Niddastrasse 65, Bahnhofsviertel, 60329 Frankfurt/Main, Germany
#119 of 241 hotels in Frankfurt/Main
Guests' ChoiceBased on 842 hotel reviews
7.9Cleanliness
8.5
Comfort
8.1
Location
7.0
Facilities
8.0
Staff
9.0
Value for money
8.6
Free WiFi
8.2
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 18 May 2024
Tarcisio
United KingdomHundreds of crazy people using Crack around the hotel area at any time of the day or night
Good map location
Stayed in March 2024
Reviewed: 12 May 2024
Denis
Germanydisposition. but that's not the hotel's fault. it was noisy and there were a lot of drug addicts and homeless people. but this is not the hotel’s fault, I would not highlight this as a minus for the hotel. rather as a minus to the city.
very friendly staff. clean room, balcony was nice. There is a pleasant atmosphere inside the hotel.
Stayed in May 2024
Reviewed: 11 May 2024
Barno
UzbekistanIt would be good to have a kettle in the room)
Very friendly staff, the room with balcony was great, very comfy bed. Very close to train station, lots of restaurants and Rewe supermarket is around the corner. In a walking distance to Zeil shopping street and main sightseeing places.
Stayed in May 2024
Reviewed: 2 May 2024
Chris
United StatesThe temps were about 82 degrees F. Outside, so - needed to keep the windows open. Even with earplugs in, the noise from the street was quite loud all thru the night until about 4 AM
The location is close to the Bahnhof and very easy to get to. The beds are compfortable and the breakfast is great!
Stayed in May 2024
Reviewed: 29 April 2024
Hideki
JapanLocation and Breakfast
Stayed in April 2024
Reviewed: 27 April 2024
Lin
TaiwanThe location is near main train station and too noise all day long
The breakfast is good with fair price
Stayed in April 2024
Reviewed: 23 April 2024
Sairam
SwitzerlandWifi strength can be improved
Room Cleanliness, proximity to Frankfurt Central station
Stayed in April 2024
Reviewed: 20 April 2024
Aušra
LithuaniaNeighborhood by train station is a bit special in all countries
Very close to train station, clean. Administrator Michael was super friendly and very helpful! Thank you very much !
Stayed in April 2024
Reviewed: 18 April 2024
Donal
IrelandFelt nervous on the streets near it at night
Value for money and close to train station
Stayed in April 2024
Reviewed: 15 April 2024
Vito
RussiaThe “street public” outside the hotel is terrible. But the hotel it self can’t do much about it.
It was SO clean. Room service was provided daily and thoroughly. I needed a table to read and study, and it was comfortable with good lighting. The location is excellent, just few minutes walking from the central railway station.
Stayed in April 2024
Reviewed: 11 April 2024
Yulia
GermanyThe staff is really nice and the room was super clean
Stayed in April 2024
Reviewed: 2 April 2024
Pistun
GermanyStuff was very friendly and welcoming.
Stayed in March 2024
Reviewed: 31 March 2024
Dm62
United KingdomThe area around the station has many drug users. Hotel is secure and very safe but its not nice to see.
Good value hotel only 5 minutes from main train station. Good breakfast. Reasonable price. Friendly staff.
Stayed in March 2024
Reviewed: 25 March 2024
Nikolay
BulgariaOutside the street is full of drug people. I don't understand why this is considered as normal in Frankfurt.
Clean room and very friendly staff. Good hotel for the money. Very close to the main train station.
Stayed in March 2024
Reviewed: 23 March 2024
Sergei
Franceeverything, staff, bathroom for example, breakfast, friendly reception people, very clean room
Location is a little problematic due to a lot of homeless people around, which is certainly not the fault of the hotel. This should be taken care of by the city government.
Stayed in February 2024
Reviewed: 20 March 2024
Louis
GermanyI don't think the hotel can do anything about the area around Frankfurt main station. The breakfast was not the best - the eggs were very hard and the bread rolls and croissants were dry but it was edible.
The hotel is good value for money - it is cheap and the surroundings are a bit sketchy but the staff are all very friendly, it is very clean, and it is in a perfect location for the train station and other connections around Frankfurt. The toilets and showers were also very well maintained and cleaned. The breakfast was as expected for the price - no frills but entirely edible! The room was warm and the bed was comfortable.
Stayed in March 2024
Reviewed: 20 March 2024
Sonia
United StatesLocation
Stayed in March 2024
Reviewed: 18 March 2024
Bohdan
GermanyA pillow was to high, so I had to sleep without it. The pillow was so big that it took a lot of place on a bed, hence I wanted more length for my legs. The location is not the best, but for this amount is alright I guess...
The room was nice and almost clean. Tolilet/shower same, but they were smaller than I expected. The curtains were perfect, I slept well. Breakfast was ok, but unfortunately no hot food was served except boiled eggs...
Stayed in March 2024
Reviewed: 2 March 2024
Brian
United StatesFast checkin, friendly staff. Perfect for a quick trip.
Stayed in March 2024
Reviewed: 28 February 2024
Jirunthanin
ThailandNoisy
Stayed in February 2024
Reviewed: 27 February 2024
Lalith
Sri LankaConvenient
Stayed in January 2024
Reviewed: 25 February 2024
Neil
United KingdomNo shampoo and or body cleanser in the shower.
Close to the railway station. Good breakfast and friendly staff. The hotel was bright and clean.
Stayed in February 2024
Reviewed: 23 February 2024
Mateen
PakistanEverything was perfect
Comfort, cleanness, location and breakfast.
Stayed in January 2024
Reviewed: 19 February 2024
Fabian
Germanythe area is a bit sketchy
Perfect Value for the money. 5min from the main station. Everything you need for a short stay. The staff was friendly and the checkin quick 👌 Also liked the late checkout (12am) on a sunday, perfect for long club nights.
Stayed in February 2024
Agios Ioannis Pelio, Greece
Bari, Italy
Tivoli, Italy
Busan, South Korea
Shenyang, China
Quito, Ecuador
Novoli, Italy
Cleveland, USA
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content