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Reviews of Hotel Hanseport Hamburg This is the official star rating given to the property by an independent third party - the Hotelstars Union. The property is compared to the industry standard and scored based on price, facilities and services offered. Use the star rating to help choose your stay!

Erichstr. 18, St. Pauli, 20359 Hamburg, Germany

#124 of 367 hotels in Hamburg

Guests' Choice

Review score

Based on 91 hotel reviews

8.1

Score breakdown

  • Cleanliness

    8.2

  • Comfort

    7.9

  • Location

    8.9

  • Facilities

    7.8

  • Staff

    9.1

  • Value for money

    8.3

  • Free WiFi

    8.1

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Showing 1 – 25

  • Reviewed: 21 May 2024

    7.0
    Good
    • Business trip
    • Solo traveller
    • Superior Class
    • Stayed 3 nights

    Location is a bit shady being next to Reeperbahn, but it's nothing dangerous, rather that the area is quite dirty.

    Very good breakfast, not your typical bread roll and piece of cheese, but lots of options.

    Stayed in May 2024

  • Reviewed: 11 May 2024

    9.0
    Comfortable and well managed. A great choice
    • Leisure trip
    • Solo traveller
    • Standard Single Room
    • Stayed 3 nights
    • Submitted via mobile

    Well, the location was a challenge, in the lively, and sleazy, St Pauli district, but it was also close to the Elbe, the U Bahn, and the city.

    Very comfortable spacious room, and quiet too,much appreciated given the location. Kettle and tea was a plus. Breakfast was very good. Overall a great choice.

    Stayed in May 2024

  • Reviewed: 9 February 2024

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Standard Single Room
    • Stayed 4 nights
    • Submitted via mobile

    TV remote was out of order. I could not switch on TV . Tea cup was dirty hence I failed to drink tea.

    Location. Reception team. Breakfast. Bottle of mineral water daily in the room.

    Stayed in February 2024

  • Reviewed: 23 January 2024

    8.0
    Good
    • Leisure trip
    • Group
    • Standard Double Room
    • Stayed 2 nights

    More attention should be given to cleaning. The first day, the towels were taken from our friends room, but not replaced.

    We stayed at this hotel for two nights in January. The breakfast was great, a lot of options and available for a long period of time (from 7 to 11 in the morning). The room was ok during our stay, quiet, but I don't think it was cleaned before our arrival - the floor definitely wasn't. The hotel is situated in the city center.

    Stayed in January 2024

  • Reviewed: 19 October 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Superior Class
    • Stayed 3 nights
    • Submitted via mobile

    Location was on the edge of the seedy part of town. Room smelt like it had smokers some time ago.

    Breakfast was generous with lots of options. Room size was good.

    Stayed in October 2023

  • Reviewed: 10 October 2023

    8.0
    perfect
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    All

    Stayed in July 2023

  • Reviewed: 11 September 2023

    7.0
    Overall a good stay.
    • Leisure trip
    • Family with young children
    • Superior Class
    • Stayed 1 night
    • Submitted via mobile

    Just the neighbourhood it was in, noisy at night so couldn’t get any sleep.

    Nice selection of what you could have for breakfast, enjoyable.

    Stayed in September 2023

  • Reviewed: 22 August 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night

    Good breakfast.

    Stayed in June 2023

  • Reviewed: 28 April 2023

    7.0
    Ok place to stay for 1 night.
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 1 night
    • Submitted via mobile

    The rooms are very basic, a bit old fashion. Very soft beds. The neighborhood is very entertaining area, not necessary good for family with kids. We also couldn’t use the parking.

    very friendly stuff and a great breakfast. We also got a bigger room then booked.

    Stayed in April 2023

  • Reviewed: 23 April 2023

    8.0
    Comfortable.
    • Leisure trip
    • Solo traveller
    • Standard Single Room
    • Stayed 3 nights

    No fridge in the room. When hiring a hotel room, I do note leave my room key with front desk staff when going out. I would have no problem paying a key deposit.

    The room was nice. Breakfast was great.

    Stayed in April 2023

  • Reviewed: 1 March 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 3 nights
    • Submitted via mobile

    This hotel was in a good location, a short walk to Reeperbahn Sbahn station. The area is full of young girls working the streets at night who all come after you "offering their services" which is a bit off-putting but otherwise it was ok. Plenty of bars around and some nice little restaurants. The staff were all very friendly and polite, especially the ladies at breakfast who are very attentive. The breakfast was very good. Nice selection, something for everyone to start the day. The price was good for a city center hotel - We stayed three nights from Sunday to Wednesday so maybe more expensive for weekend nights. The room was very clean and also very quiet considering the area it is located in.

    Stayed in March 2023

  • Reviewed: 17 February 2023

    8.0
    Very good
    • Business trip
    • Solo traveller
    • Standard Single Room
    • Stayed 1 night
    • Submitted via mobile

    Parksituation

    Location

    Stayed in February 2023

  • Reviewed: 13 November 2022

    7.0
    Good
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Not the cleanest area, old indoors

    Ok for a one night stay, good breakfast, good size of the room

    Stayed in November 2022

  • Reviewed: 22 October 2022

    8.0
    Close to everything in Hamburg and nice breakfast
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night

    The area/street was a bit dodgy, wouldn´t walk there on my own. The parking cellar was also rather dark and the car was parked on a moveable surface.

    Really nice breakfast. The staff at reception was friendly, serviceminded and helpful. Nice room with bathtub and comfortable bed. Nice to be able to have a cup of coffee at the room. Quiet location (on a monday, don´t know about weekends).

    Stayed in October 2022

  • Reviewed: 15 October 2022

    7.0
    Good
    • Leisure trip
    • Couple
    • Superior Class
    • Stayed 1 night
    • Submitted via mobile

    Little noisy at night in the summer when having windows open. No A/C so opening windows were a must at 30 degrees Celsius

    Great property.

    Stayed in August 2022

  • Reviewed: 6 October 2022

    8.0
    Everything was fine except the internet connection.
    • Business trip
    • Family with young children
    • Superior Class
    • Stayed 3 nights

    Definitely, the only shortcoming of the hotel is WIFI. It was only in the lobby and the internet connection was cut off as soon as I left the lobby. Being without internet in our room was a bit annoying. And there were no slippers to walk the room.

    The breakfast is simply great. The staff was helpful and friendly. The beds were very comfortable. The cleaning staff was doing a good job. The employees helped me with the roads, described every place and showed me the way. :) Thank you so much again.

    Stayed in September 2022

  • Reviewed: 18 September 2022

    8.0
    Nice place
    • Leisure trip
    • Solo traveller
    • Standard Single Room
    • Stayed 1 night
    • Submitted via mobile

    Bathroom not very clean

    Nice staff. Spacious room, comfortable bed. Good breakfast

    Stayed in September 2022

  • Reviewed: 12 September 2022

    8.0
    Clean, convenient, friendly. We enjoyed!!!
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 1 night
    • Submitted via mobile

    Parking was tough. They have an underground parking area but it had run out of spaces for us. First in best dressed. Finding parking nearby was a tad challenging.

    Great location for seeing the interesting sights and culture of St Pauli. Lovely breakfast, terrific and caring staff. As good as you can get for families for the price in that particular part of town. We'd stay there again. Thanks Hotel Hanseport! :)

    Stayed in July 2022

  • Reviewed: 9 September 2022

    7.0
    Good
    • Business trip
    • Couple
    • Triple Room
    • Stayed 4 nights
    • Submitted via mobile

    Four days, no internet. Cable TV with only German channels with poor quality.

    Perfect location. Comfortable mattresses.

    Stayed in September 2022

  • Reviewed: 22 August 2022

    9.0
    Perfect spot for a short weekend getaway!
    • Business trip
    • Couple
    • Superior Class
    • Stayed 1 night

    It is the middle of summer, so its very warm. and therefore too noisy to sleep with the windows open. This is not a complaint, it is to be expected but it was very warm.

    Location was excellent, Exactly where we wanted/needed to be for this visit. Close to all the Reeperbahn spots we know and love.

    Stayed in August 2022

  • Reviewed: 21 August 2022

    8.0
    Very clean and good position for going on feet
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 1 night
    • Submitted via mobile

    The location is ok, but there was music till 5 am (it was Friday) and strange people in the streets nearby

    The staff was very kind and the hotel clean

    Stayed in August 2022

  • Reviewed: 6 July 2022

    8.0
    Very good
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Narrow parking

    Location

    Stayed in July 2022

  • Reviewed: 21 May 2022

    7.0
    Good
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Very small room

    Good location

    Stayed in April 2022

  • Reviewed: 9 December 2021

    7.0
    Average hotel
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Very uncomfortable double bed - large gap between two mattresses. The glass wall in the bathroom is too small. Poor breakfast. Very poor soundproofing.

    Friendly staff.

    Stayed in December 2021

Showing 1 – 25

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