Reviews of H4 Hotel Berlin Alexanderplatz This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services offered. It is based on a self-evaluation by the property. Use this rating to help choose your stay!
Karl-Liebknecht-Strasse 32, Mitte, 10178 Berlin, Germany
#152 of 524 hotels in Berlin
Guests' ChoiceReview score
Based on 2073 hotel reviews
8.3Score breakdown
-
Cleanliness
8.6
-
Comfort
8.6
-
Location
9.2
-
Facilities
8.5
-
Staff
8.8
-
Value for money
8.2
-
Free WiFi
8.1
How guest reviews work
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive information (e.g. emails, phone numbers or credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (e.g. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
Guidelines and standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog content-
Reviewed: 3 June 2024
Danilo
Italy3 reviews8.0“Nice location, good hotel condition”- • Leisure trip
- • Couple
- • Comfort Double or Twin Room
- • Stayed 1 night
- • Submitted via mobile
The channel tv wasn’t international
Location
Stayed in June 2024
-
Reviewed: 1 June 2024
Michelle
Australia8 reviews8.0“Great stay in Berlin”- • Leisure trip
- • Group
- • Comfort Double or Twin Room
- • Stayed 2 nights
- • Submitted via mobile
European pillows, minimal tea/coffee/milk supplied
Good location, modernity decorated, close to the metro, walking distance to the city centre and sites.
Stayed in May 2024
-
Reviewed: 31 May 2024
Terence
United Kingdom5 reviews9.0Superb- • Leisure trip
- • Couple
- • Comfort Double or Twin Room
- • Stayed 5 nights
- • Submitted via mobile
Near train station
Stayed in May 2024
-
Reviewed: 31 May 2024
Si
United Kingdom1 review8.0“Very good thankyou”- • Leisure trip
- • Family with young children
- • Suite
- • Stayed 4 nights
- • Submitted via mobile
No issues. Pool would be great😃
Location, good room size and good breakfast.
Stayed in May 2024
-
Reviewed: 31 May 2024
Elena
Netherlands8 reviews9.0Superb- • Leisure trip
- • Couple
- • Comfort Double or Twin Room
- • Stayed 1 night
Quite small blankets and too soft pillows for my personal preference.
Great location and friendly staff. Good breakfast. Overall great value for money.
Stayed in May 2024
-
Reviewed: 29 May 2024
Peter
United Kingdom10 reviews8.0“Good”- • Leisure trip
- • Couple
- • Comfort Double or Twin Room
- • Stayed 2 nights
- • Submitted via mobile
Pillows far too soft Gives you stiff neck
Great location
Stayed in May 2024
-
Reviewed: 28 May 2024
Jagermose
Denmark50 reviews8 helpful votes9.0“A very enjoyable stay”- • Leisure trip
- • Family with young children
- • Comfort Double or Twin Room
- • Stayed 1 night
- • Submitted via mobile
The bathroom door is made of glass which makes the whole room light up if your partner goes to the bathroom at night.
This is a great hotel with everything you need. The staff is nice, the room is well equipped with comfortable beds and even a coffee machine. A very enjoyable stay.
Stayed in May 2024
-
Reviewed: 27 May 2024
Daniel
Italy157 reviews17 helpful votes8.0Very good- • Leisure trip
- • Solo traveller
- • Comfort Double or Twin Room
- • Stayed 2 nights
- • Submitted via mobile
Nice spacious room close to Alexanderplatz
Stayed in May 2024
-
Reviewed: 25 May 2024
Bernhard
South Africa4 reviews9.0“B + B Trip”- • Leisure trip
- • Couple
- • Comfort Double or Twin Room
- • Stayed 3 nights
- • Submitted via mobile
The shower and curtain is messy
Generally everything
Stayed in May 2024
-
Reviewed: 24 May 2024
Ponoran
Romania7 reviews2 helpful votes9.0Superb- • Leisure trip
- • Solo traveller
- • Comfort Double or Twin Room
- • Stayed 2 nights
The hotel is well located near Alexanderplatz and walking distance from the museums island. The room was clean and quite spacious, everything was functional and the bed and pillows were really comfortable. There is also a coffee machine but there are some things I wish to had in the room like slippers and an iron. The shower is in the corner of the bathroom, with just a curtain separating it, I am not sure if all rooms are like this or just some but it was not an issue.
Stayed in May 2024
-
Reviewed: 20 May 2024
Rebecca
United Kingdom1 review8.0Very good- • Leisure trip
- • Family with young children
- • Comfort Double or Twin Room
- • Stayed 3 nights
- • Submitted via mobile
N/A
The hotel was well located and the staff were even able to check us in early which was great as we had an early morning arrival.
Stayed in April 2024
-
Reviewed: 18 May 2024
Mariane
Spain8 reviews4 helpful votes8.0“Good hotel but Frau Trotsenko should get trained on how to behave and be a good team member”- • Leisure trip
- • Solo traveller
- • Comfort Double or Twin Room
- • Stayed 1 night
- • Submitted via mobile
I wanted to check out and went to Frau Trotsenko. Even though she was not busy, she asked to check out with her colleague. Went to her and she busy on telephone. She asked me to do the check out with Frau Trotsenko, who was not doing anything and finally decided to check me out - bad moody. As you would say in German, she was very zickig, pushing the work to others. Not a good team member to have on any team.
Location, clean, 24 std service
Stayed in May 2024
-
Reviewed: 10 May 2024
Neil
Italy21 reviews2 helpful votes9.0“Everything was fine. Good position and excellent breakfast”- • Leisure trip
- • Couple
- • Comfort Double or Twin Room
- • Stayed 3 nights
I asked for harder pillows twice but never received them.
Stayed in May 2024
-
Reviewed: 10 May 2024
Bola
United Kingdom3 reviews7.0“Good stay, helpful staff”- • Leisure trip
- • Couple
- • Comfort Double or Twin Room
- • Stayed 2 nights
- • Submitted via mobile
A/C didn’t work properly and regular siren noise from the road
Close proximity to centre
Stayed in May 2024
-
Reviewed: 9 May 2024
Susan
Ireland21 reviews1 helpful vote7.0“Good overall”- • Leisure trip
- • Family with young children
- • Comfort Double or Twin Room
- • Stayed 1 night
- • Submitted via mobile
Asked for a twin room but got a double room No shampoo or shower gel in the bathroom Pillows weren't very comfortable
Clean, good location, good black out blinds
Stayed in May 2024
-
Reviewed: 7 May 2024
Stephen
Netherlands22 reviews2 helpful votes7.0Good- • Leisure trip
- • Family with young children
- • Comfort Double or Twin Room
- • Stayed 1 night
- • Submitted via mobile
No charm to this hotel location. Hotel was fine, relatively close to cool places but not in a neighborhood per se.
Stayed in April 2024
-
Reviewed: 7 May 2024
Darren
United Kingdom63 reviews2 helpful votes8.0“Nice stay, close to centre and main attractions”- • Leisure trip
- • People with friends
- • Comfort Double or Twin Room
- • Stayed 3 nights
- • Submitted via mobile
Breakfast was very expensive for what it was. The pillows were incredibly soft, almost nothing there.
Location was close to main train lines. Staff went above and beyond to be helpful.
Stayed in April 2024
-
Reviewed: 6 May 2024
Paul
Ireland2 reviews7.0Good- • Leisure trip
- • Couple
- • Comfort Double or Twin Room
- • Stayed 3 nights
- • Submitted via mobile
The windows opened very wide which I didn't expect. We were on the fourth floor.
The Location was very central. It was ideal for the purpose for which I traveled
Stayed in April 2024
-
Reviewed: 5 May 2024
Melina
Finland7 reviews7.0“Good stay for 2 days”- • Leisure trip
- • Couple
- • Comfort Double or Twin Room
- • Stayed 2 nights
- • Submitted via mobile
Better pillows. The hotel was clean but could be cleaner. Some broken buttons/ switches in the room.
It was close to train station and nice staff. Breakfast was good and the room was comfortable.
Stayed in May 2024
-
Reviewed: 30 April 2024
Alaa
Egypt13 reviews9.0Superb- • Leisure trip
- • Family with young children
- • Junior Suite (4 Adults)
- • Stayed 2 nights
- • Submitted via mobile
Nothing
Room is very clean and good equipped with many facilities. Very good breakfast Few steps from Alexander platez ..
Stayed in April 2024
-
Reviewed: 29 April 2024
Pille
Estonia9 reviews2 helpful votes9.0“Excellent hotel.”- • Leisure trip
- • Family with young children
- • Suite
- • Stayed 4 nights
Shower temperature was not stable, it changed from cold to hot during washing.
Location was perfect, right in the center of city. Room was very nice, bathroom clean, all needed toiletries were there, even toothbrush and toothpaste. I liked 2 WC in suite and 2 flat TV-s. Quiet rooms, relaxing vacation. Nice executive launch, fresh coffee and drinks all day + snacks. Nice personnel, helpful and kind. Breakfast was excellent, only I missed was freshly squeezes orange juice. Personnel in restaurant and bar were very kind and professional.
Stayed in April 2024
-
Reviewed: 29 April 2024
Danielepandolfo
Italy8 reviews9.0“Smart service”- • Leisure trip
- • People with friends
- • Comfort Double or Twin Room
- • Stayed 2 nights
- • Submitted via mobile
The staff was perfect. Always ready to help you at any hour. We made a little mistake with the reservation witch they fixed it kindly and quickly. Very helpfully and always gentile. Amazing and abundant breakfast.
Stayed in April 2024
-
Reviewed: 24 April 2024
Gerken
Germany8 reviews1 helpful vote9.0“Overall, I once again really enjoyed my stay at the H4 Hotel. I have been there several times before”- • Leisure trip
- • Solo traveller
- • Business Double or Twin Room with Executive Lounge Access
- • Stayed 5 nights
I didn´t like the somewhat sparse furnishings in the room. There was no closed wardrobe and only two open sehlves. For me alone it was enough. Actually it was a double room. For two peoplke there would be too little luggage storage space.
I liked the location of the hotel. It is easy to reach by car from the motorway. The hotel is centrally located near Alexanderplatz and has good connections to all public transport. I found the restaurant and bar of the hotel very cozy. The food was also excellent. The "Executive room" was also great, where you could maybe get small snacks, cakes and drinks for free. I can´t say anything about breakfast as I booked without breakfast.
Stayed in April 2024
-
Reviewed: 24 April 2024
Ayelet
Israel12 reviews2 helpful votes9.0Superb- • Leisure trip
- • Family with young children
- • Comfort Double or Twin Room
- • Stayed 2 nights
- • Submitted via mobile
The shower water was cold hot cold and like that all the shower
Everything except shower water Breakfast was delicious!!
Stayed in April 2024
Guests also reviewed these properties:
-
Maison De SavoieSaint-Pierre-dʼAlbigny, France
-
Hotel Dann MonasterioPopayan, Colombia
-
Landhaus ElbertRheinböllen, Germany
-
Hôtel VulcainLʼHorme, France
-
Hotel ImosPrague, Czech Republic
-
Aillmore Bed and BreakfastWestport, Ireland
-
WaldhofUmhausen, Austria
-
Camping Internazionale Di CastelfusanoLido di Ostia, Italy
