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  5. Reviews of Holiday Inn Express - Offenbach, an IHG Hotel

Reviews of Holiday Inn Express - Offenbach, an IHG Hotel This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services offered. It is based on a self-evaluation by the property. Use this rating to help choose your stay!

Berliner Straße 174, 63067 Offenbach, Germany

#9 of 54 hotels in Offenbach

Guests' Choice

Review score

Based on 516 hotel reviews

8.5

Score breakdown

  • Cleanliness

    9.0

  • Comfort

    8.9

  • Location

    8.7

  • Facilities

    8.7

  • Staff

    8.9

  • Value for money

    8.7

  • Free WiFi

    8.6

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Showing 76 – 100

  • Reviewed: 16 June 2023

    10
    It was an excellent experience for a wheelchair user.
    • Leisure trip
    • Family with young children
    • Queen Room with Accessible Roll In Shower
    • Stayed 5 nights
    • Submitted via mobile

    The bathroom didn’t hang hangers for towels and a place to put stuff.

    The staff were excellent and helpful.

    Stayed in June 2023

  • Reviewed: 16 June 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • Standard Room
    • Stayed 1 night
    • Submitted via mobile

    High pitched mechanic noise in breakfast area

    Clean style, friendly staff

    Stayed in June 2023

  • Reviewed: 2 June 2023

    10
    Exceptional
    • Business trip
    • Group
    • Standard Room
    • Stayed 2 nights
    • Submitted via mobile

    The room gets very hot, it’s difficult to manage a good room temperature

    I loved the size of the room and the breakfast was great

    Stayed in June 2023

  • Reviewed: 29 May 2023

    7.0
    It’s quite nice
    • Leisure trip
    • Solo traveller
    • Standard Queen Room
    • Stayed 1 night
    • Submitted via mobile

    there are still scattered hairs, one in the bathroom and one on the pillow

    very quiet, nice facilities

    Stayed in May 2023

  • Reviewed: 29 May 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Double Room with Two Single Beds - Non-Smoking
    • Stayed 1 night

    Very impressed with everything.

    Stayed in May 2023

  • Reviewed: 25 May 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Standard Queen Room with Sofa Bed
    • Stayed 1 night

    The breakfast was amazing! Everything was very fresh and they had a wide variety of things to choose from. The air-conditioning was wonderful and we appreciated the more "American" bed with sheets and a thin but warm comforter. We enjoyed everything about our stay.

    Stayed in May 2023

  • Reviewed: 24 May 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • Double Room with Two Single Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Bed mattress might be harder, but this is my personal preference. And fridge was missing. Apart of this, everything was good!

    Breakfast was good but variety of choice was limited

    Stayed in May 2023

  • Reviewed: 23 May 2023

    9.0
    A great simple but comfy business hotel suitable for weekend stays too
    • Leisure trip
    • Solo traveller
    • Standard Queen Room
    • Stayed 2 nights

    Nothing

    A comfy and easy going hotel with good breakfast (lactose-free/pats milk available too on request), friendly staff and good location close to public transport and restaurants

    Stayed in May 2023

  • Reviewed: 22 May 2023

    9.0
    Wonderful stay, Go-to place for Offenbach from now.
    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 3 nights

    No stairs available, thus reliant on lifts. No mini-fridge, but Tegut right next to the hotel, so only an issue on Sundays.

    Small but functional and cozy, big windowed, daily cleaned room. Excellent bed. Nicely sized shower. Ironing kit included. Bar opened till late next at the reception. Standard buffet breakfast included, with some vegan options. Parking included. Professional, helpful and friendly staff.

    Stayed in May 2023

  • Reviewed: 21 May 2023

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Standard Queen Room with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    Relatively small room

    - clean room, parking, good breakfast

    Stayed in May 2023

  • Reviewed: 17 May 2023

    8.0
    A very nice hotel that meets all expectations. Located in a central location.
    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Not really anything we found wrong during our stay, the only thing we found was that the car park a little difficult to find as the entrance is a block further down the street, however it is very safe and linked directly to the hotel. The charge for parking is slightly over what you would expect to pay, especially considering it’s also used for the supermarket in the same complex.

    The hotel was new, modern with a comfortable room and bathroom. Breakfast was good with plenty of options on offer. The hotel had a safe and secure underground car park that linked directly into the hotel. All round it was a good stay with everything you would expect from a holiday inn.

    Stayed in April 2023

  • Reviewed: 15 May 2023

    7.0
    Excellent location and breakfast, disappointing mattresses and technical issues.
    • Leisure trip
    • Couple
    • Standard Room
    • Stayed 9 nights
    • Submitted via mobile

    The double bed’s mattress was MUCH too soft. Sore backs! The quilts were extremely warm, not a great thing in May. Opening the window was not sufficient to cool the room. We had to use the air conditioning and that is terrible for the environment. There should be ytha simple bedspread in each room. After a week we were able to switch rooms and the single bed mattresses were better. Both rooms had maintenance issues: both telephones didn’t work at all, both safes stopped working after a few days (battery issues), and one tv remote stopped working very late at night, and so we had to go down to the reception desk to ask for a replacement. Very annoyingly repetitive technical issues that could be addressed by pro- actively.

    Finally we changed to a room with single beds. The mattresses were better. Both rooms had maintenance issues: two non- functioning telephones, two safes that stopped working after a day or two (battery issues) and a tv remote control that died. Very annoying! Feel

    Stayed in May 2023

  • Reviewed: 9 May 2023

    10
    Exceptional
    • Leisure trip
    • People with friends
    • Standard Room
    • Stayed 5 nights
    • Submitted via mobile

    spotless, friendly staff, good breakfast with good hours.

    Stayed in May 2023

  • Reviewed: 5 May 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Standard Queen Room with Sofa Bed
    • Stayed 3 nights

    Breakfast should have more choices

    Stayed in April 2023

  • Reviewed: 1 May 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Queen Studio with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    Not possible to open windows, very stuffy, poor toilet ventilation.

    Seems new, very well equipped clean rooms.

    Stayed in May 2023

  • Reviewed: 1 May 2023

    7.0
    Good location, fair price
    • Couple
    • Standard Room
    • Stayed 2 nights
    • Submitted via mobile

    Breakfast options weren’t refilled when something was out, coffee wasn’t good, tvs run muted in the breakfast room (not necessary, in my opinion)

    Location, parking (even though slighlty confusing to find, but convenient location), clean rooms

    Stayed in April 2023

  • Reviewed: 30 April 2023

    10
    Exceptional
    • Business trip
    • Couple
    • Standard Room
    • Stayed 1 night

    Check in at 15 00. Hotel is in OK position if you need offenbach, otherwise - a bit far, although underground is nearby. Wifi is so-so, like almost everywhere.

    Breakfast is really good and a lot of choice is given. Clean room. Teapot in room. Many pillows. Room size.

    Stayed in March 2023

  • Reviewed: 27 April 2023

    9.0
    good value for money
    • Leisure trip
    • People with friends
    • Double Room with Two Single Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    no free parking

    breakfast, rooms are clean, friendly staff

    Stayed in April 2023

  • Reviewed: 27 April 2023

    9.0
    Good value for money
    • Leisure trip
    • Group
    • Standard Room
    • Stayed 2 nights
    • Submitted via mobile

    No free parking.

    breakfast, rooms are clean, friendly staff

    Stayed in April 2023

  • Reviewed: 24 April 2023

    9.0
    A comfortable and relaxing stay, where the timings for breakfast and checkout means no need to rush.
    • Leisure trip
    • Solo traveller
    • Standard Room
    • Stayed 2 nights
    • Submitted via mobile

    Included breakfast till 11and Late checkout for 12 was a very nice surprise. Quality of the rooms, housekeeping on the weekends and board games behind the bar exceeded my expectations.

    Stayed in April 2023

  • Reviewed: 21 April 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • Standard Room
    • Stayed 3 nights
    • Submitted via mobile

    The staff was excellent in helping us with the public transportation, changing our separate beds into one and printing us our tickets to a gig. Everything about the hotel and staff was near perfect comparing to the price we paid. Finland loves ya!

    Stayed in April 2023

  • Reviewed: 19 April 2023

    7.0
    pleasant stay
    • Business trip
    • Solo traveller
    • Standard Queen Room
    • Stayed 1 night
    • Submitted via mobile

    amazing breakfast and located at perfect location just 10 mins walk from tram

    Stayed in April 2023

  • Reviewed: 14 April 2023

    9.0
    Very comfortable stay in Offenbach
    • Business trip
    • Group
    • Double Room with Two Single Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    Not too far from the city. Extremely helpful and pleasant staff and a great breakfast

    Stayed in April 2023

  • Reviewed: 7 April 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Standard Room
    • Stayed 1 night
    • Submitted via mobile

    Extra bed was not comfy and breakfast was quite hectic due to many people. Overall it was ok for one night stay.

    Location is central and easy to reach. Breakfast is abundant and good.

    Stayed in April 2023

  • Reviewed: 2 April 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Double Room with Two Single Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    We loved everything.

    Stayed in April 2023

Showing 76 – 100

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