Thea-Rasche-Straße 6, 60549 Frankfurt/Main, Germany
#50 of 241 hotels in Frankfurt/Main
Guests' ChoiceBased on 3054 hotel reviews
8.3Cleanliness
8.9
Comfort
8.8
Location
8.7
Facilities
8.6
Staff
8.7
Value for money
8.4
Free WiFi
8.9
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 11 May 2024
Mishra
IndiaQuite isolated
Nearness to train station
Stayed in April 2024
Reviewed: 11 May 2024
Robyn
AustraliaPillows were too soft and had trouble getting ordinary black tea. All fancy ones or Earl Grey
Staff were very helpfull. I think it was the manager who kindly changed our small room for a bigger room
Stayed in May 2024
Reviewed: 11 May 2024
Yogesh
IndiaBreakfast was good
Stayed in April 2024
Reviewed: 10 May 2024
Rk
United StatesI wish that breakfast and shuttle services were offered by 6AM - I could have availed of these important airport hotel services! Nevertheless, the hotel stay was worth if for a comfortable lay over.
I liked that a shuttle was available from the airport to the hotel. The staff at check-in (particularly Barbara) were welcoming, informative, respectful. I liked my quiet room, close to the elevator. I liked that there were choices of restaurants or cafes in the area. It was good to be able to walk around the area - quiet, safe, low traffic business zone.
Stayed in May 2024
Reviewed: 9 May 2024
Rosele
CanadaThe first room they gave us the toilette was dirty, so they gave us another room. The key card didn't work very well on the elevators. But the staffs helped us with that.
The breakfast is wonderful. I would stay there again for sure. It's a good location. Some restaurants around.
Stayed in May 2024
Reviewed: 4 May 2024
Yiu
CanadaNo supermarket around and once you go back to the hotel, you could not find any other places to walk around.
The mattress is good and breakfast tastes good too.
Stayed in May 2024
Reviewed: 4 May 2024
Rob
United KingdomConnecting bus to airport no longer complimentary
Excellent breakfast
Stayed in April 2024
Reviewed: 4 May 2024
Stanislav
CanadaNot too far from the airport, shuttle is available to terminal 1. Very good breakfast
Stayed in April 2024
Reviewed: 2 May 2024
Anita
United StatesShuttle to airport was misleading. We couldn’t locate the free shuttle at the airport so we took a taxi and the shuttle back to the airport was NOT free. So again we took a taxi. That was one of the main reasons we picked this hotel. Very disappointing.
Close to the airport
Stayed in May 2024
Reviewed: 2 May 2024
Kedar
IsraelThe room was small, shuttle to the hotel was complimentary but to the airport we needed to pay 6euro per person, with the price of the hotel it seems redundant.
The room was clean and have everything you need. Breakfast was very nice. close to the airport.
Stayed in April 2024
Reviewed: 2 May 2024
Paul
NetherlandsRoom was a bit cramped with the sofa bed folded out, but great for the rest.
Great location, clean rooms good service.
Stayed in April 2024
Reviewed: 2 May 2024
Karlo
GermanyVery small room for 3 people
Location
Stayed in April 2024
Reviewed: 2 May 2024
Harmanjit
GermanyThe staff was a bit rude and that was because there was only one person at a time to check-in. The stow room was okay. The bus stop was totally inconvenient because of the luggage we had. I would recommend a taxi instead. The shuttle bus kept complaining too because people just boarded without tickets and there was not much he could control.
The hotel was good. Basic amenities and good enough facilities
Stayed in April 2024
Reviewed: 2 May 2024
Mccarthy
AustraliaFriendly staff, clean rooms, great breakfast
Stayed in April 2024
Reviewed: 1 May 2024
Mats
GermanyWe only got one key card for three people and it seemed it the keycard, while electronic, was "permanently" programmed for the very room we got, rather than what is common in most modern hotel, that keycards are simply programmed anew on arrival and which thus allow for several cards to be easily issued for the same room. Another difficulty with the keycard was that when it had to be presented to the card reader in the lifts, it took a long time before the reader approved it and we could choose our floor.
The hotel was very good, located very close to the airport and with a friendly receptionist. Breakfast was reallt good and the beds really comfortable. Compared with other hotels of a similar standards, this one was clearly the best value (price) at the time I booked it.
Stayed in April 2024
Reviewed: 29 April 2024
Marie
MaltaThere was nothing wrong.
It is very conveniently situated for overnight stays.
Stayed in April 2024
Reviewed: 28 April 2024
Isabella
GermanyThe food was very bad. They just microwaved some chicken nuggets, they were really soggy. Not again
Very clean, friendly personal and very good location. The room I stayed in was very big and comfortable. I have come to this hotel for more than 3 times now. They also packed me a breakfast because I had to check out very early (in the early morning before breakfast was served). I was really surprised by that.
Stayed in April 2024
Reviewed: 28 April 2024
Ville
FinlandReception a bit understaffed -- a lot of waiting. Bartender was apparently having a bad day; downright rude to many customers.
Modern, clean.
Stayed in April 2024
Reviewed: 27 April 2024
Mary
GermanyLimited options in the restaurant-they offered pizza only on our last 2 stays, although it is good pizza we would prefer more options.
Close proximity to Frankfurt International Airport with on site parking. Clean, comfortable, quiet rooms. Airport shuttle also available if needed.
Stayed in April 2024
Reviewed: 26 April 2024
Paula
United StatesNothing.
Staff were very nice and helpful- great breakfast and the rooms are a little small but clean with comfortable beds. Its a perfect hotel before a flight.
Stayed in April 2024
Reviewed: 22 April 2024
Christina
GermanyClose proximity to the airport Free shuttle service from Terminal 1
Stayed in April 2024
Reviewed: 22 April 2024
Janice
PhilippinesEvening service at the cafe in the lobby was a bit slow.
The bed and pillows. Shower was great too. U don’t have to wait for the water to get warm enough.
Stayed in April 2024
Reviewed: 22 April 2024
Afsoun
ReunionThe shower water is not warm enough and during taking shower it changes form pleasant warm to almost cold. I did not enjoy it.
the breakfast was reasonable, not many choices for vegan people. Room was good and comfortable. Airport is very close. Hotel has Shuttle bus but the price for Taxi is between 6-10 Euro.
Stayed in April 2024
Reviewed: 20 April 2024
Steven
United StatesLocation to terminal 2
Stayed in March 2024
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content