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Reviews of CityPark Aparthotel This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services offered. It is based on a self-evaluation by the property. Use this rating to help choose your stay!

Venloer Straße 39, Neustadt Nord, 50672 Cologne, Germany

#170 of 238 hotels in Cologne

Guests' Choice

Review score

Based on 24 hotel reviews

7.7

Score breakdown

  • Cleanliness

    8.1

  • Comfort

    7.8

  • Location

    9.0

  • Facilities

    7.5

  • Staff

    9.1

  • Value for money

    7.7

  • Free WiFi

    9.0

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Showing 1 – 24

  • Reviewed: 14 September 2023

    7.0
    Great place to stay in Cologne. Great location & very good value for money.
    • Leisure trip
    • Couple
    • King Room with Balcony
    • Stayed 2 nights
    • Submitted via mobile

    No air conditioning or a fan on the room. It was very hot when we were there.

    It’s in a great location. There’s a lovely park opposite. It’s a 1 minute walk to nearest metro station & right next to a supermarket. Our room had a small kitchen area which was very useful.

    Stayed in September 2023

  • Reviewed: 30 April 2023

    9.0
    Great location, excellent interchange, good hotel
    • Business trip
    • Solo traveller
    • Queen Room with Balcony
    • Stayed 4 nights

    The walls are still thin and if the neighbors are noisy you can hear them.

    Excellent, comfortable hotel. Easy self-accommodation. The room has a small kitchen, kettle, microwave, dishes. Near the hotel there are several supermarkets, parking, many cafes and bars. To the Cologne DOM 15 minutes by walk, near the metro station, the line 3, 4 and 5 Great location.

    Stayed in April 2023

  • Reviewed: 22 December 2022

    7.0
    Good
    • Leisure trip
    • Couple
    • Queen Room with Balcony
    • Stayed 2 nights
    • Submitted via mobile

    Great location and very helpful staff!!

    Stayed in December 2022

  • Reviewed: 13 December 2022

    8.0
    Very good
    • Leisure trip
    • Couple
    • Queen Room with Balcony
    • Stayed 1 night
    • Submitted via mobile

    Very good location, close to the centre. Nice and welcoming staff.

    Stayed in December 2022

  • Reviewed: 9 December 2022

    8.0
    after party downstairs as a welcome 🎉
    • Leisure trip
    • Solo traveller
    • Queen Room with Balcony
    • Stayed 2 nights
    • Submitted via mobile

    the owner is very kind and friendly

    Stayed in December 2022

  • Reviewed: 1 November 2022

    9.0
    I would recommend.
    • Leisure trip
    • Couple
    • King Room with Balcony
    • Stayed 2 nights
    • Submitted via mobile

    The hotel is located in a very central location and there is access to a train station just 3 minutes away. It also allowed us to take walks to many attractions while sightseeing.

    Stayed in October 2022

  • Reviewed: 8 October 2022

    7.0
    Good
    • Business trip
    • Couple
    • Queen Room with Balcony
    • Stayed 2 nights

    The ingredients in the kitchen were insufficient. There is a microwave oven, but there is no glass plate for heating in the oven, plastic plates are available. For this reason, we had a hard time in the kitchen.

    friendly welcome, room size is sufficient, location is quite good.

    Stayed in October 2022

  • Reviewed: 15 September 2022

    7.0
    Decent for short stay.
    • Leisure trip
    • Couple
    • Queen Room with Balcony
    • Stayed 2 nights

    Bathroom could use renovation. Party in the basement was going on for looong and you could feel the base.

    Decent room, close to metro and trams, shops and restaurants. Comfy bed. Manager very nice and friendly.

    Stayed in July 2022

  • Reviewed: 1 April 2022

    9.0
    Superb
    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 1 night

    Everything was great and I had a good night at here.

    Stayed in April 2022

  • Reviewed: 3 August 2023

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Queen Room with Balcony
    • Stayed 7 nights
    • Submitted via mobile

    The night club Club Z is noisy friday nights and (especially) Saturday nights which last until Sunday at 14:00.

    The Owner was polite and helpful. Two supermarkets around the corner for food. Köln West bahnhof around the corner for Deutsche Bahn trains. U bahn station for 3 underground train lines.

    Stayed in August 2023

  • Reviewed: 19 July 2023

    10
    Staff was very friendly and responsive, very central and room was nice with a kitchen.
    • Business trip
    • Couple
    • King Room with Balcony
    • Stayed 5 nights

    Central place, easy access.

    Stayed in June 2023

  • Reviewed: 16 December 2022

    1.0
    Very poor
    • Leisure trip
    • Couple
    • Queen Room with Balcony
    • Stayed 3 nights

    ! DO NOT EVEN THINK ABOUT STAYING HERE! We had to stay there because we had already paid for the hotel in advance, and Booking responded me after we had arrived home. On the first day, we went out and we arrived in the room late night. When we went to bed, we saw a stain on the bedsheet. We couldn’t fix this problem because there was no reception. We had to sleep in that dirty bed. Next morning, we left the bedsheet uncovered, so that they can see and change it. We arrived at hotel around 22 pm. When we entered in the room, we saw that our suitcases had been opened and searched. After a few minutes we found out that they took our toothpaste, contact lens cases, unopened bottles etc. But the dirty bedsheet was still there! As there was no reception, we couldn’t do anything! I could only send a message to the hotel via Booking. At that night we had to go that dirty bed with contact lenses. It was -6C outside. I wanted to close the balcony door firmly and I found out that it was broken! We had to fit the towels between the door and frame. I sent another message to the hotel about this problem. Next morning, I received a message. They said they had mixed up rooms. So, they had picked our clothes up, and put them into the suitcases. They had thrown our lens cases etc. away for housekeeping. After they had found out that it was a mistake, they had brought our suitcases into the room, und unpacked them again. About the balcony door they said it had not been broken before. In the last evening they sent me a message and offered us another room and a voucher. We kindly refused them because it was our last night, and we didn’t want to hear them anymore. When we arrived in the hotel, we saw that they had taken our lens cases etc. from the rubbish bin and put them on the table. By the way, although they used the excuse of housekeeping, the dirty bedsheet was still there. Likewise, our towels were fitted between the door and frame, and they did not give us clean towels.

    Very close to U-Bahn and Train stations... There are a lot of supermarkets around the hotel.

    Stayed in December 2022

  • Reviewed: 10 December 2022

    4.0
    Disappointing
    • Leisure trip
    • Couple
    • Queen Room with Balcony
    • Stayed 4 nights
    • Submitted via mobile

    Honestly it was so uncomfortable, considering it has a kitchenette, there was no cooling utensils, the microwave didn't even have a glass plate in it, the kettle had so much limescale in it, there was a tear in the bedding

    Location was pretty good

    Stayed in December 2022

  • Reviewed: 7 July 2022

    5.0
    Passable
    • Leisure trip
    • Couple
    • Queen Room with Balcony
    • Stayed 5 nights

    We ordered this apartment hotel so we could cook in the room instead of spending money on eating out, but the facilities were not really very good. It lacked plates and cups and we had to "rent" additional kitchen supplies, which we weren't particularly happy about. The lighting in the room/bathroom was also terrible, which made shaving a bit of an ordeal. The bed and pillows were also atrocious. We did not sleep well. The wifi was also unreliable, but thankfully we had roaming data. It was also quite hard to find staff if we needed information or help with anything, when the maids didn't speak English and the reception was not manned the whole day.

    The hotel was cheap and in a great location for what we came to do. The receptionist was also very helpful and friendly. It wasn't a bad stay, I would probably use them again if I ever went to Köln, assuming the price remained low.

    Stayed in July 2022

  • Reviewed: 31 May 2022

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    The location and the person in charge were exceptional

    Stayed in May 2022

  • Reviewed: 5 June 2022

    10
    Exceptional
    • People with friends
    • Triple Room
    • Stayed 3 nights
    • Submitted via mobile

    Nothing

    Everything

    Stayed in June 2022

  • Reviewed: 13 April 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • King Room with Balcony
    • Stayed 2 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in April 2024

  • Reviewed: 17 June 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Queen Room with Balcony
    • Stayed 1 night
    • Submitted via mobile

    There are no comments available for this review

    Stayed in June 2023

  • Reviewed: 22 May 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Queen Room with Balcony
    • Stayed 2 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in May 2023

  • Reviewed: 12 August 2022

    8.0
    Very good
    • Leisure trip
    • People with friends
    • Queen Room with Balcony
    • Stayed 1 night
    • Submitted via mobile

    There are no comments available for this review

    Stayed in August 2022

  • Reviewed: 18 April 2022

    7.0
    Good
    • Leisure trip
    • Couple
    • King Room with Balcony
    • Stayed 3 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in April 2022

  • Reviewed: 28 December 2022

    5.0
    Passable
    • Business trip
    • Solo traveller
    • Queen Room with Balcony
    • Stayed 3 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in November 2022

  • Reviewed: 31 May 2022

    10
    Exceptional
    • Leisure trip
    • Couple
    • Queen Room with Balcony
    • Stayed 2 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in May 2022

Showing 1 – 24

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