Domstr. 10-16, Altstadt-Nord, 50668 Cologne, Germany
#181 of 238 hotels in Cologne
Guests' ChoiceBased on 551 hotel reviews
7.4Cleanliness
7.6
Comfort
7.4
Location
9.2
Facilities
7.1
Staff
8.7
Value for money
7.3
Free WiFi
8.5
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 30 April 2024
Patricia
IrelandFriendly and helpful staff and the location.
Stayed in April 2024
Reviewed: 26 April 2024
Urfi
United Kingdomdecoration is very dated
car park, clean and location
Stayed in April 2024
Reviewed: 22 April 2024
Esther
NetherlandsIt’s a bit old but balances with the price
Stayed in April 2024
Reviewed: 17 April 2024
Didier
FranceNear the main train station and city center. Bedroom OK with everything needed. Friendly and competent staff.
Stayed in March 2024
Reviewed: 16 April 2024
Richard
United KingdomNothing
Location very close to central station meant access to underground. local and long distance train services was perfect for us. Also, just a 10 minute walk to the old town and main city centre shopping area meant that there was also easy access to bars, restaurants and shops. Hotel staff were both courteous and helpful and our fifth floor double room was both spacious and comfortable. Room also had a safe for valuables and windows that opened which helped when the room got too warm as there was no air conditioning or fan in the room.
Stayed in April 2024
Reviewed: 15 April 2024
Iversen
DenmarkThe rooms need an upgrade. Carpets are not the cleanest anymore, they need replacement or similar. Needed to have key card reprogrammed 3 times in 4 days.
very good location, 2 minutes from the railway, with no noice from the railway, i.e. a quiet location.
Stayed in March 2024
Reviewed: 13 April 2024
Maria
AustraliaThe floor is carpet and may need a little freshening.
The location is near the Cologne Central Train station and all the other places to visit. The room is big and well equipped. The staff is good.
Stayed in April 2024
Reviewed: 9 April 2024
Cheng
MalaysiaThe mattress was too soft.
Excellent location. The free cookies and apples are most welcome
Stayed in April 2024
Reviewed: 28 March 2024
Heledd
United KingdomThe rooms are tired. Clean, but tired! The entrance to the carpark was very narrow which could have been an issue. Charges for parking and bringing a dog would be better if included. Nobody could advise us about the Cologne low emission zone.
Great location, very friendly staff, reasonable price.
Stayed in March 2024
Reviewed: 27 March 2024
Joanne
United KingdomRooms are clean but need updating/refurbishing. Bar in the hotel never appeared to be open. The only option of a drink was for reception staff to take a drink out of the fridge in the lobby.
Location of this hotel is good, just around the corner of the train station. Useful to get on the train and travel to Koln Messe. Breakfast was very good. Staff were very pleasant and helpful.
Stayed in March 2024
Reviewed: 23 March 2024
Bihter
TurkeyRooms were outdated, was not clean enough, towels were so old and not soft.
Location
Stayed in March 2024
Reviewed: 13 March 2024
Stephen
United KingdomBathroom porcelain sink, toilet, bath and mirror were all perfect. The wall tiles in the bathroom could have been cleaner in my opinion.
Very close to train station. Don't get it mixed up with the Wyndham Hotel which is more visible from the main exit of the train station. Friendly welcome, good elevator access to rooms. Fixtures and finishes were 'traditional' in feel rather than modern. Good wardrobe space, excellent workspace. Comfortable bed. Complimentary water. No iron or ironing board in the room but they are available on request. Work space was large. No refrigerator in the room, but again, no drama. WiFi was excellent. Shower was hot and powerful and there was a bath should that be a preference. Room was ideal for my requirements. There are lots of shops and concessions at the train station should you need anything in terms of food, drinks or snacks. this is a 2-minute walk from the station. Train to Dusseldorf is 25 minutes and you can access everywhere else easily on the excellent transport network.
Stayed in March 2024
Reviewed: 10 March 2024
Dr
Pakistanlift stoppped working not good
location room size
Stayed in February 2024
Reviewed: 11 February 2024
Chris
BelgiumOld rooms, the nineties want their interior back
Very good location
Stayed in February 2024
Reviewed: 7 February 2024
Yulia
UkraineSo cold in room. So old decorations but price not high too
Stayed in January 2024
Reviewed: 6 February 2024
Tsolak
ArmeniaThe room was equipped with two small beds instead of one doublesize bed. The furniture was worn, and the curtains were dirty.
The saff was friendly and nice, ready to help and support.
Stayed in February 2024
Reviewed: 3 February 2024
Ha
Dominicavery old carpet
location , helpful staff, coffee machine for espresso .
Stayed in January 2024
Reviewed: 14 January 2024
Eva
New ZealandIt was close to the central station. We decide to save a few $$ but not staying directly in or opposite the station but this was still quite close! We didn’t get enough time to enjoy the property largely because we were only staying one night and our morning the next day was cut short in order for us to catch a bus. We had originally booked to leave at a train later in the day but because of the train strikes we had to leave much earlier to get a bus to our next location! Would love to come back!
Stayed in January 2024
Reviewed: 14 January 2024
Atahan
TurkeyVery dirty carpets and curtains.
Location.
Stayed in January 2024
Reviewed: 13 January 2024
John
United StatesHotel Parking garage small and entry width not great. SUV drivers beware. Was warned by staff, maybe should have tried a different option, but worked out.
Amazing location and rooms for the price. Minutes by foot to cathedral and train station. Walkable to all Xmas markets
Stayed in December 2023
Reviewed: 7 January 2024
Norberto
South AfricaGreat breakfast . Good coffee and good food. No queuing and stations very clean . Convenient hours
Stayed in October 2023
Reviewed: 31 December 2023
Louise
United KingdomIt was cold
The staff
Stayed in December 2023
Reviewed: 30 December 2023
Richard
United KingdomDecor was a bit dated. Carpet in bedroom needs replacing
Great location in city. Friendly, helpful staff. Really good buffet breakfast.
Stayed in December 2023
Reviewed: 21 December 2023
Johan
South AfricaRooms are seriously due for general maintenance…walls dirty, carpets needs replace. General facelift required to stay in the game.
Location
Stayed in December 2023
Moline, USA
Taunton, UK
Cannes, France
Seefeld in Tirol, Austria
Murtas, Spain
Mediaş, Romania
KuGqangushe, South Africa
Nardò, Italy
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content