I had a great experience at the hotel ,Despite my very late check-in, the staff was accommodating and professional. Their excellent service made my stay pleasant and stress-free. Highly recommend for travelers needing a convenient and friendly place to rest.

Stayed in April 2024

The location was perfect! The staff were friendly and helpful and the room was very comfortable!

Stayed in May 2024

I think it’s overpriced for what you get. I wanted to pay for the breakfast and it was 50€ additional which I thought was ridiculous since it’s a buffet. The room was not clean at all-dust everywhere, speck of who knows what on tables, cups with coffee that was still inside…I think for the price you are paying least they can do is clean the room. Also, I saw they leave robes in the room usually which I didn’t have, nor did I have a dental kit included so I had to call and get it which I think it’s pretty embarrassing for a hotel like this.

It is really close to the terminal 1 exit A where I was after going through passport control so it took me 5mins to get to the hotel and that was perfect. I wish they had more signs for directions since it would be easier to find it without the maps.

Stayed in May 2024

The only downside is that there is no soundproofing in the hotel rooms. You can hear absolutely everything coming from your neighbors.

We had a 13-hour layover in Frankfurt and decided to take a hotel to rest and refresh. They were super accommodating and held a room for our for our 9am check-in. The staff were awesome The room was clean, and the beds were very comfortable.

Stayed in May 2024

Sign-posting from airport is very poor, especially if you arrive on an inter-terminal shuttle bus. Very annoying if you arrive tired on a late flight and struggle to find the hotel. If signage can't be improved then surely the hotel could provide detailed instructions and/or map when booking is confirmed. Also, lifts/elevators are somehat slow and inadequate for a hotel of this large size. Not a major problem but if you are on an upper floor you need to be aware of need to allow several minutes to reach reception/restaurant/exit level.

Breakfast fine although serving doesn't start until 6.30am - a little late if you have an early flight. Perhaps should have a limited "self-serve" option for those who need to leave early.

Stayed in April 2024

Nothing

Close to air port

Stayed in May 2024

Nothing

Everything about it is beautiful Location Clean Restaurants Comfortable

Stayed in May 2024

Nothing to add.

Perfect location for an early morning flight out of Frankfurt airport. It is conveniently located within the terminal building and has easy access to the car park.

Stayed in April 2024

Nothing

All perfect for next flight convient transfer to terminal 2

Stayed in May 2024

It’s located near the central station Frankfurt HBH and walking distance to the airport. Very convenient.

Stayed in April 2024

While the hotel was perfectly nice, the lighting in the halls and bedrooms is dim at best.

Stayed in April 2024

I don‘t like that the heating cannot be turned back below a certain temp! My room was way to hot ! I also don‘t like the fact that windows cannot be opened !

location, breakfast , rooms

Stayed in April 2024

The food. Asparagus was excellent but the Wiener schnitzel left a lot to be desired. What was supposed to be veal was yearling beef at best. Very thin and over cooked. We expected more from such a venue particularly as we left The Weinstube,which served pork Schnitzels to get a proper veal schnitzel

Location and facilities were excellent. Ideal for catching an early morning flight

Stayed in April 2024

Some of the Standard King rooms were a little worn out.

Being located at the airport saved a lot of commute time at departure for us, yet was a couple of train stations away from town by way of the U or S-Bahn. A big thank you and kudos to Christian Ludwig at the front desk for helping us secure a late checkout albeit with a small charge despite the hotel being full. The Premium King rooms were better appointed and more updated in style and comfort.

Stayed in April 2024

Within walking distance from airport, very convenient as transit hotel, spacious and comfortable room

Stayed in March 2024

Toilet (at least in our room) needs to be replaced. It looked new but took multiple button pushes to flush. It was as if there was no water pressure at all. Restaurant food choices were expensive, but the airport is nearby.

Very comfortable room. Nice decor. Nice size. Very close to the airport, a short walk even with a lot of bags.

Stayed in April 2024

Rooms are too far from lift lobby

Location Restaurant Bar

Stayed in April 2024

The location was so close and convenient to Frankfurt airport. It was quiet and comfortable.

Stayed in April 2024

I got lost in the hallways but I was severely sleep deprived so there’s that

I liked that I could walk directly to the concourse for my early morning flight

Stayed in April 2024

Booked a room with double bed, on arrival only twin rooms were available. The helpful concierge upgraded us to a club room, but it also only had twin beds. In the end we pushed them together, which was fine. It wasn‘t a massive deal, but I would like to get what I pay for.

Excellent and helpful staff. Clean and well-maintained facilities.

Stayed in April 2024

The shower water was very cold, even with the heat turned up all the way and after waiting several minutes.

The room was very nice

Stayed in April 2024

It was easy to meet my partner at the airport and then walk back to the hotel and rest, since the arrival was very late at night.

Stayed in April 2024

service in restaurant was very bad. They ignored us!

lOCATION WAS FANTASTIC

Stayed in April 2024

We were charged double for breakfast but received a quick response to my email and were eventually refunded so it wasn't a problem ultimately.

Very clean room, great breakfast buffet, and so convenient for a morning flight from FRA

Stayed in April 2024

Trouble getting shower to work, lots of noise from corridor, no milk provided for beverages

Location is perfect, room very comfortable

Stayed in April 2024