Staff was not friendly or helpful. Elevator was teeny.

Location was excellent. Breakfast was good.

Stayed in May 2024

It was clear that a number of the rooms had been sub divided when the hotel was last remodelled and kept their old room numbers with the suffix A or B. We had one of these which was adequate for a 2 night city centre stay but not overly generous. There was no safety feature on the over bath shower to prevent scalding hot water being used.

Good location, just across the road from the main station. Good variety at breakfast which was served at a convenient time.

Stayed in May 2024

The room was dated and small, the price felt high for the quality, and the breakfast was inedible, in my opinion. It's a functional place to stay for a short trip and not more than that.

The room was well situated by the central stations, making it easy to get to just about anywhere around the city, and was within walking distance from some prime tourist areas. The staff were helpful, and the room was clean.

Stayed in May 2024

Very hot in the room

Location, large bedroom, noise blocking windows

Stayed in May 2024

Small room.

The location & easy access to airport, train station & Port.

Stayed in May 2024

The lack of somewhere to sit, like a lounge. The bedroom was very small indeed

The breakfast

Stayed in April 2024

The bed was quite uncomfortable as the mattress was really hard (not what I’d personally go for). Also the room got quite stuffy with the window being shut during the night as we didn’t want to leave the window open as the street outside was quite busy with cars.

The location of the property was perfect being directly across from the train station. The staff were super friendly and helpful, letting us leave our luggage before we checked in and after we checked out so we didn’t have to drag it around with us. The room was quite small but it was clean and the bathroom was spotless.

Stayed in March 2024

The hotel is very basic, but this is what we expected for a hotel with such a great price in this area.

The room was surprisingly perfect for a one night, no frills stay. Bed and pillows were comfortable. Our room had access to a nice balcony with a great view of the city.

Stayed in March 2024

Great location for train links. Close to many restaurants. Great breakfast selection.

Stayed in February 2024

Room was spacious. Location was great.

Stayed in February 2024

Location

Stayed in January 2024

Ventilation is not there if windows are kept closed due to sound and cold weather.

Breakfast was ok.

Stayed in February 2024

The only thing we found annoying was not being able to fill our water bottles from the bathroom tap. The shower cubicle was tiny and we're not fans of shower curtains, especially in such a small space.

Great location directly opposite Hamburg Central Station, and lots of Christmas markets within easy walking distance. There was a nice view of Station area from our room. We had ordered a small room, so were pleasantly surprised to find that there was still space for 2 small bedside tables, and charging plugs on each side of the bed. Breakfast was good, although hot items were limited to boiled and scrambled eggs. Liked that there was fresh fruit salad - thanks. Breakfast was available from 6.30am which was helptful. Hotel staff were nice. If you're a fan of great bread rolls, try the bakery at the station. The soft bread pretzels with seeds were so delicious we went back for more.

Stayed in December 2023

The design of the hotel is pretty outdated and very simple. Also the reception is very small and doesn’t have a bathroom for waiting guests to use.

The location was great and happy breakfast was included. Staff was also friendly.

Stayed in January 2024

This was the longest check-in in my experience.

location is great.

Stayed in December 2023

No Aircon and ventilation in room. For ventilation you need to keep the windows open and whole night you get noise if vehicles on busy main road that is a nuisance

Lot of things are to be improved

Stayed in December 2023

The location is ideal for anyone wanting to see Hamburg city center. Our room was more than adequate, although not luxurious. Breakfast was a joy, lots of choice and certainly a great start for our day. Staff were absolutely first class, very courteous and welcoming at all times.

Stayed in December 2023

The breakfast is extremely boring, the room it is served in is more like a silent canteen. Some staff were very good e.g the 19th December. First visit appeared not to care less

Close to the station and the city with some walking. Free water for not having the room clean every day

Stayed in December 2023

If you’re staying for a few days I would probably recommend that you choose some other hotel.

Old building with new furniture. The proximity to the station makes it ideal if you are travelling and need somewhere to stay for a night. But if you’re staying for a few days I would probably recommend that you choose some other hotel.

Stayed in December 2023

The guys in the reception were not really talking German/English :( I could hardly understand. The room was super small

Location - good for travels, but not really pleasant for evening walk. Breakfast - simple, but quite good choice, products fresh, coffee ok. The room was clean.

Stayed in November 2023

The bed was hard af

Room size, very close to the train station, ok value if you get a good deal, not overly fancy but nice enough.

Stayed in November 2023

Breakfast area was unable to cope the number of guests.

Central location to everything.

Stayed in October 2023

The room decor was slightly dated.

The hotels location is directly outside Hamburg Central Station. The building itself is lovely. We stayed in a triple room and there was lots of space. The breakfast was simple, but still had a decent selection.

Stayed in November 2023

Great location near the station (HBF)

Stayed in October 2023