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Reviews of Hotel Heiligenstein This is the official star rating given to the property by an independent third party - the Hotelstars Union. The property is compared to the industry standard and scored based on price, facilities and services offered. Use the star rating to help choose your stay!

Heiligensteinstr. 19a, 76534 Baden-Baden, Germany

#8 of 51 hotels in Baden-Baden

Guests' Choice

Review score

Based on 150 hotel reviews

9.0

Score breakdown

  • Cleanliness

    9.5

  • Comfort

    9.4

  • Location

    8.8

  • Facilities

    9.1

  • Staff

    9.4

  • Value for money

    8.8

  • Free WiFi

    8.9

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Showing 1 – 25

  • Reviewed: 14 April 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Double Room with Terrace
    • Stayed 1 night
    • Submitted via mobile

    Very clean, rooms are spacious and overall facility is nice

    Stayed in April 2024

  • Reviewed: 2 April 2024

    9.0
    Comfortable short holiday in a lovely location
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 5 nights

    No complaints

    Very friendly staff Excellent breakfast Great sauna & steam cabin downstairs, we used it every day! Good quality restaurant (although expensive) with good selection of local open wines The location of the hotel is a good starting point for well-marked hikes in the vineyards and woods

    Stayed in March 2024

  • Reviewed: 28 March 2024

    10
    Exceptional
    • Business trip
    • Solo traveller
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Maybe not a very big minus but when you arrive late to the hotel, there is not enough space for parking.

    Bed was comfortable, nice room with a view on the wineyard. Access to the gym. Tasty breakfast as well.

    Stayed in February 2024

  • Reviewed: 25 March 2024

    10
    Exceptional food and very friendly helpful staff
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 1 night

    Great location with easy parking directly outside of the hotel Very comfortable rooms with an ensuite bath and a balcony with views over the vineyards with lovely walks nearby the staff were so helpful and friendly we had dinner which was exceptional with great service, the staff were so friendly and spoke English so we felt very comfortable in our choices, it is necessary to book as it was very busy We had a very good early breakfast with a lot of choice Would recommend and return if we are in the area again

    Stayed in March 2024

  • Reviewed: 4 January 2024

    9.0
    Relaxing quiet location with happy helpful staff.
    • Leisure trip
    • Couple
    • Theme Room Weineslust
    • Stayed 2 nights
    • Submitted via mobile

    Warm and welcoming.

    Stayed in December 2023

  • Reviewed: 26 December 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Everything was perfect, we came by car, there was a parking in front of the hotel and the centre of Baden Baden was only 6 km away. The hotel offers great facilities, perfectly clean, comfortable and spacious rooms , breakfast was delicious and in abundance. The spa within the hotel is perfect for some private, relaxing time , also immaculate hygiene. We went there a few days before Christmas, it was beautifully decorated, Baden Baden is worth a visit and the hotel a must stay i :-), we will be back for sure. P.S. Staff was exceptionally kind:-)

    Stayed in December 2023

  • Reviewed: 16 December 2023

    10
    An accommodating stay with kind staff eager to improve your experience.
    • Leisure trip
    • Couple
    • Theme Room Weineslust
    • Stayed 1 night
    • Submitted via mobile

    Parking was a bit tricky. Being American meant was couldn’t quite figure out street signage and blacktop painting in the dark when we arrived. All was well and we found a space within a few minutes on the quiet street. We did elect to stay in a theme room to shake things up, and the wine bottle fixture needed a bit of dusting.

    The staff was incredibly friendly and accommodating. We had a rough travel day and they were all too happy to help us with a reservation in the restaurant and help us both relax. Dinner was delicious and the Peafowl was especially flavorful. The selection presented many local options for different tastes. I only wish we had the energy to stay up for dessert! The bathtub- top notch. While we spent only one night on the property, we fully enjoyed our room and the breakfast the following morning. The chef managing breakfast was very attentive and spoke English with great humor. This hotel is a must stay for the staff and quality of care. I hope very much to return.

    Stayed in November 2023

  • Reviewed: 17 October 2023

    8.0
    Very good
    • Business trip
    • Solo traveller
    • Theme Room Mauerberg
    • Stayed 2 nights

    nice breakfast. good food in general. very nice rooms

    Stayed in September 2023

  • Reviewed: 3 October 2023

    10
    Waiting for the next time
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 3 nights
    • Submitted via mobile

    The best place ever

    Stayed in October 2023

  • Reviewed: 25 September 2023

    10
    Excellent services, room infrastructure, facilities and food
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    No comments

    Cleanliness, Friendly staffs, amazing wines and food!

    Stayed in September 2023

  • Reviewed: 5 September 2023

    9.0
    As usual a nice relaxing overnight en route.
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 1 night
    • Submitted via mobile

    This time our lights flickered so we couldn’t use them and didn’t like that there was a dog in the room next door which barked.

    We chose it because we’ve been before. Good location, nice rooms, great restaurant

    Stayed in September 2023

  • Reviewed: 31 August 2023

    9.0
    Amazing stay!
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Everything was amazing

    Amazing little place in a tiny village near the Baden Baden region. Particularly liked the terrace on the 2nd floor where you could sit and relax, the garden / patio area in the ground floor, the sauna room. The food in the restaurant was simply delicious both at breakfast and lunch

    Stayed in August 2023

  • Reviewed: 26 August 2023

    10
    Excellent from check in to check out. Wonderful hotel and excellent value for money.
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing out stay was perfect.

    Beautiful hotel with all amenities available. No issue parking , very comfortable rooms with balcony. The restaurant was excellent on the evening of our stay and breakfast the next morning was very good. We prefer to stay slightly out of the main baden Baden area and this was great at only a few km. Lovely hotel all round.

    Stayed in August 2023

  • Reviewed: 14 August 2023

    10
    Wonderful experience, a thorough value for money.
    • Leisure trip
    • Family with young children
    • Theme Room Capaia
    • Stayed 3 nights

    we had wonderful experience.

    Stayed in August 2023

  • Reviewed: 24 July 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 2 nights

    Located amidst the Vineyards, this property is a dream for Wine Connoisseur. The room theme was setup also to remind everyone about its location. The food was great and they made special arrangements on my request to celebrate my partners B'day. I would definitely come back to Black Forest just to stay at this property.

    Stayed in June 2023

  • Reviewed: 20 July 2023

    10
    Peter
    • Leisure trip
    • Couple
    • Theme Room Château M.
    • Stayed 2 nights
    • Submitted via mobile

    Nothing to write here!!!

    Excellent sauna area . Good air-conditioning outside was 30 ° The room was comfortable.

    Stayed in July 2023

  • Reviewed: 8 July 2023

    10
    A very pleasant overnight stay highly recommended
    • Leisure trip
    • Couple
    • Theme Room Capaia
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Excellent room. Very comfortable with mini bar. Kind an attentive service from all we encountered. Excellent restaurant and food. Would definitely return.

    Stayed in July 2023

  • Reviewed: 6 July 2023

    10
    Awesome
    • Leisure trip
    • Couple
    • Theme Room Capaia
    • Stayed 3 nights
    • Submitted via mobile

    Amazing hotel and the staff can’t do enough to make you welcome

    Stayed in July 2023

  • Reviewed: 2 July 2023

    9.0
    Brilliant stay. Well done
    • Leisure trip
    • Couple
    • Double Room with Terrace
    • Stayed 1 night
    • Submitted via mobile

    A little closer to town would have been nice but it wasn't a problem.

    Lovely room, great staff, well trained and really helpful. Restaurant and meal were excellent. Waitress staff were superb, we had a lot of fun.

    Stayed in June 2023

  • Reviewed: 28 June 2023

    10
    Beautiful high quality hotel with great staff
    • Leisure trip
    • Solo traveller
    • Superior Double Room
    • Stayed 1 night

    Nothing

    Everything was high quality from the staff, to my room, to the meals. A really pleasant, if too short, stay

    Stayed in June 2023

  • Reviewed: 25 June 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Suite with Terrace
    • Stayed 1 night
    • Submitted via mobile

    Everything

    Stayed in June 2023

  • Reviewed: 19 June 2023

    10
    I enjoyed how quiet, beautiful and clean everything was.
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 3 nights
    • Submitted via mobile

    It’s so beautiful and everything is very tasteful, fresh and clean. I loved being here it was very restful.

    Stayed in June 2023

  • Reviewed: 10 June 2023

    10
    Relaxing g stay
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Rooms are very comfortable, stayed for 2 nights had to move to a different room for second night as booked at last moment. Had a meal first night, amazing they get very busy so try & book when booking your room.

    Stayed in June 2023

  • Reviewed: 2 May 2023

    10
    Exceptional
    • Business trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night

    well thought out room design, excellent provided care products, quiet, comfortable bed, nice view from the balcony

    Stayed in April 2023

Showing 1 – 25

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