Body lotion container had not been refilled

The checkin process was efficient and the staff were helpful and happy to accommodate requests. It was helpful too, that they spoke such good English The room was comfortable, clean and modern with all amenities and it was possible to open the windows for fresh air. Although the hotel is situated in a business area close to the airport there was a supermarket, cafe and restaurants nearby.

Stayed in May 2024

The room was quite warm and we were not able to adjust the thermostat to get more air circulation or cooling. The only option was to open the window - which is not ideal considering neighboring runway noise. The front desk staff advised that the aircon is centrally controlled and cannot be adjusted. They offered a fan which was delivered to our room. That helped a lot.

The accessible room we booked met all our expectations.

Stayed in May 2024

They have central heating/air conditioning and so can't adjust rooms. We are normally easily cold and this was quite warm. They said no way to adjust heat in the room. We asked for a fan. There was only a fitted sheet and a comforter - no top sheet - made it uncomfortable temperature.

Good location near the airport. Every 30 min shuttle from and to airport. Some local restaraunts, minimal shopping. Good place to stay for transit. Big fluffy pillows, comfortable bed.

Stayed in May 2024

Not applicable

The hotel is close to the airport. Shuttle service is frequent and convenient. The rooms are quiet and well isolated. Staff was courteous.

Stayed in April 2024

The staff were very friendly and helpful. The hotel is clean and comfortable. Very good breakfast.

Stayed in April 2024

Midday break in shuttle service might be complicated for some flights. Elevator control by room key didn't always work smoothly.

Close to airport and shuttle price was very reasonable. Room comfortable, bright and clean.

Stayed in April 2024

Outstanding food, beds, cleanliness

Stayed in April 2024

Air conditioning was not working at all, therefore room temperature, even in April, was way to warm and not good air quality which was affecting the quality of our sleep. Even worse, I was told that this is normal for this Hotel and that it happens in all rooms and that nothing could be done about it. Opening the windows was not an option, in part related to the noise level outside and also because of the fumes from Traffic and Airport. Additionally, the quality of the towels was very cheap and small bath towels. From a Hotel like the Holiday Inn, I would expect better quality.

Very friendly good staff with fast and professional check in/out. Very helpful overall.

Stayed in March 2024

It took time to check-in.

Few minutes drive from Frankfurt Airport.

Stayed in March 2024

The breakfast served was really good with lots of variety. The room was also clean and neat.

Stayed in April 2024

It was very hard to find

Stayed in March 2024

Check-out took unexpected long.

Nice room, very comfortable bed

Stayed in April 2024

Nothing in particular

It’s very close to the airport and that makes it very convenient

Stayed in February 2024

Their dinner menu was very limited and a bit expensive for what you got. But the breakfast the next morning was great and allowed for many options to choose from. Our room was on the first floor and looked out into an unkept courtyard--but we didn't get this room for the view.

It was very convenient finding the shuttle bus from the airport to this hotel (and the bus driver was very nice). The hotel is beautiful inside and our room was very clean and comfortable. The staff was helpful in the directions to catch the shuttle the next morning back to the airport.

Stayed in April 2024

More beer choices at the bar.

The breakfast was sehr gut.

Stayed in April 2024

No shuttle service beofre 6 am., no clear information received (e.g., how to reach the airport by walking).

Relatively near the airport, good illumination in the room and bathroom

Stayed in April 2024

Almost everything was good and pleasant.

Location, quietness and spacious room equipped with a fridge and a safe. Bed was very comfortable. Instant coffee provided was good too.

Stayed in March 2024

Defective TV

Stayed in March 2024

Very expensive restaurant

Room was clean

Stayed in February 2024

A bit too hot ie room temperature...

Stayed in March 2024

This time round I was disappointed with the state of the carpet in my room. It needs a good cleaning or changing. Checkin and check out took too long and when I returned home I had to write twice to receive the invoice by email even though I requested an electronic invoice at check out. Breakfast was extremely disappointing because although hotel claimed they provided gluten free bread and lactose free milk, the bread had run out and they did not have lactose free milk. The milk alternatives they offered were NOT gluten free. In German shops it’s easy to find lactose free milk so there’s no excuse.

I like the fact that the hotel offers a shuttle service at just €6. The bed is comfortable and there are four pillows to choose from.

Stayed in March 2024

Lack of water and room fridge was empty. Very limited snacks and drinks available.

Size of the room. Friendly staff.

Stayed in March 2024

Breakfast spread was limited

Room was comfortable with no noise

Stayed in February 2024

the hotel charge me and my wife 12 euro for Airport Shuttle which we did not use. They said that this payment will be canceled within 4 days . After a month no refund yet !!! Invoice hotel No. 99194 dated 22.2.24

all

Stayed in February 2024