I specified a request for a twin room which I understand to be two separate beds. This was not made available which was very disappointing.

Nice hotel and pleasant staff. The breakfasts were good and the room comfortable and quiet.

Stayed in March 2024

Perfect breakfast..friendly service!

Stayed in January 2024

The TV was out of service.

Situation, Bed, Bathroom, Silence, Breakfast was great,

Stayed in January 2024

Not able to watch Netflix on the TV

Late check out and very nice breakfast! Beds are very comfortable

Stayed in January 2024

Great location and parking at the hotel

Stayed in December 2023

The only thing- if I had to mention one- was that both honey and butter came in packages. It would be more sustainable to have them in pots or bigger pieces to srefrain from plastic or other wrappings.

Everything was great: the room was immaculately clean, the beds super comfortable, everything was newly redone and of great quality. The breakfast was extremely varied and of high standards and the staff super friendly.

Stayed in December 2023

nothing

Everything was super

Stayed in December 2023

All okay All in all

Very clean and very helpful staff Reception lady Mrs. Stefanie She was great and helpful You feel the hotel management Serving the guests Not only for profit Very good breakfast and checking out till 12.00 Very seldom

Stayed in November 2023

Clear doors in the bathroom not my favourite, might not be an issue for others. Paying for parking

Location and facilities were great! Great breakfast, comfortable bed and helpful staff. Parking on site was a massive plus.

Stayed in September 2023

It was all fine.

The single room was a little small but it is situated very near to dobeleplatz & the flix bus stop. Plus the breakfast is decent. All in all a very good hotel.

Stayed in September 2023

At check in the girl seemed utterly uninterested in everything. No bar in the hotel. Very expensive.

Fantastic room, great breakfast

Stayed in August 2023

If you can get past the smell from the carpet, the bathroom, which is basically a glass box in which there is no privacy, the window which opens onto the pavement and the breakfast that consists principally of processed food then you'll probably love the place. However, if you like being able to use the toilet in relative privacy, open the window to fresh air and enjoy a healthy breakfast, then avoid this hotel.

Good location.

Stayed in August 2023

When we arrived, despite clearly putting into our reservation that we were 2 adults and a child (and putting our child’s age correctly), we arrived to find a room that was too small for the three of us (ie a two person bed with no space for a roll-in bed). The staff at the hotel said this was a “common problem” with other guests as well, stating that children under 5 are not counted as needing their own bed and therefore would sleep in the same bed as adults. For anyone who has children, you will know that fitting a six year old into a bed with two adults is not comfortable for any parties involved. When we tried to get moved to a different room, the hotel said we must have put in our daughter’s age in wrong here on booking.com (ie put her younger than she is), and in any case everything else was booked full. It was only when we got back to the room that we realised that the hotel’s own booking.com rules (here on this website!) actually note that children over 7 (and not over 5) “count” as adults from a room size perspective. In other words, it wasn’t our mistake but the hotels. Needless to say, we do not recommend the hotel for families. Other much more minor comments: there are no coffee and tea facilities in the rooms, which is unusual at this price point. Also, the AC is centrally managed. Meaning, you can only turn the AC on or off and you can’t change other settings for it.

Good location, nice breakfast.

Stayed in June 2023

nothing

Location is perfect. It it’s located at the end of old town but just in walking distance to old town and a big shopping centre LAGO. There is car parking behind the hotel. The parking spade is limited, I recommend to arrive there in early to mid afternoon if you want to park your car behind the hotel. It costs but reasonable price. Breakfast is also good.

Stayed in January 2023

Glass bathroom door did not provide enough privacy. It would be nice if there was at least one English speaking TV channel considering how many tourists do not understand German.

Breakfast, room size, cleaning and front desk staff all very good.

Stayed in October 2022

super noisy and loud. impossible to sleep

Stayed in October 2022

Very good breakfast

Stayed in September 2022

Our room was so small you could not get round one side of the bed. Would not expect this for what we paid for the room. Queuing for the drinks machine at breakfast not much fun either!

Great location and good bike storage. Breakfast was fine. Room had a small balcony and was very modern.

Stayed in September 2022

This review has been hidden because it doesn't meet our guidelines.

arrived at breakfast at 9.35am and nothing left except old fried eggs. Had to ask for more food.

friendly staff, exceptionally clean, fabulous location.

Stayed in June 2022

Parking a bit tight.

friendly staff

Stayed in May 2022

There is a nightclub near by and if you left the windows open there were late nighters out and about.

Exceptional breakfast, friendly staff and European hospitality.

Stayed in April 2022

We liked the style of the room, the choice of breakfast, the friendly staff and the location in the old town and close to the Swiss border.

Stayed in March 2022

Heating not working. After repairing tentative, still cold in the bathroom.

Stayed in March 2022