location is close to the station and hence well placed.

it was a well maintained property with ample facilities.

Stayed in May 2022

Price raised unproportionaly due to fairs in Dusseldorf, neighborhood not so interesting

Close to train station, rather good quality and modern look, comfy bed

Stayed in June 2022

Located in a shady region of Oberhausen.

Hotel is very clean, rooms are spacious, great breakfast and free coffee.

Stayed in June 2022

nothing specific

valued for money, clean and friendly staff, nice location

Stayed in May 2022

The rest of the Hotel could use some renovation, the hotel is outdated, the carpet in the hallways to the rooms could be cleaned or renewed

The room was clean, and well maintained and large,

Stayed in May 2022

Very friendly staff, very close to the train station

Stayed in May 2022

The location is not that ok. But that have nothing to do with the hotel. We had some nabours above us Who are loud. Because of the concreat floors and the seats have no rubbers you can hear every scratch. Really annoying. The tv have problems and its really warm in our room. Was impossible for us to take it further down.

Hotel and the looks of it are amazing. Breakfast is great and the staff is great. Parking next to the hotel is good. Very clean also.

Stayed in January 2022

2 seperate beds pushed together

Beautiful room and clean!

Stayed in January 2022

nothing bad

location and very friendly and helpful staff. free parking next to hotel.

Stayed in October 2021

good

Stayed in January 2022

We wanted to visit the famous Christmas market and that was 10min by car, it said on Booking it was 200meters but that was the small market. Also the people behind the desk were a little grumpy, only the blond lady seemed to have a good day and was nice.

Beautiful hotel and nice in the center of the Oberhausen.

Stayed in December 2021

Dim lights and no table or chairs.

Size and cleanless

Stayed in December 2021

Absolutely nothing. The property offers everything one could expect from this class in a city centre location. It's a long walk to the nearest tropical beach. Only saying this because the 'progress bar' tells me I need to 'keep going'.... Sorry - no could not find any flaws.

The staff in this hotel are either potential Oscar-winners or really enjoy working in the hospitality business. Everybody extremely was friendly and helpful, doing whatever possible to make guests feel at home. Hats off for an excellent performance. Did not know the ANA hotel brand, but will certainly look out for other locations, if this is the standard they set!

Stayed in December 2021

Instead of one double bed I had two beds put together, room lightning too dim and not efficient in the room, breakfast menu though sufficient, but everyday is the same, soap for hands and tissues were not filled through 4 days of stay ,there is no TV stations in Russian, front desk personnel should be more informative about locations of PCR tests locations around, since many travelers required these days to perform before return to their countries

hotel interior and and room interior, hotel location

Stayed in November 2021

Staff really friendly and helpful. As I'm learning German they were OK with speaking to a learner but OK with my friends who know none.

Stayed in November 2021

Only thing was...we didn't have much toilet papier for a room of 4 people.

Actually everything..the 4people Room and beds... Very clean...breakfast as well...the play games at the entrance .

Stayed in November 2021

There is nothing I didn't like

I liked the location (Fairly close to the station) and the staff. They were nice and helpful.

Stayed in October 2021

The common areas are empty and boring. Beige is the main colour but everywhere you see stains on the floor and walls. Maintenance is a must but that is hardly something you can see happening. Art is in the name but there is hardly any in this hotel.

It’s is in a location where you can walk to most interesting places in the centre of the city. The rooms are OK, without much to them.

Stayed in October 2021

Really good breakfast buffet with very good coffee.

Stayed in September 2021

Small room, not enough lighting.

Location

Stayed in August 2021

Corona measures could be better for breakfast. Breakfast had a great variety but rolls were not great. At peak times it can get really busy and only one coffee machine.

Cool rooftop bar Room comfort Beds are 👍 Games in the lobby Downtown Safe parking

Stayed in July 2021

Not changing the sheets every day

Good value for money Big room Free coffees any time

Stayed in June 2021

We didn't have even a bottle of water in the room even there were glasses. So I asked to buy one and they gave me one bottle free of charge. We couldn't find the wifi password and I should go and ask for the password . The people in the hotel were willing to help us for everything that we needed. Noice is easily heard

The room Was very clean . The breakfast was nice.

Stayed in May 2021

Bed appalling.. Uncomfortable.. Mattress protector not secured well and bed on castor without brakes! It kept sliding across the room when in use.. . 😏 Dust in room.. AC not working...

Staff lovely

Stayed in May 2024

The carpets in common areas were filthy, big stains everywhere, you would think it’s easy to clean up using a steam washer. The area of the hotel is a bit rough, restless and loud at night. The third bed in the triple room was an armchair made into a bed, so uncomfortable that my kids were not able to sleep on it, we shared the double bed, it’s not that big :/ I booked 2 nights, but the second night we stayed at our friends place in Cologne, before leaving I was trying to lock away my laptop and our two Nintendos, but the safe was not working, so I put the stuff in the luggage, laptop under the clothes and nintendos on the side pocket with two AirPods etc. when we came back the next morning to get the stuff, the laptop was on top of the clothes, the nintendos other way around and AirPods in another place. Seemed odd that housekeeping would touch my luggage and stuff inside, but nothing was missing. On the train we realized that one of the Nintendo's controllers had broke, seems that they dropped the luggage and that’s how the stuff moved around, and the Nintendo broke.

The hotel is modern and tidy, colors used in the interior are nice, calm and neutral.

Stayed in May 2024