Am Markte 12, Mitte, 30159 Hannover, Germany
#17 of 145 hotels in Hannover
Guests' ChoiceBased on 280 hotel reviews
8.4Cleanliness
8.8
Comfort
8.7
Location
9.7
Facilities
8.3
Staff
9.2
Value for money
8.3
Free WiFi
8.7
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 20 May 2024
Polina
GermanyThe pillows could be smaller
Top location, amazing breakfast and comfortable beds
Stayed in May 2024
Reviewed: 19 May 2024
Catherine
United StatesFriendly staff, location was great!
Stayed in May 2024
Reviewed: 15 May 2024
Thomas
United KingdomPillar was too soft. used cushions form the couch.
Location in the centre on town. easy walking distance to bars and restaurants. two minutes from the River Leine and Maschsee. Buffet breakfast hot and cold food. Room was large comfortable bed (pillar was far too soft) would definitely stay here again.
Stayed in May 2024
Reviewed: 27 April 2024
Birgit
United KingdomThe staff is very kind. The room had a large window that could be opened. The breakfast buffet was fantastic, and the view on the Market Square very pretty. The hotel has a dog-friendly policy.
Stayed in April 2024
Reviewed: 22 April 2024
Варвара
UkraineThe room is not bad, but the bathroom is not a room, the toilet and shower are enclosed by glass partitions and very cramped, which was quite uncomfortable
In general, the location, cleanliness, polite staff, everything is just wonderful, and the breakfast was quite varied and tasty
Stayed in April 2024
Reviewed: 10 April 2024
Heta
IrelandBreakfast was amazing!
Stayed in April 2024
Reviewed: 9 April 2024
Magdalena
PolandLocation and breakfast
Stayed in April 2024
Reviewed: 23 March 2024
Daniele
GermanyEveryone working there has been very sweet and professional :)
Stayed in March 2024
Reviewed: 10 March 2024
Jan
NetherlandsThere was no coffee in the room. There was tea.
Central Location in town. Parking at the hotel. Well assorted breakfast. Friendly staff.
Stayed in March 2024
Reviewed: 23 February 2024
Rob
United KingdomThe room was a bit noisy both from the square outside, which cannot be helped and is an acceptable trade off for the position, but also from the hall but this may be due to the renovation that was ongoing during my stay.
The hotel is in a great position very close to bars restaurants and the red thread. The room was a good size and very clean.
Stayed in January 2024
Reviewed: 16 January 2024
Paul
United KingdomExcellent location for exploring Hanover, friendly staff and good sized rooms & en suite
Stayed in January 2024
Reviewed: 22 December 2023
Ronald
United KingdomAll good.
Location overlooking the Christmas market. Good breakfast selection
Stayed in December 2023
Reviewed: 4 December 2023
Debra
United KingdomThe toilet is the smallest I have ever seen and not workable. The rooms are pretty basic, it would be nice to have tea and coffee facilities.
Location to the Christmas market is super, it's sits right in it. It's soundproof so no noise comes through. The staff are lovely, helpful and kind. The breakfast is nice, good choice.
Stayed in December 2023
Reviewed: 27 November 2023
Sherif
EgyptIt was very close to church's bell sound. It rings a lot during my stay.
Not far from to train station (10 minutes walking). Room is wide and comfortable.
Stayed in November 2023
Reviewed: 19 November 2023
Cristina
SwedenThe location, the staff and the breakfast were really good. The hotel is right beside a nice street with several restaurants and close to a river.
Stayed in September 2023
Reviewed: 5 November 2023
Cai
AustraliaNot so much didn't like, but worth being aware that the bathroom facilities are in the room itself rather than being ensuite - fine for solo travel, but definitely no privacy if sharing. If you like to keep the window open and are more bothered by smells than noise, consider asking for a room on the front side since the smell of cigarette smoke comes in from people taking their break out the back. Finally, the vending machine on the ground floor delivers drinks far more gently than the one of the fourth floor, which is good for avoiding getting sprayed by the beer you've just purchased (cash required).
Clean and comfortable room with a firm mattress. Good shower with fixed rain head and hand held. Excellent breakfast with plenty of options. Helpful staff and a great location for exploring the city.
Stayed in November 2023
Reviewed: 18 October 2023
Erin
United StatesNo complaints
The hotel room was clean and the breakfast was really good. I have no complaints, it was a quick stay and it met all of our needs.
Stayed in October 2023
Reviewed: 17 October 2023
Alex
United KingdomThe in-room bathroom facilities are completely lacking in privacy. The toilet space is tiny and shares a glass door with the shower. There is almost no screen between the bed and the shower and toilet.
The hotel is very central indeed and has its own car park.
Stayed in October 2023
Reviewed: 16 October 2023
Richard
United KingdomThere was a kettle in the room, but there was only a limited selection of tea and no coffee on offer. Also, the toilet paper wasn't replenished when the room was made up, and the receptionist was a little condescending when we asked for this to be sorted out.
The location was great, and the room was spacious. There was a wide variety of choices for breakfast, and the freshly squeezed orange juice machine was a nice touch. We managed to get a much larger room as an upgrade for only €4 per night.
Stayed in October 2023
Reviewed: 6 October 2023
Joanne
AustraliaNothing.
Our room was a reasonable size, we were both able to open out our suitcases without difficulty. The breakfast was fantastic. The staff very helpful and the location perfect for our needs.
Stayed in September 2023
Reviewed: 2 October 2023
Surachai
ThailandVery convenience location
Stayed in September 2023
Reviewed: 28 September 2023
Alexey
Cypruslocated right on the central square, 10 min walk from the train station, very good breakfast, clean and spacious rooms
Stayed in September 2023
Reviewed: 25 September 2023
Brid
IrelandRoom was very small but fine for one night
Nice , comfortable room, good breakfast and great central location
Stayed in September 2023
Reviewed: 25 September 2023
Katrine
DenmarkGreat location and breakfast
Stayed in September 2023
Bastogne, Belgium
Paris, France
Nonthaburi, Thailand
Skegness, UK
Minden, Germany
Alnmouth, UK
Loučovice, Czech Republic
Karlsbad, Germany
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content