Otterbacher Str. 11, 67659 Kaiserslautern, Germany
#18 of 21 hotels in Kaiserslautern
Guests' ChoiceBased on 24 hotel reviews
7.6Cleanliness
8.3
Comfort
7.9
Location
7.9
Facilities
7.7
Staff
8.5
Value for money
7.8
Free WiFi
8.0
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Showing 1 – 24
Reviewed: 26 May 2023
Sebastião
Brazilshort period for breakfast 7:00 to 8:00
good cleanning quick check out
Stayed in May 2023
Reviewed: 26 April 2023
Patrick
United StatesI have no complaints about this hotel.
Very good. The food was fine . The lady who prepares the food and also serves it is very considerate and organized.
Stayed in March 2023
Reviewed: 20 February 2023
Kimberly
United Statesfresh cooked breakfast
Stayed in February 2023
Reviewed: 25 September 2022
G
NetherlandsRestaurant is closed due to lack of personell without any announcement on website or booking.com
Friendly staff
Stayed in September 2022
Reviewed: 10 September 2021
Craciun
RomaniaAbout cleaning the room.
Position, and stuff
Stayed in September 2021
Reviewed: 24 April 2024
Dmitrii
Switzerland1) The rooms were in very bad condition (see photos): - The sink was broken; - The light in the bathroom did not turn off; - Only 1.1 of 3 radiators worked; - There was only one power outlet behind the desk; - The Internet connection was sometimes barely reachable. 2) The breakfast was poor and the coffee machine did not work. 3) There was no complimentary water in the room. 4) The receptionist did not speak English, she barely got distracted from talking on the phone (obviously not with a customer), told me that she would not be able to provide holistic help with ordering a taxi the next day, and came back to talking on the phone. 5) Even though the place positions itself as a "restaurant and hotel" the restaurant did not work - there was nobody at dinner time, so if you stay here, you would have to use a kebab option in 6 minutes by walking.
There was hot water in the shower. At least. The place was quiet. There was an open parking area. The rest was very negative.
Stayed in April 2024
Reviewed: 15 April 2024
Stefan
BelgiumStaff spoke little or no English, we needed translation app. Upon entering the room visible spider web. The chair at the desk was defective. There was no water in the room and the vending machine did not work for the first few days. The restaurant was closed because there was not enough staff. The dirty drinking glasses were not replaced the whole week
Good beds and location
Stayed in April 2024
Reviewed: 12 February 2024
Becauseiamcertain
GermanyThe heat in my rom didn't work very well. The main door kept being left open.
Check in was easy. I was on the first floor. Room was clean, with plenty of extension cords. I wasn't expecting to have a fridge. Check out, just put the keys in the mailbox on the counter.
Stayed in February 2024
Reviewed: 10 December 2023
Ryan
United StatesWiFi didn’t work for the first few days that I was staying there. My refrigerator was set to the lowest setting… didn’t notice until all my food had already spoiled.
Stayed in December 2023
Reviewed: 1 August 2021
Stephanie
GermanyCOVID has been hard on the hospitality industry, so I hesitate to leave a review but there were some things that could be better without requiring undue expense by the hotel. While check-in process was relatively smooth, I wish she had told us that there would not be breakfast (included in room rate). The first morning we futilely searched for where breakfast was being served. Restaurant as dark and other doors locked. In the hotel room the information card clearly outlined the times for breakfast—no mention that breakfast had been suspended. We then traveled to Otterbach to buy our breakfast at the Barbarossa Bäckerei- great service there. Also in the bathroom the lighting was very dingy as they only had two light bulbs that worked. Made getting ready a little depressing as the shadows and low light made it hard to put in contacts let alone apply any makeup. The sheets were clean but 100% poly/microfiber which holds the heat & is rather uncomfortable in July weather. Lastly, if you want to minimize smelling cigarette smoke (late into the evening), ask for a room away from the restaurant terrace and balconies. I know cigarette smoke is hard to avoid but our balcony (room 11) was right of the restaurant terrace and sadly those smoking we right below our window and doors. In summary, our stay was just ok. The hotel bathroom needs the most attention to make it more appropriate for older guests or anyone who might struggle with two steps getting in and out of the tub/shower.
Our check-in process was smooth. Easy parking
Stayed in August 2021
Reviewed: 2 May 2024
Richard
FranceThere are no comments available for this review
Stayed in May 2024
Reviewed: 10 April 2024
Albina
KosovoThere are no comments available for this review
Stayed in April 2024
Reviewed: 10 April 2024
Edmond
KosovoThere are no comments available for this review
Stayed in April 2024
Reviewed: 19 February 2024
John
United StatesThere are no comments available for this review
Stayed in February 2024
Reviewed: 17 October 2023
Sean
GermanyThere are no comments available for this review
Stayed in September 2023
Reviewed: 2 October 2023
John
United StatesThere are no comments available for this review
Stayed in September 2023
Reviewed: 1 May 2023
Eanes
United StatesThere are no comments available for this review
Stayed in May 2023
Reviewed: 17 February 2024
Kelsey
GermanyThere are no comments available for this review
Stayed in January 2024
Reviewed: 6 November 2023
Brower
BelgiumThere are no comments available for this review
Stayed in November 2023
Reviewed: 16 October 2023
Vincent
GermanyThere are no comments available for this review
Stayed in October 2023
Reviewed: 7 August 2023
Nicardo
United StatesThere are no comments available for this review
Stayed in May 2023
Reviewed: 2 June 2023
Matthew
United StatesThere are no comments available for this review
Stayed in May 2023
Reviewed: 7 May 2022
Anonymous
GermanyThere are no comments available for this review
Stayed in May 2022
Showing 1 – 24
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