Karl-Liebknecht-Strasse 32, Mitte, 10178 Berlin, Germany
#152 of 524 hotels in Berlin
Guests' ChoiceBased on 2073 hotel reviews
8.3Cleanliness
8.6
Comfort
8.6
Location
9.2
Facilities
8.5
Staff
8.8
Value for money
8.2
Free WiFi
8.1
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 3 June 2024
Danilo
ItalyThe channel tv wasn’t international
Location
Stayed in June 2024
Reviewed: 1 June 2024
Michelle
AustraliaEuropean pillows, minimal tea/coffee/milk supplied
Good location, modernity decorated, close to the metro, walking distance to the city centre and sites.
Stayed in May 2024
Reviewed: 31 May 2024
Terence
United KingdomNear train station
Stayed in May 2024
Reviewed: 31 May 2024
Si
United KingdomNo issues. Pool would be great😃
Location, good room size and good breakfast.
Stayed in May 2024
Reviewed: 31 May 2024
Elena
NetherlandsQuite small blankets and too soft pillows for my personal preference.
Great location and friendly staff. Good breakfast. Overall great value for money.
Stayed in May 2024
Reviewed: 29 May 2024
Peter
United KingdomPillows far too soft Gives you stiff neck
Great location
Stayed in May 2024
Reviewed: 28 May 2024
Jagermose
DenmarkThe bathroom door is made of glass which makes the whole room light up if your partner goes to the bathroom at night.
This is a great hotel with everything you need. The staff is nice, the room is well equipped with comfortable beds and even a coffee machine. A very enjoyable stay.
Stayed in May 2024
Reviewed: 27 May 2024
Daniel
ItalyNice spacious room close to Alexanderplatz
Stayed in May 2024
Reviewed: 25 May 2024
Bernhard
South AfricaThe shower and curtain is messy
Generally everything
Stayed in May 2024
Reviewed: 24 May 2024
Ponoran
RomaniaThe hotel is well located near Alexanderplatz and walking distance from the museums island. The room was clean and quite spacious, everything was functional and the bed and pillows were really comfortable. There is also a coffee machine but there are some things I wish to had in the room like slippers and an iron. The shower is in the corner of the bathroom, with just a curtain separating it, I am not sure if all rooms are like this or just some but it was not an issue.
Stayed in May 2024
Reviewed: 20 May 2024
Rebecca
United KingdomN/A
The hotel was well located and the staff were even able to check us in early which was great as we had an early morning arrival.
Stayed in April 2024
Reviewed: 18 May 2024
Mariane
SpainI wanted to check out and went to Frau Trotsenko. Even though she was not busy, she asked to check out with her colleague. Went to her and she busy on telephone. She asked me to do the check out with Frau Trotsenko, who was not doing anything and finally decided to check me out - bad moody. As you would say in German, she was very zickig, pushing the work to others. Not a good team member to have on any team.
Location, clean, 24 std service
Stayed in May 2024
Reviewed: 10 May 2024
Neil
ItalyI asked for harder pillows twice but never received them.
Stayed in May 2024
Reviewed: 10 May 2024
Bola
United KingdomA/C didn’t work properly and regular siren noise from the road
Close proximity to centre
Stayed in May 2024
Reviewed: 9 May 2024
Susan
IrelandAsked for a twin room but got a double room No shampoo or shower gel in the bathroom Pillows weren't very comfortable
Clean, good location, good black out blinds
Stayed in May 2024
Reviewed: 7 May 2024
Stephen
NetherlandsNo charm to this hotel location. Hotel was fine, relatively close to cool places but not in a neighborhood per se.
Stayed in April 2024
Reviewed: 7 May 2024
Darren
United KingdomBreakfast was very expensive for what it was. The pillows were incredibly soft, almost nothing there.
Location was close to main train lines. Staff went above and beyond to be helpful.
Stayed in April 2024
Reviewed: 6 May 2024
Paul
IrelandThe windows opened very wide which I didn't expect. We were on the fourth floor.
The Location was very central. It was ideal for the purpose for which I traveled
Stayed in April 2024
Reviewed: 5 May 2024
Melina
FinlandBetter pillows. The hotel was clean but could be cleaner. Some broken buttons/ switches in the room.
It was close to train station and nice staff. Breakfast was good and the room was comfortable.
Stayed in May 2024
Reviewed: 30 April 2024
Alaa
EgyptNothing
Room is very clean and good equipped with many facilities. Very good breakfast Few steps from Alexander platez ..
Stayed in April 2024
Reviewed: 29 April 2024
Pille
EstoniaShower temperature was not stable, it changed from cold to hot during washing.
Location was perfect, right in the center of city. Room was very nice, bathroom clean, all needed toiletries were there, even toothbrush and toothpaste. I liked 2 WC in suite and 2 flat TV-s. Quiet rooms, relaxing vacation. Nice executive launch, fresh coffee and drinks all day + snacks. Nice personnel, helpful and kind. Breakfast was excellent, only I missed was freshly squeezes orange juice. Personnel in restaurant and bar were very kind and professional.
Stayed in April 2024
Reviewed: 29 April 2024
Danielepandolfo
ItalyThe staff was perfect. Always ready to help you at any hour. We made a little mistake with the reservation witch they fixed it kindly and quickly. Very helpfully and always gentile. Amazing and abundant breakfast.
Stayed in April 2024
Reviewed: 24 April 2024
Gerken
GermanyI didn´t like the somewhat sparse furnishings in the room. There was no closed wardrobe and only two open sehlves. For me alone it was enough. Actually it was a double room. For two peoplke there would be too little luggage storage space.
I liked the location of the hotel. It is easy to reach by car from the motorway. The hotel is centrally located near Alexanderplatz and has good connections to all public transport. I found the restaurant and bar of the hotel very cozy. The food was also excellent. The "Executive room" was also great, where you could maybe get small snacks, cakes and drinks for free. I can´t say anything about breakfast as I booked without breakfast.
Stayed in April 2024
Reviewed: 24 April 2024
Ayelet
IsraelThe shower water was cold hot cold and like that all the shower
Everything except shower water Breakfast was delicious!!
Stayed in April 2024
Saint-Pierre-dʼAlbigny, France
Popayan, Colombia
Rheinböllen, Germany
LʼHorme, France
Prague, Czech Republic
Westport, Ireland
Umhausen, Austria
Lido di Ostia, Italy
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content