Reviews of Novum Hotel Continental Hamburg Hauptbahnhof This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services offered. It is based on a self-evaluation by the property. Use this rating to help choose your stay!
Kirchenallee 37, St. Georg, 20099 Hamburg, Germany
#276 of 361 hotels in Hamburg
Guests' ChoiceReview score
Based on 396 hotel reviews
6.9Score breakdown
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Cleanliness
7.7
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Comfort
7.1
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Location
9.0
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Facilities
6.8
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Staff
7.8
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Value for money
7.5
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Free WiFi
8.0
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Reviewed: 8 April 2024
Mark
United Kingdom5 reviews7.0Good- • Leisure trip
- • People with friends
- • Economy Single Room
- • Stayed 2 nights
- • Submitted via mobile
The lack of somewhere to sit, like a lounge. The bedroom was very small indeed
The breakfast
Stayed in April 2024
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Reviewed: 14 March 2024
Michael
United Kingdom8 reviews8.0Very good- • Leisure trip
- • Couple
- • Small Double Room with Queen-size bed
- • Stayed 1 night
- • Submitted via mobile
The bed was quite uncomfortable as the mattress was really hard (not what I’d personally go for). Also the room got quite stuffy with the window being shut during the night as we didn’t want to leave the window open as the street outside was quite busy with cars.
The location of the property was perfect being directly across from the train station. The staff were super friendly and helpful, letting us leave our luggage before we checked in and after we checked out so we didn’t have to drag it around with us. The room was quite small but it was clean and the bathroom was spotless.
Stayed in March 2024
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Reviewed: 8 March 2024
Jennifer
United States14 reviews1 helpful vote8.0“Centrally-located economy accommodation with great breakfast and clean, comfortable rooms”- • Leisure trip
- • Couple
- • Standard Double Room
- • Stayed 1 night
- • Submitted via mobile
The hotel is very basic, but this is what we expected for a hotel with such a great price in this area.
The room was surprisingly perfect for a one night, no frills stay. Bed and pillows were comfortable. Our room had access to a nice balcony with a great view of the city.
Stayed in March 2024
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Reviewed: 26 February 2024
Tracie
United Kingdom11 reviews8.0Very good- • Leisure trip
- • Couple
- • Standard Double Room
- • Stayed 3 nights
- • Submitted via mobile
Great location for train links. Close to many restaurants. Great breakfast selection.
Stayed in February 2024
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Reviewed: 23 February 2024
Darina
Bulgaria2 reviews7.0Good- • Business trip
- • Group
- • Small Double Room with Queen-size bed
- • Stayed 1 night
Room was spacious. Location was great.
Stayed in February 2024
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Reviewed: 18 February 2024
Martha
Germany3 reviews7.0Good- • Leisure trip
- • Family with young children
- • Small Double Room with Queen-size bed
- • Stayed 1 night
- • Submitted via mobile
Location
Stayed in January 2024
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Reviewed: 1 February 2024
Sonali
India34 reviews1 helpful vote8.0“Good”- • Leisure trip
- • Solo traveller
- • Small Double Room with Queen-size bed
- • Stayed 2 nights
- • Submitted via mobile
Ventilation is not there if windows are kept closed due to sound and cold weather.
Breakfast was ok.
Stayed in February 2024
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Reviewed: 22 January 2024
Myrtle
Sweden39 reviews10 helpful votes8.0“Great location close to main train station and Christmas markets”- • Leisure trip
- • Couple
- • Small Double Room with Queen-size bed
- • Stayed 1 night
The only thing we found annoying was not being able to fill our water bottles from the bathroom tap. The shower cubicle was tiny and we're not fans of shower curtains, especially in such a small space.
Great location directly opposite Hamburg Central Station, and lots of Christmas markets within easy walking distance. There was a nice view of Station area from our room. We had ordered a small room, so were pleasantly surprised to find that there was still space for 2 small bedside tables, and charging plugs on each side of the bed. Breakfast was good, although hot items were limited to boiled and scrambled eggs. Liked that there was fresh fruit salad - thanks. Breakfast was available from 6.30am which was helptful. Hotel staff were nice. If you're a fan of great bread rolls, try the bakery at the station. The soft bread pretzels with seeds were so delicious we went back for more.
Stayed in December 2023
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Reviewed: 4 January 2024
Onac
United States3 reviews8.0“Good stay for the buck!”- • Leisure trip
- • Family with young children
- • Standard Triple Room
- • Stayed 2 nights
- • Submitted via mobile
The design of the hotel is pretty outdated and very simple. Also the reception is very small and doesn’t have a bathroom for waiting guests to use.
The location was great and happy breakfast was included. Staff was also friendly.
Stayed in January 2024
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Reviewed: 1 January 2024
Kateryna
Ukraine4 reviews7.0“For a short stay it’s the best for that price.”- • Leisure trip
- • Family with young children
- • Standard Triple Room
- • Stayed 3 nights
This was the longest check-in in my experience.
location is great.
Stayed in December 2023
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Reviewed: 26 December 2023
Rajat
Netherlands10 reviews6.0“Value for money, very well connectivity but hotel comfort experience very poor.”- • Leisure trip
- • Family with young children
- • Standard Triple Room
- • Stayed 1 night
- • Submitted via mobile
No Aircon and ventilation in room. For ventilation you need to keep the windows open and whole night you get noise if vehicles on busy main road that is a nuisance
Lot of things are to be improved
Stayed in December 2023
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Reviewed: 22 December 2023
John
United Kingdom7 reviews8.0“We really enjoyed our stay. Hopefully back next year!”- • Leisure trip
- • Couple
- • Standard Triple Room
- • Stayed 3 nights
The location is ideal for anyone wanting to see Hamburg city center. Our room was more than adequate, although not luxurious. Breakfast was a joy, lots of choice and certainly a great start for our day. Staff were absolutely first class, very courteous and welcoming at all times.
Stayed in December 2023
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Reviewed: 21 December 2023
Chris
United Kingdom32 reviews2 helpful votes7.0Good- • Leisure trip
- • Couple
- • Standard Double Room
- • Stayed 2 nights
- • Submitted via mobile
The breakfast is extremely boring, the room it is served in is more like a silent canteen. Some staff were very good e.g the 19th December. First visit appeared not to care less
Close to the station and the city with some walking. Free water for not having the room clean every day
Stayed in December 2023
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Reviewed: 19 December 2023
Vildana
Sweden40 reviews1 helpful vote6.0“Ok, mostly because of the proximity to the train station”- • Business trip
- • Solo traveller
- • Small Double Room with Queen-size bed
- • Stayed 1 night
- • Submitted via mobile
If you’re staying for a few days I would probably recommend that you choose some other hotel.
Old building with new furniture. The proximity to the station makes it ideal if you are travelling and need somewhere to stay for a night. But if you’re staying for a few days I would probably recommend that you choose some other hotel.
Stayed in December 2023
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Reviewed: 17 December 2023
Edita
Lithuania5 reviews6.0“All was ok for one night stay.”- • Business trip
- • Solo traveller
- • Economy Single Room
- • Stayed 1 night
The guys in the reception were not really talking German/English :( I could hardly understand. The room was super small
Location - good for travels, but not really pleasant for evening walk. Breakfast - simple, but quite good choice, products fresh, coffee ok. The room was clean.
Stayed in November 2023
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Reviewed: 17 November 2023
Zandra
Denmark32 reviews11 helpful votes7.0Good- • Leisure trip
- • Family with young children
- • Small Double Room with Queen-size bed
- • Stayed 3 nights
- • Submitted via mobile
The bed was hard af
Room size, very close to the train station, ok value if you get a good deal, not overly fancy but nice enough.
Stayed in November 2023
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Reviewed: 16 November 2023
Bruce
Australia25 reviews1 helpful vote6.0“Central and worked for us.”- • Leisure trip
- • Couple
- • Small Double Room with Queen-size bed
- • Stayed 2 nights
Breakfast area was unable to cope the number of guests.
Central location to everything.
Stayed in October 2023
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Reviewed: 12 November 2023
Elliot
United Kingdom41 reviews5 helpful votes8.0“Amazing location - decent hotel”- • Leisure trip
- • Family with young children
- • Standard Triple Room
- • Stayed 2 nights
- • Submitted via mobile
The room decor was slightly dated.
The hotels location is directly outside Hamburg Central Station. The building itself is lovely. We stayed in a triple room and there was lots of space. The breakfast was simple, but still had a decent selection.
Stayed in November 2023
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Reviewed: 6 November 2023
Richard
United Kingdom13 reviews6.0Pleasant- • Leisure trip
- • Couple
- • Superior Double Room
- • Stayed 2 nights
Great location near the station (HBF)
Stayed in October 2023
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Reviewed: 26 October 2023
Gourlay
Australia1 review7.0Good- • Leisure trip
- • Family with young children
- • Standard Triple Room
- • Stayed 2 nights
- • Submitted via mobile
Central location and close to train station
Stayed in September 2023
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Reviewed: 25 October 2023
Donna
Australia20 reviews2 helpful votes7.0“Was good for the price and location”- • Leisure trip
- • Couple
- • Standard Double Room
- • Stayed 2 nights
- • Submitted via mobile
Bed was not comfortable and room very small with no fridge or kettle
Clean , good position for sightseeing, nice breakfast
Stayed in October 2023
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Reviewed: 10 October 2023
Taylor
Philippines18 reviews1 helpful vote8.0“Very reasonably priced, friendly staff, and central location in Hamburg”- • Leisure trip
- • Group
- • Superior Double Room
- • Stayed 2 nights
The door must be locked with a key inside and outside the room.
I didn't make it to breakfast, but it was available.
Stayed in September 2023
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Reviewed: 29 September 2023
Ian
United Kingdom9 reviews6.0“Great Location”- • Leisure trip
- • Group
- • Standard Triple Room
- • Stayed 2 nights
The hotel requires some modernization as the facilities were lacking.
Location was excellent for public transport and the breakfast was really good.
Stayed in September 2023
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Reviewed: 23 September 2023
Tilly
Australia16 reviews8.0“Good stay, convenient, comfortable”- • Leisure trip
- • Group
- • Standard Triple Room
- • Stayed 2 nights
na
Building is so easily located, directly across from the exit to the station. Old beautiful building, high ceilings and well looked after. The breakfast included was nice.
Stayed in September 2023
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