Not very well cleaned rooms. Water pressure from shower is less than adequate and controlling the temperature is almost impossible - it's either burning hot or freezing cold. Beds were okay but not the best. Room had no towels, I had to get them from the reception. Regardless what they claim on their website, different pillows or bathrobes are not available. Not a 4-star experience.

Good location, tram stop right next to the hotel.

Stayed in May 2024

Friendly reception, clean room, nice buffet for breakfast

Stayed in April 2024

Parking: it takes quite a long time to reach it, which is not comfortable with a lot of luggage.

Very good position

Stayed in April 2024

The blankets were very thight and small, feel like something is missing The surface around the sink was a bit dirty

The room was very spacious for the price

Stayed in April 2024

Parking was on site but Nextdoor through mall understandable but weird

Large mall connected walk way to France out side de was great!!!

Stayed in April 2024

Very nice location at the border. A lot of shops in the same building. The only minus would be that the parking for the hotel is on the 6to 8 floor and it's a bit tricky to get from the parking to the reception. But for the rest it was really good. Room extremely big for a hotel room.

Stayed in April 2024

Parking in 6 floor 🥴

All was good

Stayed in April 2024

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The hotel is located in a large building, on the 6th and 7th floors. You have the possibility of free parking on the 6th or 7th floor, but in another building. You basically go up to park, then go down, go through the ground floor parking lot, then go up again at 6 to check in. There is also a shopping center on the first floor, with a large supermarket, which is open until 10:00 p.m. The accommodation is correct, the room is big, clean. For a transit accommodation it is very good.

Stayed in March 2024

Strange area of Weil am Rhein. Not very cousy/friendly people.

Room, free car parking.

Stayed in March 2024

Close to the borders of Switzerland and genuinely next to St. Louis in France so it’s close to everywhere also very close to center of bicycle. It was very comfortable very practical right next to the hotel. There’s a big mall with restaurants, supermarket pharmacy anything you could possibly need!

Stayed in February 2024

No smart tv

Everything

Stayed in February 2024

Good hotel for travellers for one night stay,. good rooms, you can leave early and breakfast starts also early

Stayed in November 2023

Poor condition of the tap in the shower. You may find poor condition of the water tap in the lowest category of accommodation facilities not in the4 star hotel. Hope they will fix it immediately.

Location

Stayed in January 2024

Signage from the parking to the hotel entrance could be better. Pro tip: when you come down the elevator to the ground floor from parking, DO NOT enter the mall. Even though the sign for HOTEL seems to be saying to. Instead, go to the right and follow the car entrance path to the first door on your left. If you're arriving late, this will be dark. Do not be deterred, there's an elevator in there that will take you to the 6th floor.

Kinda a weird layout, but overall a nice place. Comfortable beds, clean, lovely high ceilings, and very spacious.

Stayed in December 2023

There wasn’t many things in the bathroom like normal hotels, hallways smelled like complete smoke although I got a non-smoking room.

The bed was comfortable, great location

Stayed in December 2023

Everything ok

Fantastic location with easy access to 3 different countries in 5 minutes. Free parking and access to a shopping center with supermarket.

Stayed in December 2023

Nothing to mention.

It is a surprisingly good hotel. If you need to be in Basel, it's the right place.

Stayed in December 2023

I had asked for synthetic duvets due to an allergy to feathers and they had put feathers on which I didn't notice when i first collapsed in the room but they were able to change it when asked. Lack of signs in the main building about where the rooms are.

Excellent breakfast cheaper if you book in advance. Parking is a bit of a nightmare as its very busy round thre on on a Saturday afternoon but there were spaces once you could get into the carpark (Free from 6th floor up). Nice big room with kettle and coffee. very comfy bed. Loads of shops and places to eat nearby.

Stayed in November 2023

My reservation was room with sofa but hotel give me 2 bedroom without sofa

Stayed in November 2023

Nothing specifically.

Rooms are spacious and clean. Located near the tram. Parking is few and worked well.

Stayed in October 2023

The beds had jersey type fitted sheets on them and not cotton so they were very “itchy”! Also, says air conditioned but they turn OFF AC from October to May so for cool fresh air , you have to open the window ( not quiet). It is standard in a lot of Germany to turn off AC but if you need quiet and cool to sleep, this may not be the best option for a 4* hotel

Excellent location, great breakfast and staff, rooms were large and had good amenities. Parking free in shopping mall garage .

Stayed in October 2023

The parking is very far from the door whwre you can access the hotel

Good room very clean

Stayed in August 2023

Only slightly annoying thing was the motion activated light in the room entrance area, but we just took the card out of the slot at night to stop it coming on if we visited the loo. Maybe a few more glasses/plates/bowls in the kitchen, but we weren't doing serious cooking so not really an issue.

Easy free parking (follow the plan and it's actually quite straightforward). Large room with sitting area, comfy bed, excellent shower, good wifi, friendly staff. We'd booked a room with kitchenette, which was very minimally equipped but did give us the option for breakfast and basic snacks/meals in the room. Great location, trams to Basel stop just outside, walk over the bridge to France, easy to get to the railway station for a trip to Freiburg. Real Dreiländer position. Enormous supermarket in the shopping centre below, open until 10pm so great for buying all those exciting foreign grocery items!

Stayed in September 2023

The only soap in my room was located in the shower. The booking page was confusing - I thought the stay included paid breakfast, but I had to pay for that extra.

A good, spacious room, convenient location and great breakfast.

Stayed in October 2023