Rosenheimer Str. 15, Au-Haidhausen, 81667 Munich, Germany
#144 of 392 hotels in Munich
Guests' ChoiceBased on 1122 hotel reviews
8.3Cleanliness
8.8
Comfort
8.7
Location
8.8
Facilities
8.4
Staff
8.8
Value for money
7.7
Free WiFi
7.9
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End of dialog contentReviewed: 29 May 2024
Ian
OmanWe found our room very cold the first night and had trouble adjusting the A/C, it was better the second. You seemed short staffed in the Bar and service was not good on our first night.
The Hotel was very convenient to get into the Old City,
Stayed in May 2024
Reviewed: 28 May 2024
Gabriele
United StatesMy only issue was with the concierge . We left our luggage, 6 pieces while we took a day trip to Salzburg. When we came back, they had a very hard time identifying it again. It took a search of the storage area to find it all again.
Good location, clean with friendly staff.
Stayed in May 2024
Reviewed: 27 May 2024
Yimeng
United KingdomIt would be better if the hotel can supply free still water in the room.
The bed and the pillow are both very comfortable to me and I had some good sleeps. The hotel is right next to a S-Bahn station and you could enter it without going out of the hotel, which makes taking the public transportation very convenient. The breakfast is also good to me - it's just that the restaurant is a little bit crowded during the breakfast time.
Stayed in May 2024
Reviewed: 21 May 2024
Lelon
United StatesUpon check out, I asked for an email copy of my bill receipt. Later on checking my email, I found that I had not received it. Please send again to lelon1@yahoo.com Additionally, I took a taxi parked outside to get to the HBH to continue on my trip. Unfortunately, en route to the Bahnhoff, I was berated by the driver (said he came to Germany as an Iraqi refugee) and proceeded to hurl verbal abuse at Americans and praise of Putin and how he should launch nuclear missles to punish us. I let him know his outbursts were unacceptable. Just a note you may want to mention to tourists visiting the hotel to be careful riding the taxis out front of the property.
The location was ideal. Walking distance to shops and restaurants and city center. Isar River was close by as well. I found the staff at the property to be exceptional. Well trained, friendly and motivated about their work.
Stayed in May 2024
Reviewed: 21 May 2024
Nicolas
IsraelI would have liked to have more bread in the breakfast... I know it is.not important but the bread was not enough...
Then hotel is very well located, close to the S Bahn so easynti access from the airport. The bex was very comfortable.
Stayed in May 2024
Reviewed: 13 May 2024
Erez
IsraelThe air-condition stops working at night. The doors are very heavy and make a lot of noise when you close it. The door slams hard....
The breakfast meal was very good.
Stayed in May 2024
Reviewed: 10 May 2024
Shalash
Israelbreakfast was below expectations.
location was very good, few minutes from center. rooms were clean and comfort staff was helpful and very friendly the rooms were pretty clean. value for money is very good.
Stayed in May 2024
Reviewed: 5 May 2024
Chee
MalaysiaCleanliness is kinda unacceptable. Room is big enough and very spacious but the problem is very dusty. The dust can be seen obviously once you lie on the mattress. The room didn’t provide toiletries and sandals which kinda feel unreal. Most of the hotels do provide basic toiletries. We love Hilton and always choose to stay with Hilton if there is 1 in our destination but this time is kinda disappointed.
Location and facilities is acceptable. Breakfast is good.
Stayed in May 2024
Reviewed: 30 April 2024
Ian
United KingdomThey should have a better choice of wines in the bar
Good sized comfortable room, friendly service from all staff
Stayed in April 2024
Reviewed: 29 April 2024
Eva
IrelandBar food was expensive
Clean and efficient
Stayed in April 2024
Reviewed: 16 April 2024
Skull50
Omanthe Staff were not able to retive our booking for quite sometime which was already paid for, however they managed it and handed us the room keys.
the Staff were good, the rooms were clean and quite.
Stayed in April 2024
Reviewed: 14 April 2024
Nilufer
TurkeyThe location of the hotel was very good. The room was clean and comfortable.
Stayed in April 2024
Reviewed: 12 April 2024
Wayne
CyprusNice big rooms and nice location
Stayed in April 2024
Reviewed: 2 April 2024
Tamlyn
SwitzerlandNothing really. Some small points though would improve. One chef for omelettes and eggs etc is not enough and the queue shouldn’t be in front of the other food as it causes issues for guests. Get more coffee machines. Even two more would make a difference.
Very clean and modern. Location was very good with underground parking and metro two stops to centre
Stayed in April 2024
Reviewed: 29 March 2024
Alexandru
United Arab EmiratesQuality of the menu and food of dinner (Juliet Rose) and room service - probably same Juliet Rose the brought the food.
Breakfast good, clean room, near by the subway
Stayed in March 2024
Reviewed: 9 March 2024
Ranchhand6
United StatesCheck-in process was slow and confused. I thought I had reserved two queen rooms through Booking.com, but instead got two twin rooms. Not worth bothering changing, but annoying. The Check-in staff made it clear that they preferred booking directly through Hilton rather than through Booking.com. Not sure what happened, but I typically don't have this problem with other hotels booked through Booking.com.
The property was as expected. Hilton Hotels are uniformly good.
Stayed in February 2024
Reviewed: 9 March 2024
Aslı
TurkeyStaff were helpful, but not enough. I had to carry my own luggage to my room, nobody offered help. The concierge even giggled because I asked for help. This behavior is not parallel with the conception of Hilton hotels.
The breakfast and location was amazing.
Stayed in February 2024
Reviewed: 27 February 2024
Mauro
GermanySlow check in and check out process. Value for money could be improved
Nice hotel with comfortable rooms and very good location nearby underground and plenty of restaurants.
Stayed in January 2024
Reviewed: 24 February 2024
Indrek
EstoniaAlthough I checked out six days ago hotel still keeps hold of additional one day's payment. I have paid my bill but an amaount equal one night stay is still on hold.
A quality business level hotel with very nice facilities.
Stayed in February 2024
Reviewed: 20 February 2024
Pui
SwitzerlandRoom was not so clean, i had to clean the sofa with chips self, tea cup was also not well washed
Friendly staff, goo location
Stayed in February 2024
Reviewed: 19 February 2024
Clive
South AfricaBreakfast offering was not great to cater for international guests,
Location was ok with shops close by
Stayed in February 2024
Reviewed: 11 February 2024
Vojtěch
Czech RepublicBreakfast was expected better - only 1 person making eggs and pancakes - very slow and inefficient though he was very pleasant.
Great location, comfortable bed, soundproof walls. Helpful staff at the reception and bar
Stayed in February 2024
Reviewed: 9 February 2024
Cóppola
UruguayThe heating in all the spaces was much more intense than needed. With a temperature of -7 Celsius outdoors is not need to feel in the Caribbean island inside the hotel. The need of fresh air inside was the only downside of the stay.
Perfect location, easy access by walk or subway to city center, family room very comfortable, clean room and good customer service.
Stayed in January 2024
Reviewed: 24 January 2024
Mariia
Ukraineexpensive parking
breakfast, location
Stayed in January 2024
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