Bernhard-Nocht-Str. 97, St. Pauli, 20359 Hamburg, Germany
#67 of 365 hotels in Hamburg
Guests' ChoiceBased on 171 hotel reviews
8.4Cleanliness
8.8
Comfort
8.9
Location
9.5
Facilities
8.5
Staff
8.8
Value for money
7.4
Free WiFi
8.5
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End of dialog contentReviewed: 1 June 2024
Elaine
United KingdomBeds were too singles and the duvet was pretty small on each bed. Would have preferred a double .
Great location Clean
Stayed in May 2024
Reviewed: 24 May 2024
Mohamed
Saudi ArabiaIn room facilities and amenities such as no phones to contact the reception or room service, no coffee machines.
Location
Stayed in April 2024
Reviewed: 16 May 2024
Paul
United KingdomPrice
Great location, clean rooms, little on the expensive side.
Stayed in May 2024
Reviewed: 6 May 2024
Lara
NetherlandsGreat location, views, comfort, location, and the 20th floor bar has a very special view over the city (it does need reservation).
Stayed in April 2024
Reviewed: 9 April 2024
Elisa
GermanyAppreciated the bar, the restaurant and the roof top. Easy parking around the hotel too
Stayed in April 2024
Reviewed: 9 April 2024
Andrada
GermanyWe paid for a partial harbour view that was almost not there to begin with. Although the view of the City was still beautiful, it wasn't what we paid for, and that is for the harbour view as well, which one could hardly see. The beds are very soft, the pillows as well and tiny, and we had sadly back pain afterwards...
The hotel has a nice location, the room was very spacious, the staff solved quickly all of our needs.
Stayed in April 2024
Reviewed: 26 March 2024
Ariel
IsraelThe room is very nice. The bed was two separate mattresses, which is not very comfortable, but when they added a top, it was fine. Breakfast is fabulous and the location is best in Hamburg.
Stayed in March 2024
Reviewed: 15 February 2024
Marco
GermanyWaiting till 15:00 for the room…. It was not my case…. But for the next time
Location
Stayed in February 2024
Reviewed: 10 February 2024
Ndeuhala
PolandNo room service. No coffee machine, kettle, iron
I like the 20up
Stayed in December 2023
Reviewed: 22 January 2024
Sofia
United KingdomI really liked the view of the hotel to the harbour. Upgraded to the harbour view and it was spectacular!!!
Stayed in December 2023
Reviewed: 22 December 2023
Nicole
GermanyI think the breakfast is a litte too expensive.
Room and staff were great. Great style.
Stayed in December 2023
Reviewed: 6 November 2023
Joost
BelgiumParking was an issue Hotel did not have EV charger All charging stations in the neighboorhoid for EV not operational or broken
Comfort Large rooms
Stayed in November 2023
Reviewed: 21 October 2023
Hannes
GermanyBeds aren't anything special at all. Generally it felt like any 3* Hotel except having a better view and fancied up lobby. However, the bathrooms were lacking in overall value and the surrounding area isn't anything you'd want your partner to wander around alone in.
The View was exquisite after asking for an Upgrade to the 19th Floor (previously 4th floor which was bad!). Rooms were very quiet, couldn't hear anything from the hallways whatsoever.
Stayed in October 2023
Reviewed: 4 October 2023
Petrawalker
United KingdomDress code in sky bar
Location
Stayed in August 2023
Reviewed: 14 September 2023
Kera
CroatiaAir condition
Location
Stayed in August 2023
Reviewed: 17 August 2023
Tom
TaiwanLocation
Good location but a bit run down in the details.
Stayed in July 2023
Reviewed: 17 July 2023
Miranna
FinlandWe were very dissapointed that Skybar wasnt accessible with my child, and we couldnt find information of age limits from your website.
Wellness center was great. We enjoyed to relax there after a long day.
Stayed in July 2023
Reviewed: 8 July 2023
Umar
PolandSurprisingly, there is no coffee, tea or water in the rooms and are not provided. Haven’t seen such in 4 star hotels and breakfast could be improved.
Good location, beautiful hotel and very very comfortable beds. The rooms are spacious and nicely designed.
Stayed in July 2023
Reviewed: 1 July 2023
Chris
GermanyMy 3rd stay - Great Hotel
Stayed in July 2023
Reviewed: 23 March 2023
Robert
AustraliaHotel was superb. We got a little tired of the uphill steps during the 800m walk from the S-Bahn station…
The best breakfast buffet in Europe. Great rooftop bar. The Empire Riverside is a modern, lively hotel that has turned itself into a nightlife destination.
Stayed in March 2023
Reviewed: 10 March 2023
Stelios_f7
GreeceThere was no natural mineral water in the fridge. Also, while I had not paid a price with breakfast in the booking, the hotel included breakfast in the final price!
Comfortable room, nice view!
Stayed in March 2023
Reviewed: 8 February 2023
Catherine
United Kingdomit was very expensive. breakfast £28 - way too expensive! Also the bed was 2 twin beds not a double bed and 2 single duvets - not what you expect for £200 a night!
great views from the room good bar on top floor
Stayed in February 2023
Reviewed: 15 January 2023
Dominique
South Africano room service, no coffee station in room, soap etc not replaced daily.
location and size
Stayed in December 2022
Reviewed: 12 December 2022
Nick
United KingdomQueue for breakfast
location
Stayed in December 2022
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