No staff most of the time

Good price, clean room

Stayed in October 2023

Internet & Online programs are typical in all Hotels now a days. They didn’t have that.

The Location is close to where I work. The price is for the room acceptable.

Stayed in January 2023

There were no coffee cups where the coffee machine was There was no one to ask

It's affordable and ok for the price

Stayed in January 2023

WiFi was not connected.

Stayed in December 2022

Receptionist were OK.

Parking, location, and ease of use.

Stayed in August 2022

Bed

Room size

Stayed in August 2022

friendly staff clean rooms and nice bathrooms

Stayed in July 2022

Room had a slight smell, a bottle of half full water was in a cupboard, unsure whether left from a cleaner or not checked in cupboard. Check out was easy, but not a friendly service from person sat on desk, different person to day before.

Small parking garage, not too far off the main autobahn, room was spacious, not bad value for money. Late check in, person on phone was very friendly and useful.

Stayed in April 2022

There was mostly no staff in the hotel. I couldn't get hot water for tea or coffee.

Wi-Fi worked well in the reception area but was poor on the 4th floor. In the early afternoon I told the receptionist that there was no internet in my room. She was nice and told me that there was someone there who would fix it but by 19.00 it was still not working. At 19.00 I told the man on duty about it and he said he was really busy (even though there were no other gusts around and no phone calls) so he couldn't get to it for a while. At around this time a friend joined him behind the desk and I heard them talking and playing music. After around 25 minutes I asked him again and he said he was still too busy but I could go up and try restarting the device myself. This worked for a while but often it just stopped working.

Stayed in June 2022

The hotel could be refreshed/refurbished? Utilities are old. No breakfast available. Coffee machine for coins only (I got only card so no coffee in the morning). To be fair, the reception orders food for guests if you ask (I witnessed that).

So... the area is extremely beautiful and I was happy to find it on the motorway (driving, blinded by lorries lights at the evening). The room was simple, a bit old-fashioned but very, very clean. Price was very low. The hotel has Canadian vibe, if you know what I mean. I don't know ifthey allow pets but I could spend a whole week there with my dog if it would be possible. Happily in the winter time. Let me know, guys! 😉 P.S. Polish staff very friendly and understanding, even for annoying clients 🤪 And I am so, so sorry, but I had to make a hair driver's picture! It looks like Teletubbies' vacuum 😁

Stayed in May 2022

Good customer service

Stayed in May 2022

The bathroom wasn't cleaned. There was dental floss in the sink and hair in the shower.

For the price it's great value. The bed was fine. Everything worked out ok.

Stayed in May 2022

No food facilities at all including breakfast although it was advertised that they did car park is very small and limited to small vehicles which also was not advertised

It was convenient

Stayed in March 2022

Staff was good. Room were clean

No internet, No water in toilet, No food facilities,

Stayed in October 2021

The room was hard to find and the signs were poorly labeled to help people find their way to their rooms. The lobby is locked for many hours so it was hard to find our way out or where to leave our key. Our room was particularly hot as it was in direct sunlight. Our room also had stained furniture and carpets. There is only a hand/body all in one soap, so bring your own toiletries.

The property was easy to find and had a parking ramp. We had a double room and a single room (for our teen). The building was secure and quiet. It was great because we were attending a wedding across the street at Gut Hahn and it was a three minute walk from there. The beds and bathrooms were clean and comfortable. Late checkout time is excellent.

Stayed in July 2021

Nothing

Everything

Stayed in November 2023

We were lied to breakfast and wifi

We booked on dot com said we have wifi not true asked desk twice, nothing then line up for breakfast and told restraunt shut

Stayed in May 2023

Hearing in the room wasn't working and the room was smelling .

Stayed in November 2022

a little bit cold room

Nice location

Stayed in November 2022

the shower was not fixed

Stayed in October 2022

they should bring back their breakfast, I loved the breakfast here before.

very friendly front desk

Stayed in September 2022

we had a message saying the reception was closing at 5 o’clock we had 18 rooms booked all 18 keys were placed in a locker with no indication of what rooms were singles doubles twins in the end they give us the wrong amount of keys the rooms that we booked were not the keys we were given we had more single rooms than we had twin rooms which caused major problems we could not get in touch with the hotel by phone as no one was answering and there was nobody on site this is not a hotel it is a shambles there was also know where you could book breakfast for the morning and you had to book it the night before so no breakfast they did however offer us to go to the sister hotel for breakfast but again we would’ve had to book the night before will not be using this hotel all this tune again they have no customer service and no regard for their customers at all. Plus the furniture in the rooms is poor my single bed the mattress did not fit the bed base as the mattress was too small they just don’t care . I could carry on what I want please do not use it is cheap but it is not worth it

it was clean

Stayed in June 2022

The check-in procedure was horrendous two members of our party were given keys that did not work in the rooms the room that they got given eventually was still dirty from the previous guests.

The staff

Stayed in June 2022

nice and friendly Place, gute Menschen

Stayed in May 2022