Skip to main content
  1. Hotel reviews homepage
  2. Germany hotel reviews
  3. North Rhine-Westphalia hotel reviews
  4. Cologne hotel reviews
  5. Reviews of Hostel Heinzelmännchen

Reviews of Hostel Heinzelmännchen

Hohe Pforte 5-7, Altstadt-Süd, 50676 Cologne, Germany

#217 of 238 hotels in Cologne

Guests' Choice

Review score

Based on 210 hotel reviews

6.6

Score breakdown

  • Cleanliness

    7.4

  • Comfort

    6.7

  • Location

    8.7

  • Facilities

    6.2

  • Staff

    6.9

  • Value for money

    7.1

  • Free WiFi

    6.7

100% verified reviews

Real guests. Real stays. Real opinions.

Read more- opens a dialog box
Write a review

Showing 76 – 100

  • Reviewed: 7 July 2023

    3.0
    62 stairs up, unstaffed &ROAD DUG UP&not reachable by car
    • Leisure trip
    • People with friends
    • Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    NOISY ROADWORK STARTS before 7:26am! 4 flights of stairs =62 stairs and no lift! There are floors higher than us too! NO HOT WATER 3 days and NO NEWS WHEN would be REPAIRED& no REFUND given yet!& NOT regularly staffed so if YOUR ENTRY code never sent by email then good luck! We wasted 2 hours of precious vacation afternoon trying to get in and paid $9 waiting to reach someone and only spoke German until I got booking.com involved to help. Also the booking site switched my date to a day forward. System glitching as it showed more rooms still open sane day when I tried to book a second room it ALSO switched my date a day forward! Street is totally DUG UP and not reachable by car, parking $24 is by reservation on an app& also SUPER HARD to get to, I never did even though I tried with google maps and more 3x so we found parking a mile away and walked ALOT

    Nearby bakery and sushi(avoid the ramen farther down the block though, it was worst ramen of my life)COLD SHOWERS & they knew heater was broken already 5 days ago SHOULD NOT HAVE BEEN ON BOOKING Availability at all!

    Stayed in June 2023

  • Reviewed: 3 July 2023

    2.0
    great location. very clean. no hot water.
    • Leisure trip
    • Solo traveller
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    no hot water and I didn’t know until i purchased or I wouldn’t have stayed there

    close to everything

    Stayed in July 2023

  • Reviewed: 27 June 2023

    1.0
    Very poor
    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    1.No hot water to take a shower 2.Sink has blockage 3.The pillow is very uncomfortable 4.Not A/C or any fan which is very needed in this season and if you open the window then looks like you sleep middle of the highway ( autobahn ) and workers and drunk people shouting till 3 am etc ... 5.No lift ( elevator ) 4th floor taking the stairs is not very good for your knees ! 6. Etcetera!

    Good access to center.

    Stayed in June 2023

  • Reviewed: 19 June 2023

    4.0
    Disappointing
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    The room has no air conditioning or fans, and we were miserable in the heat. Probably a much better choice for cooler weather.

    The location was good and we appreciated the lady minute booking.

    Stayed in June 2023

  • Reviewed: 8 June 2023

    1.0
    just don’t stay
    • Business trip
    • Solo traveller
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Didn’t feel safe, rooms were awful, not very clean, no facilities, dreadfully outdated, and it genuinely felt like a prison

    nothing

    Stayed in May 2023

  • Reviewed: 28 May 2023

    5.0
    ok
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 2 nights
    • Submitted via mobile

    it was very noisy in the morning from 7am construction work and worker’s shouting

    location

    Stayed in May 2023

  • Reviewed: 11 May 2023

    3.0
    terrible
    • Leisure trip
    • People with friends
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    everything smelled old, they tried to make the smell better with toilet air freshener but it didn’t work (made the smell even worse). the bathroom door just fell out as soon as we opened it and the bathroom was really gross, bad cleaning full with mold in the shower. €160 for 1 night is totally not worth this experience, would rather spend the night at the train station for free.

    the location was good

    Stayed in May 2023

  • Reviewed: 18 April 2023

    10
    Nice place to stay for one night in the city
    • Business trip
    • Solo traveller
    • Single Room with Shared Toilet
    • Stayed 1 night

    Nice place to stay for one night in the city.

    Stayed in April 2023

  • Reviewed: 9 April 2023

    4.0
    Disappointing
    • Business trip
    • Solo traveller
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    The wifi didn't work well, the room was kind of dirty, and it is relatively expensive

    The location was great

    Stayed in March 2023

  • Reviewed: 22 March 2023

    9.0
    A special thanks to Mrs.,Ute Schmahl for her very kind approach and help at my arrival.
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 4 nights

    The lack of a small refrigerator in the room is the ONLY minus ..

    Location +cleanliness + value for money were excellent..

    Stayed in February 2023

  • Reviewed: 21 March 2023

    4.0
    Disappointing
    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 1 night

    A very basic accommodation with very small rooms, noisy neighbours.

    Stayed in March 2023

  • Reviewed: 2 March 2023

    9.0
    Great stay in Great location
    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 1 night

    Great location -nearly city center

    Stayed in February 2023

  • Reviewed: 17 February 2023

    9.0
    amazingly convenient!
    • Leisure trip
    • People with friends
    • Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    n/a

    clean and spacious in a good location

    Stayed in February 2023

  • Reviewed: 9 February 2023

    10
    A clean and practical place to sleep near the city center
    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    It's basic, but you get what you pay for. Good price for simple, clean by the city centre.

    My brother and I wanted a basic room near the centre for a weekend trip, just a place to sleep and drop off our suitcases. It's practical, clean, comfortable and suited our needs. For the price, it was exactly what we were looking for.

    Stayed in February 2023

  • Reviewed: 14 December 2022

    3.0
    never ever
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    A MOUSE came out of the toilet. what more can i say? I've never experienced anything like this in my life. I have no comments other than location. The room is already not very clean and everything is very old. there is no elevator. There is no lobby.

    Nothing maybe location

    Stayed in December 2022

  • Reviewed: 25 November 2022

    2.0
    Very poor
    • Leisure trip
    • Solo traveller
    • Twin Room
    • Stayed 1 night

    The bed wasn't clean and when i came back in the room and opened the light, saw a big spider climbing the wall next to the bed (i had closed windows a few hours ago). Managed to kill it but couldn't sleep after that. I will not stay in this place again, that's for sure.

    Location was good, the check in worked without problems although i arrived in a late time.

    Stayed in November 2022

  • Reviewed: 16 November 2022

    9.0
    a convenient hostel for short-term travelling
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 2 nights
    • Submitted via mobile

    the room is a bit small, and the sound-proofing of the partitional walls between rooms and hallway wasn't really good.

    They provide single rooms for travellers, which are clean and comfortable. The receptor who helped me save problems related to my stuff was kind and patient.

    Stayed in November 2022

  • Reviewed: 2 November 2022

    4.0
    Felt underwhelming. Photos did not belie the matchbox of a room. Didnt engage with a human. Sterile
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 1 night

    Room was a matchbox. Toilet paper was finished with no new role. Shower nozzle intentionally sprayed out to wet the bathroom. Room was sterile with nothing but a bed and empty closet.

    Location. Easy self-checkin

    Stayed in November 2022

  • Reviewed: 20 October 2022

    10
    The best location
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 2 nights

    No reception meant no luggage storage after check-out.

    Location is fantastic. At the end of a central street (one minute away are the shops, people, etc.)

    Stayed in October 2022

  • Reviewed: 6 October 2022

    9.0
    The best budget accommodation we’ve stayed in for years. Perfect for our needs.
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 5 nights

    A kettle would have been appreciated.

    The location was brilliant. A 15 minute walk to the station and cathedral along a pedestrianised street. Plenty of breakfast options locally, and great Asian and Italian restaurants close by. The room was large and clean, with a powerful shower. Very comfortable beds and duvets. Effective double glazing stopped most outside noise.

    Stayed in October 2022

  • Reviewed: 4 October 2022

    9.0
    Convenient room for central Cologne
    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 1 night

    Easy check in. As soon as the room was ready they emailed me a code that I could use to retrieve my key at the side of the building. For a short stay it was great.

    Stayed in September 2022

  • Reviewed: 1 October 2022

    1.0
    What is the criteria to list a Hotel in booking.com, we cannot call this facility as HOTEL
    • Business trip
    • Group
    • Twin Room
    • Stayed 2 nights

    Not at all ideal to stay, charged a big amount, but ZERO FACILITY, no lifts, no kettle, tiny bathrooms, very old wooden cupboards,

    Nothing went well

    Stayed in September 2022

  • Reviewed: 15 September 2022

    4.0
    It was ok, we comforted ourselves with nice shower pressure and closer to central station. I will not go with family or
    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    There is no reception, I was shocked. The lady was not welcoming, I spoke through a small window but not helpful. My mum travelled with me and I was shocked to see no lift and nothing mentioned. She had pain and had to struggle climbing 42 steps on 2nd floor. She counted. I wish more information is given on booking.com

    The pressure of the shower was good the location was good, close to amenities

    Stayed in September 2022

  • Reviewed: 12 September 2022

    5.0
    With that price, I had a higher expectation.
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 2 nights

    The Internet was terrible. I couldn't use it at all and had to use my mobile data the whole time. The room was not sound-isolated. I could hear the neighbors from the next room, which were unfortunately very loud at late evening, even after I knocked at the wall to complain. It was super difficult to get the right water temperature in the shower. In the last morning, only boiling water came out.

    The location of the hotel was perfect. One could quickly walk to the city center, supermarkets, or to the Chocolate Museum by the river bank. The room was basic, not like a 4 stars hotel, but it works.

    Stayed in September 2022

  • Reviewed: 11 September 2022

    3.0
    Poor
    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 2 nights
    • Submitted via mobile

    The single room is very small. The linen and towels are old and not ironed. Pillow filling was in parts very uncomfortable. Value for the money is bad. For one night you might be passable but more than that would not recommend.

    Location is very good.

    Stayed in September 2022

Showing 76 – 100

We Price Match
We Price Match
Low rates • No booking fees • Find cheaper? We'll refund the difference!

Guests also reviewed these properties: