Unfortunately at time of my stay it was stairs repair and it wasn't very comfortable to walk up/down while someone is working there. But it is really nice to see that hotel is renovating and some improvements made. But what surprised me that they had hotel reception closed from 3pm to 4pm and no warning on site/hotel door or on messages (originally I had to come at evening but I changed my ticket and wasn't expecting any issues to get inside during the day). So it was very strange that I had to wait outside on the sun after carrying a bag without any option to sit outside. I called the property and the receptionist said I had to wait 20 mins, that she will come and open the door. But it appears she was inside and just probably had s break/etc. I would really appreciate if she just opened the door and let me inside so I don't stand on the hot sun with headache. I would calmly wait for the opening hours and no problem with that. But I wasn't even offered that and it really makes me feel unwelcome in the hotel, as they don't bother of comfort of their guests (I wasn't alone on my waiting and another person also had to call few times until someone eventually will come to us. The doors to restaurant was also closed and a few potential customers just waited 5-10-15 mins and go away saying that wouldn't wait any longer). I believe any notice for customers about working schedule would save them customers and leave more pleasant emotions after visiting them.

The room was clean and the bed was cozy, it looked similar to photos on hotel page. It was nice to find that the window was opened so I had a fresh air inside when I arrived. Bathroom was also clean, so my thanks to stuff which is cleaning the rooms. I also noticed a few nice paintings on the hallway/room walls, which makes atmosphere more comfortable.

Stayed in May 2024

Nothing

Nice hotel near public transport to the city

Stayed in January 2024

There wasn’t any good comfort with the bed and pillow(1 pillow). Bad smell from the toilet. No extra sheets provided just a quilt. No kettle or any welcome set provided.

Liked the cleanliness of the room but there was a bad smell from the toilet. Location was great as we wanted to go to the Christmas Markets of Cologne so it was a value for money if you compare with the rest of the hotels in the area!

Stayed in December 2023

The odour emanating from the toilet waste grinder/pump when it activate was the only negative.

We liked the old world feel. Bigger than expected room. Staff were excellent.Breakfast was excellent with lots of variety.

Stayed in July 2023

It is a very basic place to stay with a basic functionalities. My room was extremely small, but it was enough for a couple of nights

Convenient location, friendly staff, affordable price

Stayed in June 2023

Minus: limited parking availability. There is only a few place next to the hotel (free), but not guaranteed. If you are not lucky, you have to park on the street (paid)! Old style bathroom with electric WC, which made a noise. You could hear your neighbor flashing the toilet.

Nice, small hotel with good connection to the city center. Friendly personnel. OK breakfast, simple but very fresh!

Stayed in December 2022

No secure place for bicycle. Bicycle was exposed to the public for whole night. Not the thing you want to experience when you're travelling with a bicycle

Good internet

Stayed in June 2022

shower was small and quite a step up from the floor no fan in room, luckily not too hot

staff very good room was fine, perhaps a little overpriced the restaurant is quite good too I didn't have breakfast Location is quite convenient if you don't mind the distance from the city centre

Stayed in June 2022

The rooms are much in need of air conditioning.

The restaurant was excellent.

Stayed in September 2023

The staff, the location and the size of room

Stayed in August 2023

The check-in time is too late

The receptionist she was very friendly

Stayed in May 2023

Easy to find from the motorway, very close to a tram stop, easy walk to a rail station. The bar/restaurant served excellent food and beer. Good Internet connection.

Stayed in May 2023

I tried to pay for my hotel booking when I arrived and was told to do so when I left however as I was leaving very early in the morning I had to leave my payment in my hotel room. unfortunately the management of this hotel have been dishonest and taken my money and tried to charge me a second time !

my room was spacious and comfortable in the extreme; the restaurant downstairs was nice and very typical of German cuisine. The mattresses are amongst the best I’ve ever experienced!

Stayed in November 2022

The bed was two twin beds stuck together.

Stayed in August 2022

Nothing

Great hotel

Stayed in May 2022

Not good value for money. My skin suffered because of bed bugs from this hotel. Not recommended.

Stayed in March 2022

clean, no issues 10/10 room is simple fits needs of you just want a place to stay comfortably. No noise even though my room was facing the road

Stayed in June 2023

There are no comments available for this review

Stayed in May 2024

There are no comments available for this review

Stayed in March 2024

There are no comments available for this review

Stayed in January 2024

There are no comments available for this review

Stayed in October 2023

There are no comments available for this review

Stayed in August 2023

There are no comments available for this review

Stayed in June 2023

There are no comments available for this review

Stayed in May 2023