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Reviews of Hotel-Restaurant Hackteufel This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services offered. It is based on a self-evaluation by the property. Use this rating to help choose your stay!

Steingasse 7, Altstadt, 69117 Heidelberg, Germany

#22 of 81 hotels in Heidelberg

Guests' Choice

Review score

Based on 250 hotel reviews

8.5

Score breakdown

  • Cleanliness

    8.8

  • Comfort

    8.4

  • Location

    9.7

  • Facilities

    8.2

  • Staff

    9.4

  • Value for money

    8.3

  • Free WiFi

    8.5

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Showing 76 – 100

  • Reviewed: 1 May 2023

    10
    Linda C
    • Leisure trip
    • Family with young children
    • Comfort Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    There are no negatives with this place! All was wonderful. You are very much of your can stay in this establishment.

    We were right in the heart of the old town just a short walk to the old bridge. The hotel/restaurant is in a lovely old building dating back centuries. The rooms are very modern. The breakfast bar and dinner are amazing. The staff are courteous and accommodating This is the BEST place to stay.

    Stayed in April 2023

  • Reviewed: 28 April 2023

    10
    Picturesque, welcoming hotel in Old Town with outstanding staff and service!! Will return again!
    • Leisure trip
    • Family with young children
    • Standard Single Room
    • Stayed 2 nights

    The staff were incredibly helpful, responsive and simply wanted to make sure in every way, that we had a wonderful stay! We were literally in Old Town. The location was near everything we wanted to see and 1/2 block from the river. Our double swing out windows opened onto a cobblestone street with cherry trees in bloom. So romantic!

    Stayed in April 2023

  • Reviewed: 21 April 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Comfort Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Great staff. Great location. Great breakfast. Great restaurant.

    Stayed in April 2023

  • Reviewed: 11 April 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing to complain

    Perfect location for visiting the main attractions Good breakfast although a bit expensive

    Stayed in April 2023

  • Reviewed: 27 March 2023

    8.0
    Very good
    • Business trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Quaint, traditional German hotel in a fantastic location. we had a very quiet room, which we were grateful for.

    Stayed in March 2023

  • Reviewed: 26 March 2023

    10
    Fantastic stay in the heart of Heidelberg
    • Leisure trip
    • Family with young children
    • Comfort Twin Room
    • Stayed 2 nights

    The hotel is amazing - small, but so cozy and so nice with everything you need. Right in the city center. The restaurant is our favorite in Heidelberg - the atmosphere, the food, the wine list - everything is just perfect.

    Stayed in February 2023

  • Reviewed: 14 March 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothing. It was a wonderful stay.

    The staff were so friendly, helpful, and patient with us. They accommodated our every need.

    Stayed in March 2023

  • Reviewed: 7 March 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    The smell of the bathroom, it smelled kinda musty.

    The food was great and the atmosphere there. The room was comfortable as well. Great location.

    Stayed in March 2023

  • Reviewed: 18 February 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night

    Remember that this is a very old building, it is well looked after, the rooms are a good size but if you want high tech and modern facilities don't book here. From our point of view it was all we were looking for for our short stay.

    It is in the pedestrian centre of the Old Town, subsidised covered parking is close and once you are at the hotel it is perfectly located for sightseeing, shopping and eating and drinking. Friendly staff and a large but cosy restaurant with good food.

    Stayed in February 2023

  • Reviewed: 15 February 2023

    9.0
    Perfect for a small trip
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night

    Breakfast was short staffed but I know this is happening everywhere.

    Wonderful location, right next to the old bridge and church downtown. Resturants were right outside the front door and the interior was very cozy.

    Stayed in February 2023

  • Reviewed: 9 February 2023

    8.0
    Good traditional hotel in Old Town
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Pillows aged, soft and need replacing. Prefer good pillows to complentary items.

    Location perfect. Breakfast good, restaurant traditional and very good. Atmosphere traditionally German, unlike bland chain hotels. Fresh fruit available on landing. Complementary sweets, wine and water in room. Room perfectly clean and good bathroom.

    Stayed in February 2023

  • Reviewed: 31 January 2023

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night

    Everything was great

    Beautiful hotel in the center of the old city. A perfect point to stay for a weekend to see all attractions of this lovely city, Breakfast was great and diner at the hotel restaurant, was an enjoyment, food and wine were just perfect! Room was quite big, and bed comfortable. Heating was working properly during these cold winter days. Personel was very friendly and professionals.

    Stayed in January 2023

  • Reviewed: 29 January 2023

    8.0
    Great Location to visit Christmas Market
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Smallish room

    Good Old Town location that had its own restaurant

    Stayed in December 2022

  • Reviewed: 25 January 2023

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Standard Single Room
    • Stayed 1 night
    • Submitted via mobile

    centrally located, helpful staff

    Stayed in January 2023

  • Reviewed: 15 January 2023

    10
    Absolutely wonderful!!
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 1 night
    • Submitted via mobile

    There was nothing that we didn’t like.

    Amazing location and staff!! We loved everything about staying here from the friendly welcome, ability to store our luggage since we arrived early in the day, wonderful breakfast, and ease of walking to so many great restaurants and shops, the castle and the Christmas market. Great for families.

    Stayed in December 2022

  • Reviewed: 12 January 2023

    10
    Amazing old town hotel
    • Leisure trip
    • Couple
    • Comfort Double Room
    • Stayed 3 nights
    • Submitted via mobile

    cannot say anything here

    very cool old feel building in the old town. staff was amazing and so friendly. will stay there again when in Heidelberg again. breakfast was on the small side, and yet was excellent.

    Stayed in January 2023

  • Reviewed: 1 January 2023

    10
    Small, well-located hotel with plenty of charm
    • Leisure trip
    • Group
    • Triple Room
    • Stayed 1 night
    • Submitted via mobile

    This darling little hotel was located right in the old town and close to the Christmas market areas, yet it was very quiet at night. Breakfast was great, with a nice variety on the buffet; there was an elevator; WiFi worked well; and our room for 3 was spacious. We also ate dinner at the restaurant on the ground floor and all three of us thought our meal was delicious. Our train on departure day left several hours after checkout and we were able to leave our suitcases at the desk. If you are looking for the small check-in area, enter through the restaurant and it is past the dining area on the left. This, for me, would be a definite return-to spot for Heidelberg.

    Stayed in December 2022

  • Reviewed: 24 December 2022

    10
    Cosy German accommodation in the heart of the old town
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    The restaurant is absolutely beautiful and serves delicious food - we enjoyed the german breakfast options and such a cosy dinner! The staff were all super helpful and friendly and fluent in english. The room itself is comfortable and clean if a bit dated. Good shower pressure and very comfy beds. The location is amazing with the church at one end of the street and the old bridge at the other.

    Stayed in December 2022

  • Reviewed: 15 December 2022

    10
    If we return to Heidelberg we will definitely stay here again!!
    • Leisure trip
    • Couple
    • Junior Suite
    • Stayed 2 nights
    • Submitted via mobile

    Staff was very friendly and extremely helpful Location and view was amazing. Room was spacious, very comfortable. Bathroom set up was amazing with plenty of room and nice area to set up chargers for our phones and watches.

    Stayed in December 2022

  • Reviewed: 11 December 2022

    10
    a brilliant location in a wonderful town enhanced by lovely owner and staff
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 5 nights
    • Submitted via mobile

    Nothing

    central , excellent restaurant and lovely staff and owner

    Stayed in November 2022

  • Reviewed: 5 December 2022

    8.0
    very pleasant. lovely staff.
    • Leisure trip
    • Group
    • Comfort Double Room
    • Stayed 1 night
    • Submitted via mobile

    nothing

    very central to old town.

    Stayed in December 2022

  • Reviewed: 1 December 2022

    7.0
    handy central location and great staff. Just ask for a double room away from the noisy street
    • Leisure trip
    • Solo traveller
    • Standard Single Room
    • Stayed 7 nights
    • Submitted via mobile

    very small room and bathroom, uncomfortable bed, noisy

    great central location, awesome staff

    Stayed in December 2022

  • Reviewed: 23 November 2022

    10
    Exactly the charm we like when visiting Europe.
    • Leisure trip
    • Couple
    • Comfort Twin Room
    • Stayed 2 nights

    It was all perfect.

    This sweet hotel above a wonderful German restaurant was perfect for a visit to lovely Heidelberg. I enjoyed the geraniums outside my windows and the cobbled street outside the door. We were so close to all the charms of the old city. My husband needed the lift. We were greeted warmly and Dennis was very helpful when I wanted to walk to the castle.

    Stayed in November 2022

  • Reviewed: 14 November 2022

    10
    We would be delighted to stay again!
    • Leisure trip
    • Family with young children
    • Deluxe Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Everything was perfect.

    The location is exceptional, the room lovely, the restaurant is so practical, and the staff is excellent.

    Stayed in November 2022

  • Reviewed: 13 November 2022

    10
    A wonderful stay at a traditional and exceptionally welcoming hotel in an excellent location nesr the Neckar River and t
    • Leisure trip
    • Couple
    • Deluxe Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Nothing. Everything was wonderful.

    Everything. The welcoming staff, the location, the spacious room and bathroom with bath/shower, the breakfast and the restaurant that is a must try.

    Stayed in November 2022

Showing 76 – 100

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