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Reviews of Henri Hotel Hamburg Downtown This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services offered. It is based on a self-evaluation by the property. Use this rating to help choose your stay!

Bugenhagenstr. 21, Hamburg Altstadt, 20095 Hamburg, Germany

#27 of 360 hotels in Hamburg

Guests' Choice

Review score

Based on 372 hotel reviews

8.8

Score breakdown

  • Cleanliness

    9.2

  • Comfort

    9.1

  • Location

    9.6

  • Facilities

    8.9

  • Staff

    9.4

  • Value for money

    8.2

  • Free WiFi

    8.3

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Showing 1 – 25

  • Reviewed: 27 April 2024

    10
    Would highly recommend and would stay here again
    • Leisure trip
    • Family with young children
    • M-Studio
    • Stayed 3 nights

    Absolutely no complaints

    The whole experience was excellent

    Stayed in April 2024

  • Reviewed: 22 April 2024

    8.0
    Very good
    • Business trip
    • Solo traveller
    • M-Studio
    • Stayed 1 night

    Wonderful stay. Loved the interior. Everything was easy, comfortable and quiet.

    Stayed in April 2024

  • Reviewed: 16 April 2024

    9.0
    Wonderful hotel in every way.
    • Leisure trip
    • Couple
    • M-Studio
    • Stayed 4 nights

    * because my husband and I have mobility issues the flight of stairs at the entrance to the hotel were a bit of a struggle for us. However, they were shallow treads, which made a difference.

    * this is our second stay at Henri Hotel - last time was in 2015. The hotel was as bright and well-cared for as it was then, and had the same good facilities and helpful staff. We were so pleased. * we love the vibe of this hotel, with its retro theme * we were very pleased to be given a room on the ground floor, because of our mobility problems, and the walk-in shower was perfect. * It is beyond excellent that the windows opened so we could regulate the temperature of the room during the night, such a far cry from many bigger hotels where you can't open a window or regulate the temp, and it's far too hot at night. * the staff are all brilliant - very helpful, good at explaining things and kind. We really appreciated them. * we needed taxis on two occasions and asked at reception and the hotel's system of calling taxis is very quick and taxis turned up bang on time. Excellent service. * Breakfast is excellent - good range of food and very fresh. * It was nice to have the option of snacks, drinks and some food as self-service outside breakfast time.

    Stayed in April 2024

  • Reviewed: 16 April 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • M-Studio
    • Stayed 3 nights

    Excellent location close to the train station and already in the commercial area. Modern and cosy style.

    Stayed in April 2024

  • Reviewed: 15 April 2024

    9.0
    Perfect Place to Explore Hamburg
    • Leisure trip
    • Couple
    • M-Studio
    • Stayed 3 nights

    The room we stayed in did not have a door separating the bathroom and the room. Only the small toilet had a door. The shower cabin and sink were inside the room. For this reason, sometimes the room was stuffy. The price of hotel is not cheap. The breakfast buffet was great but it was also expensive.

    The location of the hotel was very good. It is very close to both the metro and the central train station. The staff is very friendly and they fulfill your requests sincerely.

    Stayed in April 2024

  • Reviewed: 2 April 2024

    10
    Want to go again and would definitely stay in a Henri Hotel again
    • Leisure trip
    • Family with young children
    • M-Studio
    • Stayed 1 night
    • Submitted via mobile

    Wouldn’t change a thing

    We loved it all, breakfast was excellent and it was lovely to be able to use the bar area in the evening. Would highly recommend staying here. Very central too

    Stayed in March 2024

  • Reviewed: 31 March 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • M-Studio
    • Stayed 2 nights
    • Submitted via mobile

    Very good breakfest. Central location. Coffee machine in the room.

    Stayed in March 2024

  • Reviewed: 27 March 2024

    9.0
    Nice hotel with great location and very good breakfast and snacks at dinner time
    • Leisure trip
    • Family with young children
    • L-Studio
    • Stayed 2 nights
    • Submitted via mobile

    The hotel was situated at a very central location and the breakfast was very good. The room was very nice and the staff too, they were very helpful. Will for sure recommend the hotel.

    Stayed in March 2024

  • Reviewed: 25 March 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • M-Studio
    • Stayed 2 nights

    Five minute walk from Hauptbanhof.

    Stayed in March 2024

  • Reviewed: 13 March 2024

    8.0
    Great location, nice staff, but most probably not again due to the high price per night.
    • Leisure trip
    • Solo traveller
    • L-Studio
    • Stayed 3 nights

    I understand Hamburg is a popular destination and in addition there was an exhibition the next week. I am happy to pay more for some extras, but the price is honestly too high for a room that size without balcony.

    I love the quirky vintage furniture

    Stayed in March 2024

  • Reviewed: 11 March 2024

    8.0
    Fine hotel
    • Business trip
    • Solo traveller
    • L-Studio
    • Stayed 2 nights
    • Submitted via mobile

    Location, clean

    Stayed in March 2024

  • Reviewed: 25 February 2024

    9.0
    Good location. Good staff. Cosy bar. Would recommend.
    • Leisure trip
    • Couple
    • M-Studio
    • Stayed 2 nights
    • Submitted via mobile

    Nothing negative to say.

    Stylish hotel with good facilities. The staff are warm and friendly. We went for the Christmas market and this was close to the centre.

    Stayed in December 2023

  • Reviewed: 17 February 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • M-Studio
    • Stayed 2 nights
    • Submitted via mobile

    Nothing to say here.

    I liked everything about The Henri Hotel. Rooms were lovely (great shower) and the staff were exceptionally friendly and helpful.

    Stayed in February 2024

  • Reviewed: 9 February 2024

    9.0
    Superb
    • Business trip
    • Solo traveller
    • M-Studio
    • Stayed 3 nights
    • Submitted via mobile

    Only think I didn’t like was I had a double bed but a single duvet. I’m sure they would have replaced it if I asked.

    Lovely cosy feel but modern and well equipped

    Stayed in February 2024

  • Reviewed: 5 February 2024

    8.0
    Centrally located, modern, spacious, airy, clean and comfortable. Good value for money.
    • Leisure trip
    • Couple
    • Suite
    • Stayed 3 nights

    The A/C (suite 702) in the bedroom was making a humming of noise during the night, even being turned off, but we did not report it. Also, we booked a suite with a kitchenette, which was locked and to use it, there was an extra fee of 30EUR (we sorted that one out with a delicious takeaways).

    Centrally located, the lobby looks old-fashioned, but the rooms (suites) are modern, spacious, airy, clean and comfortable. The shops and the restaurants are short walking distance from the hotel, 10–20 minutes. My partner was very excited about two TV's, one in the living room and one in the bedroom (he needs to get out more). Adequate amenities were provided.

    Stayed in February 2024

  • Reviewed: 2 February 2024

    10
    Would stay again.
    • Leisure trip
    • Couple
    • M-Studio
    • Stayed 4 nights

    Just be mindful that the bathroom (not the toilet though) is open, so best to go with someone you know well. I think this is a German thing, I've met it a few times. There is construction work across the road but it's only during business hours and not the weekend, so probably not a problem. There was a great coffee machine in the room... small biscuits would have made it perfect!

    I really love the quality of everything, fixtures, furniture it's all just really nice. Staff too were great. Hotel is small so doesn't feel like you are in a crowd - breakfast is good, wide enough range of quality choices. 5 minute walk from the HBF, 2 minute walk from the metro, 30 euro taxi from the airport. Also enjoyed that there is a snack bar in reception for light bites and cakes etc. There is a sauna, but that's extra and we never used it.

    Stayed in January 2024

  • Reviewed: 16 January 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • M-Studio
    • Stayed 1 night

    excellent locations, rooms are very nice.

    Stayed in December 2023

  • Reviewed: 15 January 2024

    10
    We loved it
    • Leisure trip
    • People with friends
    • Suite
    • Stayed 3 nights
    • Submitted via mobile

    Nothing at all really

    Everything about the stay was great. Love the atmosphere of this hotel

    Stayed in January 2024

  • Reviewed: 13 January 2024

    9.0
    We would definitely stay here again.
    • Leisure trip
    • Couple
    • M-Studio
    • Stayed 3 nights

    A little noisy - we're not sure if it was the aircon or water pipes . . .

    The location could not have been better! We were a 5 minute walk from Hamburg HBF and less than 2 minutes from the beautiful Mönckebergstrabe. The famous warehouse district - Speicherstadt was also very close by.

    Stayed in January 2024

  • Reviewed: 13 January 2024

    10
    Lovely stay in a convenient location, highly recommended.
    • Leisure trip
    • Family with young children
    • L-Studio
    • Stayed 2 nights
    • Submitted via mobile

    The location with its proximity to the main train station, downtown (e.g. Mönckebergstraße 5 minutes), the Alster and lots of the tourist attractions is fabulous! We walked everywhere. The room was very spacious and had an interesting modern decor. The beds were super comfy! Breakfast was included and had a wonderful variety including local specialties. All the staff were super nice, welcoming and very helpful. We loved our stay!

    Stayed in December 2023

  • Reviewed: 9 January 2024

    10
    Ideal stay!
    • Business trip
    • Group
    • L-Studio
    • Stayed 1 night

    Beautiful Hotel - Extremely clean, ideally located, wonderful breakfast

    Stayed in October 2023

  • Reviewed: 9 January 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Suite
    • Stayed 3 nights
    • Submitted via mobile

    I liked everything

    I loved the suite ot was cozy, roomy, and comfortable. The facilities at the hotel were awesome especially the Spa. The breakfast was first class as well. The staff were very friendly too.

    Stayed in January 2024

  • Reviewed: 7 January 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Suite
    • Stayed 2 nights

    Currently the view from the room we stayed in is not too appealing (a construction site), but this will hopefully change in the future.

    Henri Hotel has a lot of character, with our top floor room particularly interesting, in an artsy and original way, and certainly cosy and comfortable. We really liked it. Friendly, helpful, professional staff. The proximity to Hamburg central train station is a plus as well. Breakfast was pretty good, although in a rather small space; no problem at all though.

    Stayed in November 2023

  • Reviewed: 6 January 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • M-Studio
    • Stayed 3 nights
    • Submitted via mobile

    Lovely hotel with great location near the river and shops - easy to walk to different locations and near metro stops. The staff were super lovely and helpful. The breakfast was great with lots of variety and the spa was cosy and relaxing. Would definitely recommend if you come to Hamburg!

    Stayed in January 2024

Showing 1 – 25

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