Konrad-Adenauer-Str. 7, Frankfurt City Centre (Old Town), 60313 Frankfurt/Main, Germany
#12 of 240 hotels in Frankfurt/Main
Guests' ChoiceBased on 553 hotel reviews
8.6Cleanliness
9.2
Comfort
9.2
Location
9.2
Facilities
9.0
Staff
8.8
Value for money
8.2
Free WiFi
8.6
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End of dialog contentReviewed: 8 May 2024
Karen
New ZealandThe swimming pool temperature could been a little warmer
Modern hotel very comfortable room . Spa @ swimming pool area was lovely to relax in . Easy walking distance to shops restaurants & attractions. Breakfast was very good with very lovely staff .
Stayed in May 2024
Reviewed: 7 May 2024
Henok
South Sudannothing
everything
Stayed in April 2024
Reviewed: 6 May 2024
Goh
Brunei DarussalamNil
Comfortable bed and room with 24 hours access to the club room where breakfast and afternoon light foods were good and coffee on the go. Location is good and is closed to a good steak restaurant. Area is a bit rough with some homeless. Just need to be more careful when you are out at night.
Stayed in May 2024
Reviewed: 5 May 2024
Paul
United KingdomNothing
Great rooms and fantastic staff
Stayed in April 2024
Reviewed: 5 May 2024
Juho
FinlandCleaning service missed cleaning the second day of my stay
Everything, except an mishap below
Stayed in May 2024
Reviewed: 4 May 2024
Quantum_as
SingaporeThe bathroom could have been better built to avoid water seepage to the outside of the bathroom. The bathroom door was also built too low, sweeping up the bathroom floor mat each time you open or close the door. I ended up placing the bathroom floor mat in the room walkway, to prevent the water from seeping into the hotel carpet.
Perfect location for first time travellers to Frankfurt, where places of interest, farmer's market, food options and shopping are within easy walking distance or train rides. Gym is well equipped and located on the 6th floor of the hotel too.
Stayed in April 2024
Reviewed: 1 May 2024
Lucinda
AustraliaClean, spacious rooms, friendly staff
Stayed in April 2024
Reviewed: 1 May 2024
Arvind
IndiaNothing
Good location and large room
Stayed in May 2024
Reviewed: 29 April 2024
Bart
NetherlandsThe room was too hot, even with the AC at max I could not get it below 21.5c in April, I'd hate to think how hot it gets in summer. The bathroom is really small, I've not seen one this small in a 5 star before. I could not find any car chargers in the parking garage, it's a shame I would have liked to charge for a few hours during my stay.
This hotel has a good location on the edge of the old city center so you can walk everywhere. Especially useful if you're coming by car is that the hotel is easy to reach and has good (but pricy) parking in the basement. The staff was very polite and friendly. The breakfast was nice, a very friendly lady makes omelettes for you which is nice. The pool at the 6th floor is quite nice, though the water is a bit cold. I found the room to be very clean, cleaner then most other places I've been to.
Stayed in April 2024
Reviewed: 28 April 2024
Sami
EthiopiaLocation
Stayed in April 2024
Reviewed: 28 April 2024
Jack
United KingdomN/a
Clean, comfortable, spacious rooms
Stayed in March 2024
Reviewed: 22 April 2024
Jocelyn
PhilippinesI like the new design of the reception area
Stayed in March 2024
Reviewed: 18 April 2024
Kirsty
United KingdomThe spa wasn't the best, and we didn't get to really use it because there wasnt many sun beds. Was a little bit disappointed being a 5 star hotel.
The hotel stay was really nice, the downfall was the area and the room didn't have a bath. I thought it was overpriced. The spa wasn't the best. Water was cold, not heated, and there were not many beds to relax.
Stayed in April 2024
Reviewed: 17 April 2024
Rawda
United Arab EmiratesNothing
The hotel has been recently renovated and it looks very aesthetic and relaxing, colors are very well choose and so do the furniture.
Stayed in April 2024
Reviewed: 14 April 2024
Chee
SingaporeThe bathroom flooring is not designed evenly that water flowed out into the room. We had to put some towels to keep the water inside the bathroom. Please note that you have to ask for the toilet amenities (toothbrush & toothpaste, shower cap, etc.) from the Reception - they are not standard to be placed in the bathroom.
Great location - near the shopping streets (Zeil) and train/subway/tram station Konstablerwache. A lot of good restaurants nearby (within walking distance) including some Michelin Guide ones (had dinner at one of them - Bidlabu). Newly renovated hotel & room. Taxi stand (useful to transfer to airport) is right in front of hotel. Friendly staff who speaks great English.
Stayed in April 2024
Reviewed: 13 April 2024
Yaron
IsraelLocation and staff
Stayed in April 2024
Reviewed: 8 April 2024
Pascale
NamibiaVery beautiful hotel
Stayed in April 2024
Reviewed: 8 April 2024
Daniel
AustraliaBathroom door weird closing mechanism, door wouldn’t close unless it was locked and the lock was very clunky to use. Wine bar service 2/10, really slow, forgot our order for drinks and waited over an hour for some tapas food We had 3 large bags, no concierge when we came through at midday.
Location excellent, rooms lovely, bed very comfortable.
Stayed in April 2024
Reviewed: 7 April 2024
Dott_x
CanadaThe tight layout of the bathroom and the lack of HVAC. The hallway has a distinct smell.
This newly renovated hotel is conveniently located steps away from the train station and busy central shopping district. You could walk across the bridge if desired. The highlights were in-room dining and the overall interior design. Also, the bedding was comfortable!
Stayed in April 2024
Reviewed: 20 March 2024
Hagit
IsraelThis was an excellent hotel, the breakfast was amazing, and in my room I found a cake for my birthday, I have no doubt that I will return.
Stayed in March 2024
Reviewed: 17 March 2024
Boudida
AlgeriaI recently had the pleasure of staying at your establishment, and while my experience was overall positive, I would like to offer a few suggestions for improvement. Room Cards: Consider upgrading the room cards to smart, modern alternatives. During my stay, there was some confusion between room numbers and assigned cards. Smart, fancy cards would enhance convenience and streamline the check-in process. Electronic Key System: The electronic key system within the app could benefit from an upgrade. A more user-friendly and efficient system would greatly enhance the guest experience. If this issue is addressed, it would eliminate any further inconveniences. Check-in Time: The current check-in time is quite late 3:00 pm. I recommend considering an earlier check-in time, perhaps aligning with the standard 1:00 pm check-in observed by other hotels. Additionally, offering flexibility for late check-ins or late checkouts would be appreciated. Thank you for your attention to these matters. I believe that implementing these improvements will contribute to an even more enjoyable stay for future guests.
The hotel boasts a strategic location in the heart of downtown, offering convenient access to local transportation and nearby shopping centers. The spacious rooms feature modern design and offer pleasant city views. The cleanliness and comfort are commendable. The breakfast service meets expectations. I anticipate special pricing for loyal customers and occasional discounts. While the competitive area presents other hotel options, I wholeheartedly recommend this establishment to new couples seeking a romantic getaway, business travelers, and families.
Stayed in March 2024
Reviewed: 11 March 2024
Michelle
Germanythe noise outside form traffic , cars, ambulance, people in the middle of the night was very loud, then during the day not so much.
Facilities, rooms, cleanliness perfect. Location ok walking distance to the main shopping street.
Stayed in March 2024
Reviewed: 10 March 2024
Duan
United KingdomOnly comment and request: Please check the pressure of you toilet flush. It's extremely high while flushing that the water hits/splashes up. Thank you
Location and Hotel was great.
Stayed in February 2024
Reviewed: 9 March 2024
Stefánsson
IcelandCharged me creditcard for service I did not buy, and have not answered my email to correct it.
Good breakfast, great location, near next trainstation.
Stayed in March 2024
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