staff should be available for guide, help on how to use dispenser for juices tea and coffee
Stayed in January 2024
Reviewed: 6 January 2024
Sudhir
IndiaI booked hotel from 27th Nov till 6 th Dec. due to some emergency office work i have check out 1 day early. Staff as well as Booking . Com deny to accept 1 day prior check out and charged for full booking . Not happy with it.
Location is good. Near to mall and train station
Stayed in December 2023
Reviewed: 5 January 2024
Ștefan
NetherlandsIt would be helpful to have some indication in the confirmation email or via messaging on where the underground parking is. Could have used a kitchen sponge in the room for washing the dishes. The hotel is new and the staff is still getting their way around the systems.
The location was good enough for our needs. The room was really big and the price was good. The kitchen had all necessary items so we could enjoy dinner and breakfast in the room. I especially liked the technology setup in the room, it was very easy to put music or Netflix on the TV from the phone. We travelled with our dog and she really enjoyed the king size bed in the room.
Stayed in December 2023
Reviewed: 31 December 2023
Murray
Saudi ArabiaNothing. Was all great.
Huge room. Very comfortable. Nice beds. Great bathroom. Has everything that you may need.
Stayed in December 2023
Reviewed: 11 December 2023
Mauro
Netherlands/
Clean and luxurious
Stayed in December 2023
Reviewed: 11 December 2023
Mareike
GermanyUnfortunately, only after multiple requests were we provided with extra pillows and blankets for the sofa bed, as well as towels. Despite the reservation being for four people, this was explicitly noted in the booking. On the second day, the two extra towels were taken away, leaving us with only two for the four of us.
Great and spacious room, perfect for a family with 2 kids. Very new, equipped with a small kitchenette and a seating area. The location is within walking distance to Messe Hall 3 and Skyline Plaza Mall.
Stayed in December 2023
Reviewed: 2 December 2023
Ranjith
IndiaBreakfast could have more options and also the re-filling time needs to be improved. Some items get over and are not re-filled.
Superb clean hotel, excellent staff especially Ms Parvathi from the front office deserves a special mention for her amazing hospitality. Very near to Messe and walkable distance
Stayed in December 2023
Reviewed: 2 December 2023
Noriko
Japanin the entrance area it was too strongly perfumed.
Stayed in October 2023
Reviewed: 30 November 2023
Nono
Belgiumi was double charged! i did not give the property the right to take money of my card (pay at the property) yet i was charged double. when i complained they told me that they reversed the 'hold' which was not true. and it took almost 2 weeks more to get the money on my account and even then they gave me 1 .8 euro less than they ook without permission! i stayed in this hotel many times and gave them always 10/10 but this is really not ok! because of this this (and a hacker which sole 700 dol of my creditcard) my creditvcard was overdue. and if i did not have coincidentally an extra card i would have been stranded in the middle of my europe tour and unable to go home. on top of that many of my authorized payments could not go through anymore and i have to pay them extra! (telephone memberships etc) . I don t think they realized what consequences such things can have and then to give me even LESS tHAN THEY TOOK (after me having to run and mail after them several times) is really upsetting!
great room , great bed, stylish decor, great gym The woman who checked me in did a lot of effort to give me the room i preferred, which was really appreciated great price quality and ideal location
Stayed in November 2023
Reviewed: 29 November 2023
최수훈
FranceVery nice location, staff, room etc.. excellent :)
Stayed in November 2023
Reviewed: 28 November 2023
Laura
Germany.
Sehr schönes Design Hotel Ich bin zufrieden
Stayed in November 2023
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