Neue Strasse 65, 89073 Ulm, Germany
#10 of 38 hotels in Ulm
Guests' ChoiceBased on 139 hotel reviews
8.7Cleanliness
9.3
Comfort
9.2
Location
9.5
Facilities
8.9
Staff
9.3
Value for money
8.8
Free WiFi
8.7
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End of dialog contentReviewed: 25 July 2022
Susanne
SwedenUnmanned hotel, no information. Several guests could not enter, other guests had to help
Loccation was good
Stayed in July 2022
Reviewed: 12 July 2022
Derek
United KingdomTwo things that were dissapointing The hotel gives the impression that it has on site car parking . IT DOES NOT ! the car park is a public carpark situated close by the hotel with a cost of 16.5 Euro's for less than 24 hours. Breakfast was strange with the normal self sevice continental, however a cake rack more befitting afternoon tea was added to the already small table complete with a mixture of cake, meats, cheeses and one or two other items. As most of the items on this platter were of not to our liking these were left ! Looking around other tables there appeared to be a similar pattern of high levels of waste. We were not sure what point the hotel was attempting to make but if it is self service let the resident(s) decide what they prefer to eat for breakfast and save money on both prep and delivery.
Its location was very central to the center of the city
Stayed in July 2022
Reviewed: 16 June 2022
Andrzej
Poland1. there was no cattle and refrigerator in the room 2. the shower has only rain option, there is no classic one, which is inconvenient for washing a child. 3. I was told via email that parking Rathaus is directly in the same building that hotel, but in fact it is 200m from hotel 4. the lady at the reception told us that the breakfast starts since 7.00, when we came at 7.00 everything was closed, because it was public holiday and breakfast was since 8.00.
Big and comfortable bed, good location
Stayed in June 2022
Reviewed: 16 June 2022
Musat
RomaniaNU AM PRIMIT FACTURA
Stayed in May 2022
Reviewed: 12 June 2022
Eugene
United StatesVery nice staff, charming location, v good breakfast.
Stayed in June 2022
Reviewed: 13 May 2022
Christine
AustriaThe gym is not really a gym but rather 3 machines in the sauna/spa area Little soundproof internally (you can hear shower etc from the surrounding rooms; however excellent sound protection against outside/street noise)
Excellent WiFi Great location Blanket & food/water bowls & even a small snack for my dog Very clean Friendly staff
Stayed in May 2022
Reviewed: 27 February 2022
Duncan
Netherlandshot rooms and with window open was noisy so no easy way to sleep
clean, central, friendly staff
Stayed in February 2022
Reviewed: 15 February 2022
Andy
United KingdomDisappointing breakfast
Good bedroom, comfy bed, excellent en suite
Stayed in February 2022
Reviewed: 10 November 2021
Marco
ItalyThe room bathroom wasn't clean. At breakfast the hotel receptionist was in charge of the table cleaning. The double duty doesn't help being efficient and having the room always ready for the guests.
The location is great, in the old city downtown. A big parking entrance is just in front of the hotel (it's not fa free parking). The staff is very kind and supportive.
Stayed in November 2021
Reviewed: 26 September 2021
Robert
NetherlandsChecking in somewhat late, my partner and I found that our double room had been prepared for one person only. Since there was no one on site any more to do anything, one of us had to sleep uncovered.
Parking garage just opposite the hotel. Good breakfast.
Stayed in September 2021
Reviewed: 26 July 2021
Carol
United StatesSupposedly had an upgraded double room 1 towel, 1 pillow, 1 single person duvet was all that was in the room. No one to call to help fix the issues. I’d have frozen if I hadn’t had warm socks Then next day, Waited FORTY MINUTES for someone to check us out-then only by phone after repeated attempts by lady in kitchen to reach someone by phone. The Very nice kitchen lady was only staff there and didn’t speak a word of English Had to “sign papers” before I could leave. Have NO idea what I signed Worst staffing issues I heave dealt with Ever!
Location
Stayed in July 2021
Reviewed: 3 October 2021
Anonymous
GermanyBlankets are a little bit too thick and heavy
Cleanliness, bathroom, location
Stayed in October 2021
Reviewed: 1 September 2021
Anonymous
GermanyGreat staff! Fabulous location !
Stayed in September 2021
Reviewed: 25 May 2024
Paul
GermanyThere are no comments available for this review
Stayed in March 2024
Reviewed: 22 May 2024
Kirsten
GermanyThere are no comments available for this review
Stayed in May 2024
Reviewed: 8 April 2024
Samuel
SwitzerlandThere are no comments available for this review
Stayed in March 2024
Reviewed: 20 March 2024
Higin
CroatiaThere are no comments available for this review
Stayed in March 2024
Reviewed: 31 December 2023
Dagmar
Hong KongThere are no comments available for this review
Stayed in December 2023
Reviewed: 30 November 2023
Egidijus
LithuaniaThere are no comments available for this review
Stayed in November 2023
Reviewed: 3 August 2023
Shalini
IndiaThere are no comments available for this review
Stayed in July 2023
Reviewed: 11 July 2023
Jure
SloveniaThere are no comments available for this review
Stayed in July 2023
Reviewed: 22 June 2023
Sharon
United KingdomThere are no comments available for this review
Stayed in June 2023
Reviewed: 11 May 2023
Ivan
SloveniaThere are no comments available for this review
Stayed in May 2023
Reviewed: 17 January 2023
Alexander
NorwayThere are no comments available for this review
Stayed in December 2022
Reviewed: 15 January 2023
Carlos
GermanyThere are no comments available for this review
Stayed in December 2022
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