Schwanenwik 30, Uhlenhorst, 22087 Hamburg, Germany
#45 of 367 hotels in Hamburg
Guests' ChoiceBased on 172 hotel reviews
8.6Cleanliness
9.1
Comfort
9.1
Location
9.1
Facilities
8.9
Staff
8.9
Value for money
8.1
Free WiFi
8.5
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End of dialog contentReviewed: 12 May 2024
Gabor
United KingdomThe tablets in the rooms don’t work properly. No phone in the rooms. Reception is mot very attentive. And the main entrance door is closed/uneasy to open. No wheelchair access.
Nice and comfortable rooms.
Stayed in May 2024
Reviewed: 5 May 2024
Grzegorz
PolandTo much noise. No clima
Stayed in May 2024
Reviewed: 7 September 2023
Gargi
NetherlandsThe room we were given was very dull and dark. There was very little natural light, and even though we booked a garden view room, there was no view from the room. The housekeeping staff used to come to 'clean' the room, but all they did was fold the comforters. They did not even clean the floor or empty the trash can. The coffee maker did not heat the water properly for tea, and the hair dryer did not work.
Breakfast was good. The staff was very friendly. We liked the location of the hotel. We could get a bus to the city centre very easily, also we could go for walks along the lake shore very easily. This is all that I liked.
Stayed in September 2023
Reviewed: 17 June 2023
Edvardas
Lithuaniavery pour breakfast. We got rooms with the balconies and the balconies were very dirty, tables are with the birds poops and chairs as well...
very nice place next to the lake.
Stayed in June 2023
Reviewed: 7 June 2023
Nils
United Arab EmiratesHardly daylight in the room, music from courtyard until late, very thin walls, overpriced for what it is
Great location, basic but fresh breakfast
Stayed in June 2023
Reviewed: 7 June 2023
Emma
United KingdomFor over £200 per night I was put in the basement room, down two flights of stairs, with old wooden planks left outside the door. The “view” of the courtyard is none existent just rubble and a concrete outbuilding. I had to haul my huge suitcase up and down the stairs, only the cleaners son was on hand to help. The room, albeit nicely designed and clean was not worth the nightly rate. Perhaps this room should be offered at a much lower price.
Location is great. Lovely spot next to the lake. The room was spacious nicely designed and large.
Stayed in June 2023
Reviewed: 3 May 2023
Patrick
Germanybreakfast room is much too small. Queues for coffee led to a total congestion of people.in a space of about 12 qm, 8 0r 9 guests all looking for something for their breakfast, that needs to change
beautiful well looked after building
Stayed in May 2023
Reviewed: 11 April 2023
Kostyantyn
Germanyhorrible tasteless decorations, stuff doesn’t infor
nice old big rooms
Stayed in March 2023
Reviewed: 14 December 2022
Julija
LatviaThe staff don't value their customers
Stayed in December 2022
Reviewed: 19 August 2022
Stefan
ThailandDirectly on busy road. Too loud to open windows at night. No air con for compensation. No fan.
Stayed in August 2022
Reviewed: 24 July 2022
Carolina
SwitzerlandThe staff at the breakfast room wasn’t friendly, they act as they didn’t care.
The room was nice and comfy, very clean and big, good location and beautiful view
Stayed in July 2022
Reviewed: 24 June 2022
Bjørn
LuxembourgBathroom a bit on the small side, and the breakfast facilities distinctly unpractical (partly due to the me-me-me behaviour of other hotel guests).
The location at the Alster is amazing, the room very stylish and cosy at the same time. Comfy bed. Nice choice of restaurants in the parallel backstreet. An easy 20-minute walk from the central station.
Stayed in June 2022
Reviewed: 30 August 2023
Anonymous
TurkeyThe room was superb, the decoration , comfortability and beautifully furnished👌
Stayed in August 2023
Reviewed: 19 May 2023
Anonymous
Indialocation
Stayed in May 2023
Reviewed: 28 February 2023
Anonymous
United Kingdomthe original wooden floor in the bedroom was beautiful but very creaky catering for a gluten free diet was limited eg no alternative to bread or pastries
the bedroom was really beautiful, spacious, comfortable and stylish
Stayed in February 2023
Reviewed: 28 May 2024
Seatea
GermanyThere are no comments available for this review
Stayed in May 2024
Reviewed: 1 May 2024
Marje
CanadaThere are no comments available for this review
Stayed in May 2024
Reviewed: 23 April 2024
Denys
GermanyThere are no comments available for this review
Stayed in March 2024
Reviewed: 28 March 2024
Rahmani
GermanyThere are no comments available for this review
Stayed in February 2024
Reviewed: 18 March 2024
Michael
United KingdomThere are no comments available for this review
Stayed in March 2024
Reviewed: 14 March 2024
Izabela
PolandThere are no comments available for this review
Stayed in March 2024
Reviewed: 4 March 2024
Ole
GermanyThere are no comments available for this review
Stayed in March 2024
Reviewed: 1 March 2024
David
AustraliaThere are no comments available for this review
Stayed in February 2024
Reviewed: 15 January 2024
Wfz
United KingdomThere are no comments available for this review
Stayed in December 2023
Reviewed: 8 January 2024
Elyas
GermanyThere are no comments available for this review
Stayed in January 2024
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