Kettle and coffee/tea in room would be good though reception provided a kettle on request.

Helpful staff and brilliant location

Stayed in May 2024

The pillows were huge and very thick.

Clean and quiet.

Stayed in May 2024

No vehicle access to the hotel, but you can park not far away.

Very good hotel located in the top center, near the main sights with easy access to many restaurants and bars in the area. The location in a hidden quare is perfekt - it's quiet and peaceful. The breakfast ist much better than expected. The staff very helpful and competent. I can only recommend 👌

Stayed in April 2024

Nothing really

Very clean and great location close to central train station, the cathedral and eateries

Stayed in April 2024

Pillows is horrible need to requests additional

The location is good.

Stayed in April 2024

Great rooms and great breakfast. Looks like a 4 star hotel!

Stayed in April 2024

This hotel looks like a 3 stars hotel almost 4. Great rooms, amazing breakfast, very good quality of the amenities.

Stayed in April 2024

Didn't bother with breakfast at the hotel as it was cheaper to eat out.

Great location, tucked away in a quiet courtyard just off one of the main squares and near to the Rhine. Easy walkable distance from the train station and right in the centre of the old town, near to lots of bars and restaurants and shopping. Friendly and efficient check in, beds comfortable, great shower and nice to have an electric safe and mini bar. Would stay here again if we returned to Cologne.

Stayed in April 2024

Room on the ground floor level

The location is very good, smiling welcome from the staff, the room was functional

Stayed in April 2024

The used glass were not cleaned or replaced daily.

The room was spacious and clean. The beds were comfortable.

Stayed in March 2024

expensive

clean, functional, nice, central location

Stayed in March 2024

I was expecting a steam room but was not available, nothing serious but would have been very nice

Bed confortable, quite room, sauna was very nice

Stayed in February 2024

good deal, hotel provides parking discount: one nigt 12€, normal price for city parking is 27€

Stayed in February 2024

We were there for the Xmas markets and the hotel is in the perfect location for this, it's less than 100m away from the first and probably best market with the second best just a few meters further away. The Staff were lovely, I forgot a plug converter so they lent me one and said I could keep it for our stay. The rooms were lovely, not huge, but big enough for a comfortable stay. I would be very happy to stay here again and have already recommended it to friends.

Stayed in December 2023

It was extremely close to the xmas markets and perfect for shopping close-by. Everything was walking distance and for that location was ideal. Very accommodating, we left our bags at reception to roam around prior to check in.

Stayed in December 2023

The night shift girl was very rude, definitely she needs improvement…

The location was amazing

Stayed in January 2024

Showeroom (not shower space) was on the small side but not complaining.

We were greeted by very helpful and friendly staff who explained places of interest nearby and answered all our questions, really excellent service! The location was right in the centre with plenty of eateries nearby including Xmas market. The room was clean and properly insulated. The shower was really good as well. We used sauna within the hotel which was clean and very well maintained. We are really grateful for the service received and will definitely book again should we visit Cologne again.

Stayed in January 2024

Only the pillow was too soft.

Prime locations, 2 minutes from main christmas markets and shoping area. The room was clean and great, nothing to complain about. The hotel staff gave me small champagne bottle for my birthday (They saw the date on the booking details). Good price for value 😁

Stayed in December 2023

No water boiler or coffee or tea in the hotelroom. However not sure if that's common in Germany like in Australia.

The location was great. Staff at the reception very helpful.

Stayed in December 2023

No hot water in room

It’s proximity and very helpful staff

Stayed in December 2023

No kettle which was just a minor niggle.

Very friendly and helpful staff. Large, stylish, quiet and comfortable room. Great breakfast. Great location within feet of the nain markets. One of the most agreeable hotel we've stayed in.

Stayed in December 2023

Location clean staff very friendly went out if they way to help

Stayed in December 2023

No ramp to get into hotel so if had disability or heavy cases really difficult

Location was fantastic but not easy to push/drag suitcases across the cobblestone roads

Stayed in December 2023

Great location for shopping and for visiting the Christmas markets, lots of restaurants etc in the area.

Stayed in December 2023