We rented a second room, in addition to the family room, and this was not really necessary. There are many stairs to walk up to the family room. No one spoke enough English to help with some of our other requests.

The family room was really like an apartment. We ended up sleeping all 6 of us in the family room. Breakfast was very nice. Location very central to the tourism part of Lubbenau.

Stayed in August 2023

a bit tricky to find parking. be aware there are no elevators hence travel light.

Location very central.

Stayed in July 2023

Though the staff did their best we felt some discoordination of their work.  Before coming I send a message to the hotel with the question if there is a electric kettle in the room and received the reply that there is no kettle on the room and we can take hot water from the restaurant. We took kettle with us in our luggage and when we came we saw that kettle was provided in the room) We paid for our room in advance via Booking and when we had check-out we were told that we didn't pay and we were asked to pay... Some time was needed for me to contact Booking and for the staff to contact their Boss to solve the situation. Finally everything was fine) 

The hotel is in excellent location - in the old center of Lubbenau, in the small street with nice old buildings, close to the Gross Haven. The room is small but had everything we need, including the electric kettle. The breakfast was very good, especially when the staff suggested and cooked - scrambled eggs with bacon). Once we had dinner in the hotel restaurant, it was also nice. The staff was friendly, did everything we asked, helped to carry our luggage to the room.

Stayed in July 2023

Parking was a little difficult. It is about 50m down the street in a very poorly marked private parking area. You have to get out of the car to lower the chains manually.

Breakfast was great. Rooms were small but really clean.

Stayed in April 2023

— The room was very small. — The staff don't speak English

—Breakfast was very good. —Very clean room — Perfect location —In the city centre, 1 minute walking from the water. -1 minute walking from the city tour train. — Very cosy place for relaxation.

Stayed in July 2022

It would be nice to have an option of plant based milk for breakfast

they managed to give us early check in Amazing location nice staff room is beautifuly clean Kayak and boat rental nearby

Stayed in June 2022

Excellent location. Very good breakfast.

Stayed in April 2022

right in the centre of Lubbenau. parking available a short walk away (extra charge). lovely breakfast and also had a great evening meal in the restuarant.

Stayed in September 2021

1)Smells There was quite bad sewage and mosquitos. Need to wash their bins which are at the main entrance for guests. So prepare for this if you are staying. 2) Insect bites The mosquito nets broken in the bedrooms. Too hot to leave the windows closed. When asked for help the staff refused for a long time to help. Badly fixed with tape. We had to buy our own tape in the end to properly secure them. 3) Staff very unwelcoming and rude Apart from two staff who were nice, the rest were hostile, unhelpful. 4) Bedroom lacking in space around the bed Very uncomfortable getting in and out. 5) shower in the bathroom had a really big step getting out- Would need to be very sure of your footing getting out 6) Noise from road in morning a lot. 7) generally unfriendly atmosphere.

The location was great, centre of the town and easy access to the boats.

Stayed in July 2023

The place is very cozy and very nice. The location is great and the staff is very friendly. We could even check in before 2pm.

Stayed in April 2023

Nothing

Breakfast was excellent, beautiful scrambled eggs and super buffet

Stayed in April 2022

Twin beds placed together were provided, we would have preferred a double

The breakfast was exceptional with ham, cheese, scrambled eggs, cereal, and as a seasonal treat the hard boiled eggs were painted in the local style. The supper was hearty with local dishes. The hotel is on a quiet side street but very near the tourist attractions. The room was modern and very clean.

Stayed in April 2022

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Stayed in August 2023

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Stayed in October 2022

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Stayed in October 2022

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Stayed in October 2022

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Stayed in April 2022

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Stayed in February 2022

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Stayed in March 2024

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Stayed in February 2023

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Stayed in August 2022

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Stayed in May 2022

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Stayed in October 2021