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Reviews of Gästehaus Hansa Residence

Steilshooper Straße 301, 22309 Hamburg, Germany

#94 of 300 Holiday rentals in Hamburg

Guests' Choice

Review score

Based on 56 hotel reviews

8.3

Score breakdown

  • Cleanliness

    8.9

  • Comfort

    8.5

  • Location

    7.5

  • Facilities

    8.4

  • Staff

    8.5

  • Value for money

    8.6

  • Free WiFi

    8.6

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Showing 1 – 25

  • Reviewed: 28 January 2024

    8.0
    Very Pleasant Stay
    • Leisure trip
    • Couple
    • Double or Twin Room with Shower
    • Stayed 5 nights

    It was just a very nice place.

    The room was nice (roomy and comfortable) but the staff was exceptionally nice! They were friendly and very helpful. We were experiencing the train strike and did not know if we would leave on the day we had planned. The staff personally provided us with their contact information in case we ran into difficulties with our train departure. (Luckily we got out okay but their helpfulness sets a nice tune.) Bathroom was comfortable and water pressure and water temperature was very good. There is a bus stop (Bus 7) right in front of the hotel which brings one directly to the Hauptbahnhof in about 40 minutes. There are several stores in the area to buy supplies for breakfast or lunch. There is a small refrigerator in the room.

    Stayed in January 2024

  • Reviewed: 20 November 2023

    9.0
    We recommend this Residence
    • Leisure trip
    • Couple
    • Double or Twin Room with Shower
    • Stayed 2 nights

    There was nothing that we didn't like.

    The residence is located near the bus stop and there is a shop nearby. Check-in can be done without staff at any time of the day. The room was clean, spacious nicely furnished with comfortable bed and private clean bathroom. A kettle and hairdryer were in the room without having to ask for them. A very pleasant surprise was the low price for this accommodation. We were very satisfied and we can only recommend the accommodation.

    Stayed in November 2023

  • Reviewed: 4 September 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Double or Twin Room with Shower
    • Stayed 2 nights
    • Submitted via mobile

    Location

    Very clean

    Stayed in August 2023

  • Reviewed: 12 June 2023

    9.0
    Superb
    • Business trip
    • Solo traveller
    • Single Room with Shower
    • Stayed 1 night

    Everything was fine an handy.

    The accomodation was in a quite neighborhood, served with a frequent bus to the Subway or directly to the city center (Main railway station).

    Stayed in June 2023

  • Reviewed: 9 June 2023

    7.0
    except extra bed, it is fine.
    • Leisure trip
    • Family with young children
    • Double Room with Extra Bed
    • Stayed 2 nights
    • Submitted via mobile

    Extra bed was terrible. It was not just a bed, it was like an iron table. Even child can not sleep on it. It is like a stone ironing table.

    Silent and clean. there was a bus station in front of it and we have access to center in 25 minutes.

    Stayed in June 2023

  • Reviewed: 11 May 2023

    8.0
    Clean; comfortable; great value.
    • Leisure trip
    • Solo traveller
    • Double or Twin Room with Shower
    • Stayed 1 night

    The only problem that it was not close to the centre, tho public transport was great. There's a bus stop just outside the front door.

    Automatic check-in worked well (no staff); room was clean, comfortable; excellent value. Shutters and double-glazing made the room sound proof.

    Stayed in May 2023

  • Reviewed: 17 April 2023

    8.0
    For the price you can't ask for more. -I'll be back!
    • Business trip
    • Solo traveller
    • Single Room with Shower
    • Stayed 4 nights

    The heater could be warmer but it was ok for the time I went. Also location is not the best but neither the worst. I spent 15-20' to go to the "center" of the city. The walls are paper thin so it can get quite noisy. I could hear other guest, thankfully there were not many nor loud when I stayed . It's a pity they do not offer breakfast.

    I really liked the cleanliness of the place + the fridge they have in the rooms. Also the beds are confy. They have a lift which works perfectly well and the terrace is nice to have for a break. I prefer also the self-checkin + checkout instead of a reception so this was great for me. Plus: there are really nice restaurants and the penny at 2' walk from the apartment and the bus stop is just at the door. Also I felt safe around the area

    Stayed in April 2023

  • Reviewed: 21 November 2022

    7.0
    A nice place, but very minimalistic
    • Leisure trip
    • Couple
    • Double or Twin Room with Shower
    • Stayed 3 nights

    It is very far from the train station; about 20 minutes walking. Any noise from the hallway is also very loud. Although we had everything we needed, it was ONLY what was needed- it was a very minimalistic room.

    The room was very clean and had everything that was needed. It was very easy to check in as they sent me the info to open the door and the lock with our room keys well ahead of time.

    Stayed in November 2022

  • Reviewed: 12 November 2022

    7.0
    Good
    • Leisure trip
    • Couple
    • Double or Twin Room with Shower
    • Stayed 4 nights
    • Submitted via mobile

    the beds… there are two small beds joined together. a little bit uncomfortable if you are a couple.

    it was very clean,the bus station is just in front, you have some shops near you

    Stayed in November 2022

  • Reviewed: 2 October 2022

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Single Room with Shower
    • Stayed 3 nights
    • Submitted via mobile

    I think the floor can be cleaner but overall it was very good.

    Stayed in October 2022

  • Reviewed: 14 August 2022

    8.0
    Great, but can be better.
    • Leisure trip
    • Couple
    • Double or Twin Room with Shower
    • Stayed 4 nights
    • Submitted via mobile

    no fan inside the room , too hot in the summer . pretty loud outside , especially in the morning.

    easy to check in and out. good prices for what we got. the bus station is pretty helpful

    Stayed in August 2022

  • Reviewed: 13 August 2022

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Double or Twin Room with Shower
    • Stayed 2 nights
    • Submitted via mobile

    Cool and pleasant roof garden.

    Stayed in August 2022

  • Reviewed: 20 May 2022

    8.0
    Good place to stay in Hamburg.
    • Business trip
    • Group
    • Single Room with Shower
    • Stayed 3 nights
    • Submitted via mobile

    Location is a little far away, but a 10 minute bus ride takes you to the train station. Takes about 30-40 mins to get into Hamburg center. The floor in the room needs a brush and mop. Walking barefoot was like walking on the pavement outside.

    Nice room, good facilities, wifi was great. Great transport links and a 1 minute walk to three supermarkets

    Stayed in May 2022

  • Reviewed: 30 April 2024

    10
    Perfect stay
    • Leisure trip
    • Solo traveller
    • Double or Twin Room with Shower
    • Stayed 3 nights
    • Submitted via mobile

    Nothing. Everything was perfect for my trip to Hamburg.

    Good location, very clean and comfortable. Tea/coffee making facilities in the room and a fridge were a nice touch. Quiet area with a bus stop right outside and shops nearby. I really enjoyed my stay here

    Stayed in April 2024

  • Reviewed: 28 April 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Double or Twin Room with Shower
    • Stayed 2 nights
    • Submitted via mobile

    It was a bit far away from the centre of Hamburg but the Bus station was only a few feets away und you could get in like 20-30 minutes in Citycenter.

    Spotlessly clean, all the necessities were there. Also very quiet which I love

    Stayed in April 2024

  • Reviewed: 28 August 2023

    10
    Excellent value for money. Top quality.
    • Leisure trip
    • Couple
    • Double or Twin Room with Shower
    • Stayed 3 nights
    • Submitted via mobile

    Nothing.

    Everything. Very comfortable beds, spacious and clean, tea and coffee making facilities in the room, and a fridge, quiet area and well sound proofed rooms. Lovely terrace for all to enjoy.

    Stayed in August 2023

  • Reviewed: 20 August 2023

    6.0
    Good hotel
    • Leisure trip
    • Solo traveller
    • Single Room with Shower
    • Stayed 3 nights
    • Submitted via mobile

    Just I wish there was a kitchen and it was big enough for family

    Location cleaness

    Stayed in August 2023

  • Reviewed: 11 August 2023

    10
    Exceptional
    • Leisure trip
    • People with friends
    • Double or Twin Room with Shower
    • Stayed 3 nights
    • Submitted via mobile

    The house was clean, minimal and in a good position, near bus station. We spent nice time!

    Stayed in August 2023

  • Reviewed: 30 July 2023

    10
    Excellent stay
    • Leisure trip
    • Couple
    • Double or Twin Room with Shower
    • Stayed 4 nights
    • Submitted via mobile

    Nothing. It was a great stay.

    Spotlessly clean. Location handy for us as is close to family, didn't need to use it but bus stop is tight outside. Tea and coffee topped up daily. Comfortable bed. Basic room but what more is needed when you are out all day, lovely knowing you have a clean, quiet room to return to.

    Stayed in July 2023

  • Reviewed: 13 June 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Double or Twin Room with Shower
    • Stayed 2 nights
    • Submitted via mobile

    nothing

    super clean and comfortable

    Stayed in June 2023

  • Reviewed: 22 May 2023

    10
    VERY FANTASTIC .
    • Leisure trip
    • Solo traveller
    • Double or Twin Room with Shower
    • Stayed 2 nights

    NOTHING

    VERY GOOD STAFF AND LOCATION .

    Stayed in May 2023

  • Reviewed: 11 October 2022

    1.0
    Absolute Horror Erfahrung. Inhaberin hat uns beschimpft.
    • Leisure trip
    • Couple
    • Double or Twin Room with Shower
    • Stayed 4 nights

    The residence is at a very loud area, we couldn't sleep for 3 nights due to the noise. The bedsheets were visibly dirty and had a lot of hairs. The shower had no curtain so there was no way to contain the water flowing out... and yet, when we were leaving the owner of the hotel complained about the bathroom and literally called us 'pigs'. I have never been treated so poorly in any hotel or place. If I could, I would make a public complaint.

    Nothing.

    Stayed in October 2022

  • Reviewed: 5 July 2022

    10
    Clean, comfortable and cozy
    • Business trip
    • Family with young children
    • Single Room with Shower
    • Stayed 3 nights
    • Submitted via mobile

    The place is clean and rooms are very comfortable. Not close to the center, but easy to reach with bus or train. Excellent service. They have accommodated all our necessities

    Stayed in June 2022

  • Reviewed: 19 June 2022

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Double or Twin Room with Shower
    • Stayed 2 nights
    • Submitted via mobile

    The bus stop was very close to the residence. The room was spotless and there was a lovely terrace.

    Stayed in June 2022

Showing 1 – 25

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