Eigelstein 45, Altstadt-Nord, 50668 Cologne, Germany
#131 of 238 hotels in Cologne
Guests' ChoiceBased on 178 hotel reviews
7.8Cleanliness
8.4
Comfort
7.8
Location
8.7
Facilities
7.7
Staff
9.0
Value for money
8.3
Free WiFi
7.5
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 20 May 2024
Kashif
GermanyNo elevator. Difficulty carrying stroller to the second floor.
Next to the main train station. Perfect location.
Stayed in May 2024
Reviewed: 29 April 2024
Apostolos
Czech RepublicToo expensive
Nice and clean room Nice breakfast Near train station
Stayed in April 2024
Reviewed: 25 April 2024
Rob
NetherlandsMold in the bathroom and noise from the neighbours
Fine for the price, location was good
Stayed in April 2024
Reviewed: 17 March 2024
Caroline
United KingdomExpect some street noise as in the centre of the city.
Very central for the station. The staff were very helpful and they served a good breakfast.
Stayed in March 2024
Reviewed: 6 March 2024
Mikhail
RussiaA bit noisy outside, especially Friday evening & night, perhaps will hard to sleep with open windows. Also, not accessible with wheelchair or stroller (stairs to 1st floor without elevator)
Good location, great friendly staff, good breakfast (not a huge variety of meals, but the hotel is quite small therefore OK), clean rooms. A lot of shops and restaurants (all value for money) nearby.
Stayed in March 2024
Reviewed: 12 February 2024
Pattresh
ItalyNo lift, and I was in the last floor..... Thank God I was alone not with my kids
The breakfast was nice
Stayed in February 2024
Reviewed: 4 February 2024
Nikos
GreeceSmall room
The location is great
Stayed in January 2024
Reviewed: 29 January 2024
Michal
PolandA note for those who read with care No elevator to glide through air Stairs to climb, a bit of flair But the charm and comfort, beyond compare
In Cologne, a hotel stands, so fine Just steps from the railway line Breakfast delights, a morning's cheer Close to the station, travellers, draw near . The staff may not excel in English, true, But their warmth and kindness shine through in all they do Helpful, kind, in every way Brightening up each guest's stay . A room with a fridge, a pleasant surprise A supermarket close, a convenient prize Wi-fi that races like the wind Budget travel, joyously pinned
Stayed in January 2024
Reviewed: 3 January 2024
Yusuf
NigeriaA little inconveniences for accessing the hotel, being located upstairs,
The friendliness of the staff, and located within the city center. They provide a fridge in the room.. I love the hotel
Stayed in January 2024
Reviewed: 20 December 2023
Annette
AustraliaNothing
So convenient to central station and the old town. 5 minute walk to both. Breakfast was really good and lots of shops, supermarkets and cafes close by.
Stayed in December 2023
Reviewed: 18 December 2023
Kunal
IndiaThe concept of handing over the room key at the reception if the guest goes out. I have never heard of a hotel that has this policy. It's actually not sensible if someone has something valuable kept in the room.
The hotel is cozy and has all the amenities a standard B&B would have.
Stayed in December 2023
Reviewed: 15 December 2023
Colchesterstuart
United KingdomHotel tired and dated.
Excellent location within 10 mins walk of the cathedral.
Stayed in December 2023
Reviewed: 9 December 2023
Terrence
AustraliaSee note about there being no lift - just be aware.
Very friendly, attentive and happy host. Beautiful breakfast, spacious room with fridge and coffee making facilities. No lift, but you only have to carry your luggage up once and down once (we were on the 3rd floor); it wasn't a problem for us - we're reasonably fit and in our 70s - it may be a problem for some. We would happily stay here again.
Stayed in December 2023
Reviewed: 5 December 2023
Claus
United KingdomGuests with heavy luggage should now that there is no elevator.
Old-fashioned in a good way, e.g. there is actually a human receptionists on duty 24/7. Central yet very quiet. Exceptional value for money.
Stayed in December 2023
Reviewed: 5 December 2023
Steven
United KingdomNo complaints. Would stay again.
Location, host and cleanliness were fantastic
Stayed in December 2023
Reviewed: 2 December 2023
Fatihg08
TurkeyEverything was good, but there was no disposable slippers in our room.
Stayed in December 2023
Reviewed: 19 November 2023
Olga
GermanyPrice is too high
Great location, near the main train station and the city centre
Stayed in November 2023
Reviewed: 10 November 2023
Keith
United KingdomBreakfast should be included ,expensive so didn't bother .
Location was very convenient ,few minutes walk from Hauptbahnof & old town .
Stayed in November 2023
Reviewed: 5 November 2023
Cristina
BelgiumProblem with the toilet which wasn't flushing enough water
Great location (close to main train station + lots of supermarkets and places to eat), staff was very friendly and helpful, totally recommend for families. Also our room was huge. We will be back.
Stayed in November 2023
Reviewed: 25 October 2023
Indranil
United KingdomThere is no lift do have to carry luggage up and down several flights of stairs. Although not an issue for me as I use earplugs, the proximity to the train station and street may be noisy for some
Great value for money hotel around a 5min walk from cologne Central railway station. Breakfast was reasonable (bread with cheese and variety of cured meats), fruit, pastries. The hotel is on a great street with a variety of restaurants from Turkish (mangal restaurant), Vietnamese (hoai viet) and dessert shops. 3 min walk to breslauer platz subway Station. 7 min walk to cologne cathedral
Stayed in October 2023
Reviewed: 24 October 2023
Emma
United KingdomExcellent location- 25 min walk to the zoo/botanical gardens, 25 min walk the other way to the Lindt chocolate factory, 5-10 min walk to the cathedral, 5 min walk to the train station. Staff- both staff were lovely. Past reviews stated staff don’t speak English- but you are in Germany so I think that is to be expected. I tried to speak a little german(badly) but we had good communication they were extremely welcoming and friendly so don’t let that put you off. If in doubt use the translation app on your phone. Breakfast- selection of cold meat and cheese, croissants etc. coffee tea and orange juice. I would say you expect this from a small hotel and it was All nice. Room- very very spacious room, comfy beds, windows opened out far so you can people watch. Comfy rooms good value I would say from what you would pay. I would definitely stay here again it’s a little gem!!
Stayed in October 2023
Reviewed: 6 October 2023
Raghad
GermanyThe location is good as it’s close to the Köln HBF, however at night it gets sketchy and super loud.
The staff were lovely and the hotel was very very clean and comfortable. The staff were very accommodating. The breakfast was good too.
Stayed in October 2023
Reviewed: 6 October 2023
Denise
United KingdomThe shower unit was too small,
Friendly staff
Stayed in October 2023
Reviewed: 27 September 2023
Mahsa
Italythe woman in reception can not speak english
Stayed in September 2023
Bangkok, Thailand
Gramado, Brazil
Luxor, Egypt
Puerto Princesa City, Philippines
Odesa, Ukraine
Sioux Center, USA
Stateline, USA
Sag Harbor, USA
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content