Grusonstrasse 4 , Ostend, 60314 Frankfurt/Main, Germany
#33 of 240 hotels in Frankfurt/Main
Guests' ChoiceBased on 1355 hotel reviews
8.4Cleanliness
8.8
Comfort
8.7
Location
8.6
Facilities
8.6
Staff
8.9
Value for money
8.6
Free WiFi
8.6
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End of dialog contentReviewed: 8 May 2024
Trang
VietnamThe room is really small. The steel shower hose was broken
The location is near station. mattress is too soft for me. Good breakfast.
Stayed in May 2024
Reviewed: 7 May 2024
Hamza
JordanSize of rooms
Location , Breakfast
Stayed in May 2024
Reviewed: 7 May 2024
Peter
United KingdomKindly allowed very early checkin
Stayed in May 2024
Reviewed: 2 May 2024
Mini
AustraliaNothing
The room is super tidy and staff is very friendly and helpful. Breakfast is perfect! Thanks. We will come back again.
Stayed in April 2024
Reviewed: 2 May 2024
Olaseni
IrelandThe door to the bathroom was not repaired and the bathroom was not great.
The location of the hotel is good. Nearness to everything. Again there was from drink at the reception. That was fantastic.
Stayed in May 2024
Reviewed: 1 May 2024
Elisa
AustraliaNil
The location is good. The room is clean and the bed is comfortable. It has breakfast included in the booking.
Stayed in May 2024
Reviewed: 30 April 2024
Keiran
VietnamThere was no safe or fridge in the room, so couldn’t cool drinks or store food. Location was good once I got my head around the transport system. The late check-in at after 3:30PM was a challenge after arriving early in the morning from a long flight and just wanting a shower.
The room was very comfortable and the staff were very friendly.
Stayed in April 2024
Reviewed: 28 April 2024
Daryna
IrelandLocation, friendly International staff, cleanliness
Excellent location for touristic porpoises - next to underground station. Walking distance to the zoo and Main river
Stayed in March 2024
Reviewed: 22 April 2024
Anna
Germanyit’s a pity there is no room service
everything was great. breakfast was perfect
Stayed in April 2024
Reviewed: 12 April 2024
Carol
United KingdomLittle to no amenities in room - no fridge, no slippers, no toothbrush, no toothpaste
Able to let us check in early, great staff, good breakfast selection
Stayed in April 2024
Reviewed: 7 April 2024
Rachel
IrelandThere were not many facilities in the hotel outside of the room
The Ubahn was right next door which meant easy transport into the city at all times. We were also able to check in early. Breakfast was such a large selection
Stayed in April 2024
Reviewed: 4 April 2024
Simon
Germanymattresses were very hard , we couldn't sleep and even had bac pain
Location was good and surprisingly the rooms were good isolated against noise Breakfast was ok and the team was really friendly
Stayed in April 2024
Reviewed: 2 April 2024
Orcun
GermanyN/A
The hotel was overall quite new. The room was small, but well utilized. Bed and the pillows were very comfy. Breakfast was exceptionally good. Last but not the least, the staff were very helpful and conversational.
Stayed in March 2024
Reviewed: 2 April 2024
Ujjwal
Netherlandscar parking is too expenssive: 25 eur per day
breakfast, room and centrally located
Stayed in April 2024
Reviewed: 2 April 2024
I
GermanySmall room
Everything was great...
Stayed in April 2024
Reviewed: 31 March 2024
Dupe
Germanyeverything was good
everything was good
Stayed in March 2024
Reviewed: 30 March 2024
Diana
SpainMora options for breakfast: smoothies, more natural fruits, chocolate…
Vermú quick check in and check out
Stayed in March 2024
Reviewed: 28 March 2024
Rahul
GermanyLimited parking
Very clean
Stayed in March 2024
Reviewed: 27 March 2024
James
SwitzerlandRoom smelled like smoke, we were too tired though the first night to tell staff about it (not worth to switch a room when you just want to sleep). The next day we asked for an HDMI cable (ok, maybe an obscure request, but not really) to connect our Laptop (Netflix) to the TV, and the reply was "no, we can't provide you with a cable, of course our TV is broken, excuse us"- their TV is not broken lol, we bought our own HDMI cable the next day and it worked fine.
Room was nice, Lobby was nice. They let us store our luggage after checkout for a few hours. Staff on last day checkout were friendly. Breakfast good enough for the price. Also we can't blame them for the smoke, that was other guests, we aired out the room overnight and by day 2 it was ok.
Stayed in March 2024
Reviewed: 26 March 2024
Snader288
GermanyThe negative point was that the room was small for three persons and it was difficult to move around. Meanwhile, the third bed was not in a good condition.
The breakfast was good, the room facilities were almost good. The location of the hotel was in a good condition and the positive point is that I was able to use the free parking lot next to the hotel
Stayed in March 2024
Reviewed: 19 March 2024
Erik
Netherlandsmissed a bottle of water to make tea with.
the value for money, location, clean
Stayed in March 2024
Reviewed: 15 March 2024
Raed
CanadaOver all was good
Stayed in March 2024
Reviewed: 15 March 2024
Zakaria
UkraineGood
Stayed in March 2024
Reviewed: 15 March 2024
Nyarai
ZimbabweNothing
The wide spread at breakfast
Stayed in February 2024
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