Lohenstraße 5, 82166 Munich, Germany
#32 of 393 hotels in Munich
Guests' ChoiceBased on 263 hotel reviews
8.7Cleanliness
9.2
Comfort
9.0
Location
7.7
Facilities
9.0
Staff
9.2
Value for money
8.5
Free WiFi
8.7
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 29 September 2022
Benjamin
Switzerlandclose to our office - clean - friendly staff
Stayed in September 2022
Reviewed: 29 September 2022
Juan
Colombia- Although it has a bus stop in front, the hotel is very far from the city. - The elevator was very slow lol
A very comfortable, elegant, modern and cozy place. The best hotel breakfast in all Germany, simply excellent. The staff was very friendly
Stayed in September 2022
Reviewed: 26 September 2022
Stefan
SwitzerlandThe many tables in the breakfast room were very close to one another…a little bit more space and privacy would have been nice
Well located outside the city, nice rooms respectively apartments, delicious breakfast buffet and very kind personnel
Stayed in September 2022
Reviewed: 25 September 2022
Mr_cobretti
Italyposition isn't the best if you wanna enjoy the oktoberfest
very kind staff, always avaiable
Stayed in September 2022
Reviewed: 25 September 2022
Motty
Maltanoise that came out from the corridor caused by the slamming doors .
I was very nice - the staff is very helpful and supportive. unfortunately during nights there was a lot of noise at the corridor coming from the slamming doors .
Stayed in September 2022
Reviewed: 25 September 2022
Maria
Switzerland- There are no curtains, so you either have the blinds completely open or completely close - Would have been nice to have a mini fridge in the room - It takes about 30-40 min to get to central Munich by public transport
- The breakfast was excellent. I particularly liked the fresh and exotic fruits and the incredible soft pancakes - The dinner was also pretty good - The gym is quite big for a hotel gym. - Public transport just in front of the door (bus) - There is a spa and roof swimming pool I did not visit, but it is there
Stayed in September 2022
Reviewed: 22 September 2022
Adam
United StatesLocation a ways from city but probably good for some; housekeeping noisy at 07:30am; a check in issue had front desk up charge me on something which kinda pissed me off.
design and finishing very nice and operational; breakfast was awesome; public transit to/from effective.
Stayed in September 2022
Reviewed: 13 September 2022
John
United StatesIt looks like its still under construction
It was great.
Stayed in September 2022
Reviewed: 9 September 2022
Eliaz
Israelnew hotel with very good facilities. crew is very nice. clean. very close yo "tommy wagner Motorcyles".
Stayed in September 2022
Reviewed: 8 September 2022
Agaciabe
PolandNothing
Location close to Office so good for me, far away from the city center and nothing around, limited restaurant options, this is as information for others as location near office was more important. Pleasant stay, very good breakfast, clean rooms.
Stayed in August 2022
Reviewed: 31 July 2022
Aila
Netherlandsthe extra charge for pool & spa and the fact that minors are not allowed in that area
very new, stylish & functional
Stayed in July 2022
Reviewed: 18 July 2022
Gerard
GermanyLocation is in an industrial park, with some shopping nearby, so not the nicest location, but it is quiet at night!
Breakfast is very nice with good selection and nice seating area. Hotel is new with clean, functional, but cozy rooms and generally inviting atmosphere. Parking was included. Staff were attentive, very competent and friendly.
Stayed in June 2022
Reviewed: 14 July 2022
Saad
Saudi ArabiaFar from city center
calm
Stayed in July 2022
Reviewed: 29 June 2022
Saeed
United Arab Emiratesclean rooms, staff were kind and friendly. breakfast was good.
Stayed in June 2022
Reviewed: 27 June 2022
Tommi
SwitzerlandIf you need to work from the hotel room, it has only a small table, so not so convenient. Also it's difficult to find space for more than one suitcase in the room.
That the hotel is new makes it nice. It is near the Bio Campus convenient if you have business there, near the motorway but not right next to it, not too far from the city center if you have a car, but you can also take a bus to the u-bahn or walk 30mins through a beautiful forest to get to the u-bahn stop. The forest and the meadows around Martinsreid are great for runners. The hotel caters for vegan & gluten free diets. It is possible to sleep with the window open which is nice in summer. The rooms were nice & clean.
Stayed in June 2022
Reviewed: 26 June 2022
Maia
GeorgiaThe hotel is new, very clean and comfortable. A bit far from metro, however it was very close to my job that made my stay very convenient. Staff was very friendly and supportive.
Stayed in June 2022
Reviewed: 30 May 2022
Peter
BelgiumThe breakfast food was generally on the sugary side, could be healthier. The room was a little too warm without air conditioning even with outside temperature below 15C. The shower has ceiling and a hand held part, and by default the water comes from the ceiling, so if you use the handheld shower and you close the water to save it and open again, you may be in for some cold shower if you don't activate quickly the handheld part.
This hotel just opened and is not completely finished yet. They will have a spa and a rooftop with swimming pool, but they are currently building this. We traveled on a weekend, so we were not disturbed by any works. The breakfast was a really good buffet breakfast with a variety of food. The hotel has a designer look and feel, somewhat minimalist which one may like or not. The hotel is situated in an industrial area, at the limit of the city, but was safe. Although would not go for a walk there after nightfall.
Stayed in May 2022
Reviewed: 13 May 2022
Ayman
Germanyalthough it’s out of the city or let’s say not close to the center but it’s very well connected buy public transportation the bus station is just very close to the hotel
I don’t know if it’s new or newly renovated but at the end was super clean and cool!
Stayed in May 2022
Reviewed: 21 May 2024
Stephan
SwitzerlandPrice is to high
Stayed in May 2024
Reviewed: 20 May 2024
Joseph
LebanonA fridge in the room for cold water and drinks.
The breakfast was good but no multiple choices for hot dishes.
Stayed in May 2024
Reviewed: 23 April 2024
Kostiantyn
Ukraine- We waited 40 minutes for our room at the reception. They explained this by saying that the room was not ready and they were adding a bed, although we booked a Superior Queen Room with a large double bed. Why we waited so long was unclear. We were interacted (21.04.2024, evening) with alternately by a girl (who was polite and spoke good English) and a guy (who did not have any manners or good English). - After 40 minutes of waiting, the guy brought us the keys and when we entered the room, there was a strong smell of sweat and stale air. Neither I nor my girlfriend could even stand there. I asked to change the room to another, to which I received a rude answer from the guy that he would now go sniff the room and that I would go with him. When we entered the room, he pretended to smell it and, throwing up his hands, said that everything was fine, he didn’t hear any bad smell. When I said that people are different and we, as guests, cannot be here because of stinky smell and asked to change the room to another, he told me that all the rooms in this hotel are like that! I said again, that we do not require a room above the standard, we just want a clean room in which it does not stink of sweat and musty air. After which he went to call the manager and said that he would show us the second room, if we don’t like it, we can just leave! The second room that they showed already had a double bed and smelled clean, which is now completely unclear why we waited 40 minutes for them to prepare a smelly room when they had a clean room ready… - It is also worth noting that the room overlooks the courtyard in which bright lanterns shine through the window and it is impossible to sleep without tightly closed curtains. It was also unpleasant to wake up in complete darkness because I had to close the blinds. - The room also had 1 set of towels and we had to go and ask them to add a set to the bathroom since the reservation was for 2 people not 1.
- The hotel is stylish and looks modern. - The girl at the reception (21.04.2024) was polite and with a good English. - They didn't mind a bit late checkout.
Stayed in April 2024
Reviewed: 6 December 2023
Olga
AustriaWe were extremely disappointed with the hotel's service. Prior to arriving we have asked (and the hotel confirmed) for synthetic bedding because one of us is heavily allergic to feathers. We arrived quite late due to very bad weather conditions on the road and despite the previous confirmation, all the bedding in our room was NOT synthetic. It’s ok to make mistakes but the front desk service was extremely rude and unhelpful, said there was nothing he could do in a very dismissive way, that he was only responsible for the reception and actually didn't work there. He only took action after very stressful and unpleasant exchanges and we were given child size duvets (and no pillows) with no covers and were left to make our bed and left to sleep in very uncomfortable conditions. This was definitely one our worst hotel experiences.
The breakfast was great and the location is easily reachable from the highway.
Stayed in December 2023
Reviewed: 3 December 2023
Natalia
Luxembourg3 hours wait to have the room. Room stinking. Bedsheets not ironed, you could hear noises from corridor
Awful
Stayed in December 2023
Reviewed: 1 December 2023
Andre
SwitzerlandParking too expensive. No butter on breakfast buffet. Switch of the small lamp on the desk in the room was underneath the table.
Clean rooms
Stayed in November 2023
Reviewed: 24 October 2023
Basem
JordanEverything
Nothing
Stayed in October 2023
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content