Absolutely nothing, we really enjoyed our stay.

The room was a good size, the beds including the sofa bed were really comfortable and the partition between the bed section of the room and sofa bed section gave my sister and I some privacy. The kitchenette area was really useful too. Special mention for Elli at reception who made us very welcome and went out of his way to be helpful. Free coffee and tea in reception for guests was a lovely addition.

Stayed in April 2024

It was in a less familiar part of town.

The room upgrade was appreciated!

Stayed in April 2024

The cleanliness of the room was not up to standard. There was a lot of dust under the bed and hair on the bed. It clearly wasn’t cleaned very thoroughly.

Excellent customer service, spacious room, and central location.

Stayed in April 2024

I did not immediately recognise the device next to the door to enter from outside the hotel.It should be easier to recognise.

Breakfast location cleaning and specially staff are excellent.

Stayed in April 2024

Nothing

Was quite new and very clean. The bedroom is nicely separated from the living room with a wall, which gives a bit of privacy.

Stayed in March 2024

Just a little reminder that it is very close to cathedral and bells can be disturbing especially at night

Location is excellent. Staff is smiling and ready to help. Room has saficient kitchen facilities too. Beds are comfy

Stayed in March 2024

NA

Great

Stayed in January 2024

The fact that there was supposed to be parking spots but this was already full. Then they recommended a parking place where we put our car but this one was much more expensive and farther away from the hotel than another one we found by accident! Moreover, the room smelled very weird and we had to open the windows for a couple of hours before it was gone.

Nice location!

Stayed in February 2024

Only issue was the ringing of the church bell nearby

Modern, clean and spacious apartments, with very helpful staff. Great location, walking distance from both city centre and the Reeperbahn. Had everything we needed!

Stayed in February 2024

The personbel at the reception were the friendlisets I have ever encountered in all the hotels Ive ever been to in Germany.

Stayed in February 2024

Breakfast at bit expensive at 19€ /person

great location, parking just down the road at 20€ a day

Stayed in February 2024

Great location and good value for the money. Clean facility, quiet, and very friendly staff.

Stayed in January 2024

Good room, good bed perfect location. Good parking

Stayed in November 2023

No shampoo but all in one body cleaner but thats very minor.

Very friendly staff and great looking hotel! The rooms had wood flooring and looked great.

Stayed in December 2023

Staff could have more information about the parking slots around

Clean and nice rooms, very good location, free coffee and tea near the reception

Stayed in December 2023

I am a bit scared to walk in late at night because of homeless people, but it is not a big problem; make sure you come back to the hotel before 10 PM :) I have a small child, so I am worried about that.

Located near the centre of Hamburg, just a few walks from the metro station. It is easy to reach the city centre by metro and on foot. The room is clean and well-organised. In the kitchen, all you need is that. Everything is clean and easy to use. The dishwasher works so well; I don't need to wash dishes for my baby; I insert it into the machine and press Start. :)) The hotel is so nice for providing a baby cot free. You need to have a room card to enter the hotel; if not, call the receptionist by ringing the bell :)) At first, I thought it was a bit weird :)

Stayed in December 2023

Shower head was not possible to re-position properly

Value for money.

Stayed in January 2024

Nothing in particular.

Size of the room. Parking.

Stayed in January 2024

The only thing that disappointed us a bit was the cleaning, or lack of it. When we got to the apartment, it looked overall clean, but under the surface it was not necessarily like that. Some smaller surfaces were clearly not clean and the long pillow laid at the bed had a lot of dust on it. On top of this, for what we could understand, the apartments (rooms?) are only cleaned weekly so, for shorter stays, they are not cleaned. If you're staying just for a couple of days, that might not be a big issue, but if, like us, you have a dog, it would have been nice to get the room cleaned at least every other day.

The best of this place is the location, halfway and at a nice walking distance between the central areas of Altstadt (Rathaus, Mönckebergstraße, etc.), Neustadt (Neuer Wall, Komponistenquartier, etc.), the Speicherstadt and the Hafencity (the harbour area where the Elbphilharmonie is located), the Landungsbrücken where most of the ferries and tour boats departure, and not far from the Reeperbahn area. The aparthotel itself is more than enough for a few days. The standard apartments feel more like slightly oversized hotel rooms with a kitchenette. For a few days it is adequate, but it might feel crammed for longer stays.

Stayed in December 2023

Nice location and helpful staff

Stayed in January 2024

Rooms did get a bit hot and leaving the windows open would mean all the noise coming in from the main street. Wasn't the most comfortable bed either.

Good breakfast, friendly & welcoming staff, location was a 10-15min walk from the old town

Stayed in December 2023

Location , Design , Hygiene , Beds

Stayed in December 2023

Towel heater in bathroom did not work.

Location was walkable to Christmas market and grocery. Secure. Loved the mini kitchen fir preparing meals and insure laundry.

Stayed in December 2023

The garage was really cramped. Minimal space between cars.

Large room with a comfortable bed. No traffic noise in 5th floor. Good location close to shopping and restaurants.

Stayed in December 2023