Most of the staff barely speak any english. You're better off to ask your questions at the reception if you have any. The weekly and daily overviews in the elevator/at breakfast was only in german so I couldn't understand what was on the menu or activities for the night/week.

We loved the place! The swimming pool was great and every couple or days they do some free swimming pool exercices with music. The sauna was good too, although we semi got kicked out of it since you had to be in there naked and we weren't (swimwear) that comfortable being naked inside 😅 The breakfast was very good, a lot of choice and quite a lot of room to sit. For the night we always ate at the pub where you could grab a bite if you didn't go all in, the bar guys were quite funny and polite there was always a good vibe there together with our drinks and food.

Stayed in March 2024

No complaints

Great atmosphere, spa, room

Stayed in September 2023

The wheather 🙃

Very nice hotel, good food, nice wellness area, beautiful surroundings. Great place for stop over or longer getaway.

Stayed in September 2023

The room was a bit small and felt cramped (specially once you add suitcases etc). It was very busy in the hotel and parking spaces were limited. Beding and pillow had feathers. (very German but tricky if you are allergic.)

Reasonable hotel in a nice location. Friendly staff. Good meal options and breakfast. Nice firm bed.

Stayed in July 2023

location, staff, breakfast, beer house

Stayed in June 2023

Being English, disappointed not to have access to tea/coffee making facilities in the room. One or two members of staff were a bit officious.

We really liked the pool and spa. We really liked the dining facilities. We really liked the location.

Stayed in June 2023

Good location to hike not far from the Rennsteig. Very kind staff and well organised access to the wellness.

Stayed in May 2023

The staff were really friendly and the food was amazing - outstanding for a buffet, really! We were positively impressed.

Stayed in May 2023

room a little small. one big minus was other guests smoking at front door. this should definitely not be allowed.

breakfast spa and pool

Stayed in May 2023

Even though I stayed in one of the best rooms available, the pillows were a no go. Very flat and uncomfortable. Fridge was not working properly either since all drinks were warm. Breakfast is a bit messy with tons of guests trying to get all the food possible at once. Even though there was no lack of options, some items were not replenished quickly enough. Dinner worked better. Be aware of surcharges. It was unexpected for me since I thought I had already paid for everything. Was not a nice surprise.

Dinner and breakfast buffets are good but breakfast is a little chaotic at times. Swimming pool is also very nice. Majority of staff was friendly and rooms were clean. Free parking for guests.

Stayed in May 2023

nice big swimming pool and well-kept sauna area; amazing staff in the hotel bar

Stayed in August 2022

The wifi solution

Lunch , restaurant halfboard, breakfast

Stayed in July 2022

no proper desk in apartment

good breakfast, green surroundings, helpful staff, clean

Stayed in May 2022

The staff ( receptionist) very unprofessional

Stayed in July 2022

The hotel was like a sanatorium. No fridge in the room.

The pool and the sauna

Stayed in September 2021

Beeing next to the B road The bike trial be not well discribed

Breakfast buffet was nice sortet

Stayed in July 2021

Pancakes missing

All fresh, big choice

Stayed in June 2021

Breakfast great, Swiming pool and sauna zone fantastic. My first choice in this area.

Stayed in February 2024

relation price to quality breakfast - it was not bad, but not really good. Typical German I don’t like it.

Personel - the people are the strongest point of this Hotel

Stayed in August 2023

Everything.

Stayed in July 2023

They stole my chain

They stole my chain

Stayed in June 2023

Nothing, really. The rooms themselves were on the smaller side (we stayed in an apartment in the old building), but that didn't bother us. I would say the half-board is overpriced for what it offers, but is otherwise quite allright.

We had an excellent stay - from the location, which is surrounded by nature an all sides, to the rooms, interior design, and staff. The mattresses are comfortable (hotel pillows never are), and as a coffee addict, I appreciate the coffee machine being re-stocked with good-quality capsules every day. The bathrobes and other items in the spa-bags did not incur an extra charge, which is also a nice gesture. The pool itself is nice, has reasonable access to natural light, and was never overcrowded.

Stayed in July 2023

Nothing! It was really 10 out of 10 If we have to have a small suggestion. I personally do not like carpets but it is rather a personal taste.

We stayed for one night with half board. It was amazing! We enjoyed everything, the swimming pool, the sauna, the breakfast and the super super yummy dinner. All the staff at the hotel were professional. We are so impressed. We will for sure come again!

Stayed in December 2022

War alles bestens

Stayed in September 2022