Reviews of NH Berlin City Ost This is the official star rating given to the property by an independent third party - the Hotelstars Union. The property is compared to the industry standard and scored based on price, facilities and services offered. Use the star rating to help choose your stay!
Rathausstr. 2-3, Lichtenberg, 10367 Berlin, Germany
#238 of 525 hotels in Berlin
Guests' ChoiceReview score
Based on 312 hotel reviews
8.1Score breakdown
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Cleanliness
8.5
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Comfort
8.3
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Location
8.3
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Facilities
8.0
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Staff
9.0
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Value for money
8.0
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Free WiFi
7.2
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Reviewed: 19 May 2024
Makar
Russia6 reviews3 helpful votes9.0“Good for tourist stays into most of Berlin.”- • Leisure trip
- • Family with young children
- • Standard Double or Twin Room
- • Stayed 1 night
The room was noticeably worn and there was some mould in the bathroom. It is also quite hard to get to the western part of the city from this hotel on public transportation.
The location is certainly interesting; it is located in former East Berlin, right next to the former Stasi headquarters, which makes for a very quick trip to that museum. There are at least two very good Italian restaurants within eyeshot of the hotel, with one of these restaurants serving meals for the hotel. The room was well furnished and there was a bath.
Stayed in May 2024
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Reviewed: 26 February 2024
Leoni
Denmark1 review8.0“Fair price for a decent place”- • Business trip
- • Solo traveller
- • Standard Double or Twin Room
- • Stayed 1 night
There was nobody for 5 minutes when I arrived.
Clean and Good facilities
Stayed in February 2024
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Reviewed: 13 February 2024
Francisco
Colombia80 reviews4 helpful votes8.0Very good- • Leisure trip
- • Family with young children
- • Standard Double or Twin Room
- • Stayed 1 night
Little bit far from downtown but I knew that before. Not many thinks around but we got a very good baker 300 meters distance
People was very kind. The service to make the check inn and checkout online worked perfectly. The room was ok and they give me two beds as I asked for
Stayed in February 2024
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Reviewed: 6 February 2024
Kenesha
United Kingdom5 reviews2 helpful votes8.0“wonderful”- • Leisure trip
- • Solo traveller
- • Standard Double or Twin Room
- • Stayed 2 nights
First time in Berlin and the Property was very clean, staff was friendly and very accommodating. Bed was comfortable, liked the fact refreshment was in the room when I arrived. When I did not want my room cleaned drink was provided for that too as a thank you. Public transport was within a few min to take to the city centre for tourist attraction. Travelled on my own however the hotel staff provided a map and highlighted the stop that I need to get on/off train to see some attractions. Advise on how to get the ticket and validate for my journey.. Very good hotel
Stayed in February 2024
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Reviewed: 5 February 2024
Andreas
Austria80 reviews6 helpful votes8.0Very good- • Leisure trip
- • Group
- • Standard Double or Twin Room
- • Stayed 3 nights
A small thing but annoying: no power outlet near the bed
The room is not large but for a few days OK, no luxury but outfitted with everything what is in principle necessary; coffee, tea, one flask of water, safe... etc. Bathroom was also OK; I got the kind of room I selected in the pre-check-in, so everythign was in best order. There are a few restauants not too far from the hotel, Italian, Indian etc. and the S-Bahn is also not far away. Price/performance is very good for Berlin.
Stayed in February 2024
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Reviewed: 17 January 2024
Obe1984
Czech Republic181 reviews1 helpful vote8.0Very good- • Business trip
- • Solo traveller
- • Standard Double or Twin Room
- • Stayed 1 night
- • Submitted via mobile
Almost no parking availability
Breakfest was great
Stayed in January 2024
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Reviewed: 9 January 2024
Aiswarya
Germany35 reviews2 helpful votes9.0“Good”- • Leisure trip
- • Family with young children
- • Superior Double or Twin Room with Extra Bed (2 Adults + 1 Child)
- • Stayed 1 night
Clean and comfortable room. Hassel free check in and check out. Good breakfast, Public transport nearby
Stayed in December 2023
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Reviewed: 7 January 2024
Davide
Italy23 reviews1 helpful vote8.0Very good- • Leisure trip
- • Family with young children
- • Standard Double or Twin Room
- • Stayed 2 nights
Breakfast price is too high.
Location, close to metro station Silence room.
Stayed in January 2024
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Reviewed: 2 January 2024
William
Germany26 reviews3 helpful votes8.0Very good- • Leisure trip
- • Couple
- • Standard Double or Twin Room
- • Stayed 1 night
- • Submitted via mobile
They started to clean up breakfast before it was over.
Stayed in January 2024
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Reviewed: 10 December 2023
Felix
Germany61 reviews2 helpful votes7.0Good- • Business trip
- • Solo traveller
- • Standard Double or Twin Room
- • Stayed 1 night
- • Submitted via mobile
Location, View from the room
Clean Room, comfortable bed, room had water kettle.
Stayed in December 2023
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Reviewed: 4 December 2023
Francois
Canada1 review9.0Superb- • Leisure trip
- • Couple
- • Standard Double or Twin Room
- • Stayed 7 nights
We were two, but there was only one chair in the room!
Cleanliness and housekeeping
Stayed in December 2023
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Reviewed: 26 November 2023
Jeff
Germany98 reviews4 helpful votes8.0Very good- • Leisure trip
- • Solo traveller
- • Standard Double or Twin Room
- • Stayed 1 night
- • Submitted via mobile
Only vending machines for snacks and drinks, but partnership with Italian restaurant next door for dinner and breakfast good solution
Great location, friendly staff, clean
Stayed in November 2023
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Reviewed: 9 November 2023
Alexanderina
United Kingdom1 review8.0“Good room for good value in well-connected area.”- • Leisure trip
- • Couple
- • Standard Double or Twin Room
- • Stayed 6 nights
- • Submitted via mobile
The mattress was a little hard, and we were given two single duvets for a king-size bed. Some areas of the room were a bit dusty.
The room was a good size, as was the bed. The staff were very friendly and helpful and the hotel was in a good location for public transport.
Stayed in November 2023
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Reviewed: 5 October 2023
Topucar
Slovakia1 review8.0Very good- • Leisure trip
- • People with friends
- • Standard Double or Twin Room
- • Stayed 2 nights
- • Submitted via mobile
There are no plugs next to the bed and the furniture is old.
Location is close to U5. Room is clear quite and big enough also they have all necessary equipment. Staff is friendly.
Stayed in October 2023
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Reviewed: 12 September 2023
Maria
Portugal5 reviews7.0“Good hotel, excellent location”- • Leisure trip
- • Family with young children
- • Standard Double or Twin Room
- • Stayed 3 nights
Excellent location for touring Berlin
Stayed in September 2023
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Reviewed: 6 September 2023
Erin
United States3 reviews1 helpful vote9.0Superb- • Business trip
- • Group
- • Standard Double or Twin Room
- • Stayed 2 nights
I paid for a double bed room but it was not available at the time of our arrival so they switched me to a single. It was a little tight but we made it work. Wish we had had the double though!
The bed was comfortable and the room was clean and secure, a nice hotel for the value!
Stayed in September 2023
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Reviewed: 26 August 2023
Anna
Germany20 reviews8.0“Nice stay in east Berlin”- • Business trip
- • Family with young children
- • Standard Double or Twin Room
- • Stayed 1 night
- • Submitted via mobile
At first it is difficult to find
Clean, comfy bed
Stayed in July 2023
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Reviewed: 15 August 2023
Julia
United Kingdom4 reviews9.0“A great stay!”- • Leisure trip
- • Family with young children
- • Superior Double or Twin Room with Extra Bed (2 Adults + 1 Child)
- • Stayed 3 nights
- • Submitted via mobile
A bit of black mould in the bathroom.
A very good budget hotel, a great location, a great variety at breakfast, and very comfy beds. I recommend.
Stayed in August 2023
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Reviewed: 10 August 2023
Adva
Switzerland1 review8.0“It’s value for money assured”- • Business trip
- • Solo traveller
- • Standard Double or Twin Room
- • Stayed 4 nights
- • Submitted via mobile
The hotel didn’t have a gym space
The room was quiet and clean, the staff was very nice ,patient and had find a away to answer question and request. Breakfast was generous and tasty. The placement of the hotel is very comfortable and the metro Who is located five minutes from the hotel ,can take you everywhere in the city
Stayed in August 2023
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Reviewed: 6 August 2023
Anjajg
Netherlands44 reviews7 helpful votes9.0Superb- • Leisure trip
- • Couple
- • Standard Double or Twin Room
- • Stayed 3 nights
- • Submitted via mobile
Relatively high price (summer in Berlin). Otherwise no complaints
Nice bedroom, excellent location close to subway, friendly staff.
Stayed in July 2023
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Reviewed: 31 July 2023
Kristin
Norway14 reviews8.0Very good- • Leisure trip
- • Family with young children
- • Standard Double or Twin Room
- • Stayed 2 nights
Nice breakfast and friendly staff.
Stayed in July 2023
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Reviewed: 28 July 2023
Stefano
Italy7 reviews9.0Superb- • Leisure trip
- • Couple
- • Standard Double or Twin Room
- • Stayed 5 nights
perfect position, perfect organization of the room
Stayed in July 2023
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Reviewed: 27 July 2023
Honová
Czech Republic1 review1 helpful vote8.0“A great choice for car tourists who want to explore Berlin by public transport.”- • Leisure trip
- • Family with young children
- • Standard Double or Twin Room
- • Stayed 1 night
The breakfast could be more varied.
The hotel is close to the metro station and several stops to the city centre. There is good car parking nearby. Great bed, very comfortable mattress.
Stayed in July 2023
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Reviewed: 24 July 2023
Kaisaris
Germany4 reviews8.0“Perfect place if you want to explore Berlin’s nightlife.”- • Leisure trip
- • Couple
- • Standard Double or Twin Room
- • Stayed 2 nights
- • Submitted via mobile
A bit pricey, 1 of our towels looked like a bus ran over it and was dirty, but the staff replaced them quick when notified.
Comfortable bed, connected with all public transports, close to Berlin’s nightlife
Stayed in July 2023
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