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  5. Reviews of Novum Hotel Mannheim City

Reviews of Novum Hotel Mannheim City

L 12, 15-16, 68161 Mannheim, Germany

Review score

Based on 235 hotel reviews

6.7

Score breakdown

  • Cleanliness

    7.0

  • Comfort

    6.8

  • Location

    8.4

  • Facilities

    6.7

  • Staff

    8.1

  • Value for money

    7.5

  • Free WiFi

    7.8

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Showing 1 – 25

  • Reviewed: 11 December 2023

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 4 nights
    • Submitted via mobile

    Extremely rude staff, the room was not cleaned even after putting out the card. They promise a free drink if you don’t ask for room cleaning. Not very hospitable for the price point.

    Location, a stones throw away from the train station.

    Stayed in November 2023

  • Reviewed: 11 December 2023

    8.0
    We stayed for 13 nights and we don't regret it and we will sure book this hotel again
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 13 nights
    • Submitted via mobile

    I liked the hotel , it was clean friendly staff , if you ask for something they do their best to help , only 3 minutes walk to the train station and 10 minutes walk to the city centre, and the only problem was that most staff don't speak a word in English.

    The breakfast was very good although there it is cold cuts but a lot of variety, but there were times when somethings were missing and it took 2 days to have them back, but we had different fresh bread everyday.

    Stayed in December 2023

  • Reviewed: 27 November 2023

    7.0
    Perfect for one night, in a work trip
    • Business trip
    • Solo traveller
    • Standard Single Room
    • Stayed 1 night
    • Submitted via mobile

    Good for the money and near train station.

    Stayed in November 2023

  • Reviewed: 25 November 2023

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Standard Single Room
    • Stayed 3 nights
    • Submitted via mobile

    Good breakfast and great location. However, the equipment is a little outdated. Clean bathroom and you can exchange the room cleaning for a drink. All in all a very accommodating hotel, with good staff with whom you can clarify everything! Don't forget, right on a busy road and next to the police station.

    Stayed in October 2023

  • Reviewed: 8 August 2023

    6.0
    Pleasant
    • Business trip
    • Solo traveller
    • Standard Single Room
    • Stayed 1 night
    • Submitted via mobile

    staff, they didn’t speak English, didn’t pick up the phone when I was calling from a foreign number and were not flexible when I made a special request

    location and facilities

    Stayed in August 2023

  • Reviewed: 25 July 2023

    8.0
    It’s a good central location.
    • Business trip
    • Solo traveller
    • Standard Single Room
    • Stayed 3 nights

    The bathroom was a bit smelly. The traffic was a bit loud.

    Great location, very friendly and helpful staff, excellent breakfast.

    Stayed in July 2023

  • Reviewed: 5 June 2023

    8.0
    Good value hotel room with comfy bed and good breakfast at Mannheim main station.
    • Leisure trip
    • Solo traveller
    • Standard Single Room
    • Stayed 1 night

    Spacious room for one. Quiet. I could leave my bag at the reception prior to check-in. Requested a kettle in my room before arrival which worked out. Breakfast was great and the bed was super as well. A fan was in the room, it was quite warm and the fan was really helpful. Very close to Mannheim HBF.

    Stayed in June 2023

  • Reviewed: 21 May 2023

    7.0
    Basic, uninspiring, "adequate"
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Breakfast. Dirty carpets.

    The location of the hotel is perfect. Easy to get into town in a matter of minutes. Other than that the word that keeps springing to mind is "adequate". The hotel itself was clean all be it very dated. Only the carpets let it down when it comes to cleanliness. The were disgraceful. The staff were polite and professional. The big disappointment for me was the breakfast buffet. Again, "adequate" but lacking in choice and a real let down. The quality of what was there was "adequate" but was the bare minimum of what you would require. No scrambled egg, bacon, salmon or anything to make it remotely memorable. If you need a safe and reasonably priced overnight stay with no frills you'll be ok, if you're on a weekend break, as we were, you may be better off looking for an alternative.

    Stayed in May 2023

  • Reviewed: 1 May 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Rooms slightly tired.

    Central location. Quiet room.

    Stayed in April 2023

  • Reviewed: 25 April 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights

    We had 2 single beds next to each other instead of a double bed and 2 small single duvets. The stuff at breakfast was very friendly and when we asked for refills we immediately got them, but I wish they were a bit more proactive and refilled the breakfast items without us having to ask every time.

    The location of the hotel is good as it's very close to the train station and the city center. The room was also quite big and clean.

    Stayed in April 2023

  • Reviewed: 19 April 2023

    8.0
    great service at s good price
    • Leisure trip
    • Solo traveller
    • Standard Single Room
    • Stayed 2 nights
    • Submitted via mobile

    check in timings

    close to Bahnhof

    Stayed in April 2023

  • Reviewed: 17 April 2023

    7.0
    Close to station
    • Business trip
    • Group
    • Standard Double Room
    • Stayed 2 nights

    The rooms could be renovated.

    The room had a good size and the bathroom was clean, the decoration is a bit outdated so it seems too dark. The breakfast was good, it included juice, coffee, bread, ham, cheese, and vegetables. The location is perfect, two minutes away from the train station. 24/7 reception.

    Stayed in April 2023

  • Reviewed: 12 April 2023

    6.0
    Good but one or two English news channels would be good.
    • Business trip
    • Solo traveller
    • Standard Single Room
    • Stayed 2 nights
    • Submitted via mobile

    There wasn't any English channels on the television.

    location

    Stayed in April 2023

  • Reviewed: 11 April 2023

    7.0
    Good
    • Solo traveller
    • Standard Single Room
    • Stayed 7 nights
    • Submitted via mobile

    The location is good nearer the main train station and close enough to the town centre

    Stayed in April 2023

  • Reviewed: 11 April 2023

    8.0
    It was very good and good matching for price-performance
    • Business trip
    • Solo traveller
    • Standard Single Room
    • Stayed 1 night

    cleaning can be better.

    staff was so helpful and friendly. location of the hotel is perfect, very close to main train and bus stations. breakfast is very nice, many alternatives and fresh.

    Stayed in April 2023

  • Reviewed: 19 March 2023

    6.0
    There is a room for improvement
    • Leisure trip
    • Solo traveller
    • Standard Single Room
    • Stayed 5 nights

    WiFi is very weak and not stable. There are no means for preparation of hot drink. The fridge is not working

    I liked breakfast. Price was fare. Staff were kind and helpful. Location close to transport (train and tram).

    Stayed in March 2023

  • Reviewed: 17 March 2023

    8.0
    Very good
    • Business trip
    • Solo traveller
    • Standard Single Room
    • Stayed 8 nights
    • Submitted via mobile

    none

    Good experience Great Breakfast

    Stayed in March 2023

  • Reviewed: 10 March 2023

    8.0
    Decent stay - Next to the train station.
    • Business trip
    • Solo traveller
    • Standard Double Room
    • Stayed 3 nights

    The place is a bit old style -

    Breakfast was very good and staff welcoming. Overall the room is a good place to spend few nights if you will spend the days outside (I did) - walking distance to the train station . Clean.

    Stayed in January 2023

  • Reviewed: 9 March 2023

    6.0
    Pleasant
    • Business trip
    • Solo traveller
    • Standard Single Room
    • Stayed 7 nights
    • Submitted via mobile

    o

    staff

    Stayed in March 2023

  • Reviewed: 7 March 2023

    6.0
    Needs serious upgrading.
    • Business trip
    • Family with young children
    • Standard Double Room
    • Stayed 5 nights
    • Submitted via mobile

    Only German channels on the television. Shower curtain seen better days. No decent power outlets at work station., and bedside .

    The rooms are dated.

    Stayed in March 2023

  • Reviewed: 23 February 2023

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 5 nights

    We had booked a double room, but they gave us a single room. They changed our room right after we complained. The room was mostly clean, but the bathroom had a really bad smell.

    The place is very well located, breakfast is good enough.

    Stayed in February 2023

  • Reviewed: 13 February 2023

    8.0
    it was a good match for the price vs service
    • Business trip
    • Solo traveller
    • Standard Single Room
    • Stayed 1 night

    cleaning and wireless could be better

    location is great. very close to main train station and public transportation. there are many restaurants, food alternatives and supermarket nearby.

    Stayed in February 2023

  • Reviewed: 4 February 2023

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Standard Single Room
    • Stayed 5 nights

    cleaning

    breakfast was nice. there was enough variety of food. staff were friendly.

    Stayed in February 2023

  • Reviewed: 4 February 2023

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Standard Single Room
    • Stayed 1 night
    • Submitted via mobile

    Old furniture but clean and comfortable. Breakfast is very simple but cheap. Location is very good and personal very friendly and helpful. I would come again

    Stayed in February 2023

  • Reviewed: 16 December 2022

    7.0
    Great location. Good hotel. New windows are needed!
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    The Window was not airtight enough. Since I was there in winter, it was extremely cold in the room at night when turning the heaters off. It was also very loud due to the same issue of the window not being airtight enough.

    Location is however great. Bf was good. Staff were very friendly, Check in and check out were probably the fastest in my life :) Room was clean and the bed was comfy. Overall, I would say it was a good choice compared to the money I paid. I would go there again, but next time I will check the window for sure.

    Stayed in December 2022

Showing 1 – 25

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