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  5. Reviews of Holiday Inn Express Augsburg, an IHG Hotel

Reviews of Holiday Inn Express Augsburg, an IHG Hotel This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services offered. It is based on a self-evaluation by the property. Use this rating to help choose your stay!

Nagahama-Allee 77, 86153 Augsburg, Germany

#27 of 47 hotels in Augsburg

Guests' Choice

Review score

Based on 234 hotel reviews

7.9

Score breakdown

  • Cleanliness

    8.4

  • Comfort

    8.1

  • Location

    8.4

  • Facilities

    7.9

  • Staff

    8.6

  • Value for money

    8.1

  • Free WiFi

    8.5

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Showing 1 – 25

  • Reviewed: 15 May 2024

    9.0
    Definitely would recommend it .
    • People with friends
    • Standard Double Room with Queensize bed
    • Stayed 4 nights
    • Submitted via mobile

    Although breakfast was good ,it could be a bit more varied ,at least eggs could be served fried or scrambled .

    Hotel is in excellent location ,close to bus and tram stop.Its close to Shopping Mall ,where you can buy groceries and fast food.We had a breakfast at hotel ,which was quite good and handy and for dinners we would just walk to nearby restaurants .Hotel staff were polite and friendly.

    Stayed in May 2024

  • Reviewed: 8 May 2024

    9.0
    Very good hotel, I will come back.
    • Business trip
    • Family with young children
    • Standard Double Room with Queensize bed
    • Stayed 1 night

    Parking was a bit overcrowded.

    Very good mattress, 2 pillows, 1 softer one. I had a perfect, relaxed sleep. Thank you.

    Stayed in May 2024

  • Reviewed: 19 April 2024

    8.0
    nice and recommendable.
    • Leisure trip
    • Family with young children
    • Double Room with Sofa Bed
    • Stayed 2 nights

    the extra bed - couch - there was some garbage under it - it might do with a bit of cleaning under the couch.

    breakfast and location was good:)

    Stayed in April 2024

  • Reviewed: 8 April 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Double Room with Sofa Bed
    • Stayed 2 nights

    The breakfast has too few choices no hot food (except boiled eggs). I hung a cleaning sign but no one clean my room.

    The bed was comfortable and the room is soundproof well, no sound of cars on the road. The room size is ok for 2 people. The hotel parking are is safe and worth for 15 euro.

    Stayed in March 2024

  • Reviewed: 29 March 2024

    8.0
    it was good, desk staff was helpful and spoke english as well as trying to be helpful and kind.
    • Business trip
    • Family with young children
    • Standard Queen Room
    • Stayed 1 night
    • Submitted via mobile

    The toilet could have been more thoroughly cleaned, the garbage bag hadn't been changed it had a couple of tissues thrown in it which was not a good sign of cleanliness.

    the mood of the room was comfy, the calm and location

    Stayed in March 2024

  • Reviewed: 23 December 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Double Room with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    Not in centre

    Clean, friendly staff

    Stayed in December 2023

  • Reviewed: 10 December 2023

    9.0
    Efficient and smiling staff. Very helpful too.
    • Leisure trip
    • People with friends
    • Standard Double Room with Queensize bed
    • Stayed 3 nights
    • Submitted via mobile

    Nothing to dislike

    Very clean and good facilities

    Stayed in December 2023

  • Reviewed: 1 December 2023

    9.0
    A good and reasonable place.
    • Leisure trip
    • Couple
    • Standard Double Room with Queensize bed
    • Stayed 2 nights

    I think it would be good to add at least one hook more in the corridor for putting another coat. The same in the bathroom

    The hotel is centrally located. We arrived and checked in very quickly. The person at the desk was helpful. We also managed to find without any difficulty a parking slot at the hotel site. The room was on the upper floor, nice and neat, though a bit small. The breakfast was good though it would be nice to have some scrambled eggs. .

    Stayed in November 2023

  • Reviewed: 7 November 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Standard Double Room with Queensize bed
    • Stayed 3 nights

    no air con in the room

    Stayed in October 2023

  • Reviewed: 5 November 2023

    9.0
    A quick overnight stay in Augsburg during our Germany road trip.
    • Leisure trip
    • Family with young children
    • Standard Queen Room with Courtyard Vew
    • Stayed 1 night

    Getting into the parking lot upon arrive meant going into the lobby and talking to someone at the front desk. Not a huge problem, but there wasn't a convenient place to park while waiting for the parking lot gate to open.

    The hotel was easy to get to from the highway. There were several options for eating in the area, although options did become limited after 8 pm. The rooms were comfortable and big enough for our suitcases. It was nice to have on-site parking for our car, so we could park it and then leave it for the night. The shower was roomy and had great water pressure. The breakfast was tasty and was diverse enough to satisfy all the members of my family.

    Stayed in October 2023

  • Reviewed: 9 October 2023

    9.0
    Will come again.
    • Business trip
    • Solo traveller
    • Standard Queen Room - Mobility Accessible
    • Stayed 3 nights
    • Submitted via mobile

    No place to place the luggage on. I had to place it on the floor. No welcome bottle of water especially that the vending machine was out of order.

    Spacious and clean room. Comfortable bed. English speaking reception. Well stocked breakfast.

    Stayed in October 2023

  • Reviewed: 7 October 2023

    9.0
    Good value for the money :)
    • Leisure trip
    • People with friends
    • Double Room with Sofa Bed
    • Stayed 3 nights
    • Submitted via mobile

    One of the days we stayed, the room was not cleaned, also the hotel location is not so close to the train station if you want to go to Munich (around 1.8-2.1 km)

    The beds were comfortable and the breakfast was excellent!

    Stayed in October 2023

  • Reviewed: 28 September 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Standard Double Room with Queensize bed
    • Stayed 1 night
    • Submitted via mobile

    Not all the carpets needed a good vacuum. Would have liked some basic amenities in the room

    Breakfast was included and the staff managing the breakfast were lovely staff at the front desk were super friendly and very helpful

    Stayed in September 2023

  • Reviewed: 25 September 2023

    7.0
    It was good value for money for my stay.
    • Leisure trip
    • Family with young children
    • Double Room with Sofa Bed
    • Stayed 2 nights
    • Submitted via mobile

    A clean hotel & friendly staff

    Stayed in September 2023

  • Reviewed: 24 September 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Double Room with Sofa Bed
    • Stayed 2 nights
    • Submitted via mobile

    Location not convenient

    Facilities

    Stayed in September 2023

  • Reviewed: 20 September 2023

    8.0
    Very good place for a city break
    • Leisure trip
    • Family with young children
    • Standard Queen Room with Courtyard Vew
    • Stayed 2 nights

    The privat parking of the hotel was paid and not included in the room price. When we arrieved there were no free spaces available and we had to park in the nearby shopping cneter ( which was arranged by the hotel actually).

    The breakfast was rich and varied. The rooms were well equiped and furnished, It was clean and cosy. Very close to a shopping center

    Stayed in September 2023

  • Reviewed: 18 September 2023

    9.0
    Good
    • Leisure trip
    • Group
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    The poor receptionist was on duty alone booking people in and running the bar on a very busy night

    Breakfast clean tidy room

    Stayed in September 2023

  • Reviewed: 31 August 2023

    9.0
    Really good stay
    • Leisure trip
    • Family with young children
    • Standard Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Parking was a bit expensive, but there was good room for the car

    The room was overall just really good

    Stayed in August 2023

  • Reviewed: 29 August 2023

    9.0
    Good place and friendly staff
    • Leisure trip
    • People with friends
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Bit more than 1km to centre of old town and taxi cost €15 and why charge for parking when so many place’s available

    Good breakfast and decent room with good shower and staff friendly and informative.

    Stayed in August 2023

  • Reviewed: 24 August 2023

    8.0
    A very comfortable stay in a modern and clean hotel. Walking distance to the old town.
    • Leisure trip
    • Family with young children
    • Double Room with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    The room would have been ok if it was for 2 people however I was travelling with my son so they put up a sofa bed to accommodate him. Thus eliminating all floor space so there was nowhere for the suitcase and bags. Have to say the bed was comfortable but very narrow for a double bed. I kept waking up thinking that I would fall off the side. Would have been nice if we had a choice of a sheet or duvet as it was too hot for the duvet provided but too chilly to be without anything at all.

    The hotel lobby and bar area very modern. The room and bathroom also very clean. A spacious bathroom with an exceptionally large shower. Off street parking for €12 a day at the car park behind the hotel. Old town 10 minute walk. Good varied breakfast.

    Stayed in August 2023

  • Reviewed: 21 August 2023

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Standard Double Room with Queensize bed
    • Stayed 1 night

    The soundproofing from outside was superb. I was a bit worried about being allocated a room at the front of the hotel, as it looked over a main road, but you could hear no traffic at all. The air conditioning fan kept going through the night, even when the a/c was switched off, but as it was so hot that didn't really worry me unduly.

    Stayed in August 2023

  • Reviewed: 18 August 2023

    9.0
    Great hotel. Clean and good breakfast
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    It’s a little way to walk to the center of town

    Clean and great breakfast

    Stayed in August 2023

  • Reviewed: 14 August 2023

    7.0
    Real value 7.
    • Leisure trip
    • Family with young children
    • Standard Double Room with Queensize bed
    • Stayed 3 nights
    • Submitted via mobile

    The air conditioner doesn't worked for whole period... 4 day. We let the window open but it wasn't enough as the air was very humid. Nobody enter the room to take the garbage and to change the towels in 4 days.

    Good breakfast. Very nice and helpful employees at reception.

    Stayed in August 2023

  • Reviewed: 14 August 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Standard Twin Room
    • Stayed 2 nights

    Horrible breakfast, noting to choose from. Lot of dark long hair in bathroom (even on walls) Small rooms

    Very friendly and polite staff. Awesome location, easy to reach old town by foot.

    Stayed in August 2023

Showing 1 – 25

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