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Reviews of Hotel Kaiserhof Deluxe

Kronsforder Allee 11-13, 23560 Lübeck, Germany

#32 of 49 hotels in Lübeck

Guests' Choice

Review score

Based on 188 hotel reviews

7.7

Score breakdown

  • Cleanliness

    8.4

  • Comfort

    8.0

  • Location

    8.8

  • Facilities

    7.4

  • Staff

    9.0

  • Value for money

    7.7

  • Free WiFi

    7.7

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Showing 1 – 25

  • Reviewed: 24 May 2024

    8.0
    Nice stay, good room. Lovely classic building.
    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 1 night

    Parking space in front of hotel is minimal. There are places nearby. Breakfast starts 'late' (07:30). If one have early appointments, could be a problem.

    Free wifi, nice location, not central but not far from view lovely dining places. Near park, rather quiet, breakfast is decent but not for the real early birds (starting 07:30).

    Stayed in May 2024

  • Reviewed: 24 May 2024

    7.0
    Great restaurant and convenient
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    The entrance hall from the car park and the stair well was very dirty and smelly. Not a great first impression I think they have a “drain” problem causing the smell

    Lots of parking , great restaurant below the rooms . Clean room

    Stayed in May 2024

  • Reviewed: 11 May 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 2 nights
    • Submitted via mobile

    The hotel seems a bit old and probably should be renewed a bit (old furnitures i.e.). The jacuzzi we had in our room was not working but that was not a great issue. A pain point for me was the lack of pillow choice (just one per person and very thin and soft) and the curtains don't really protect from the early sunset.

    We booked double bedroom room and it was perfect for us (2 adults and a 3 years old kid). The rooms were really big and we had also two bathrooms, one with bathtub and shower. The hotel has a free parking space on the street but if you can't find a free spot there are plenty of free parking spots all around (during the weekend). The position is perfect, 15 minutes walk from the city center.

    Stayed in May 2024

  • Reviewed: 6 May 2024

    9.0
    A very pleasant hotel. Highly recommended
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 4 nights
    • Submitted via mobile

    A kettle and tea cup would have added to my comfort as I am an early riser and coffee shops don’t open early in Lubeck

    Location, beautiful building, large room, relaxed atmosphere, helpful staff

    Stayed in May 2024

  • Reviewed: 4 May 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Room was spacious and comfortable. The hotel is well located (200m from the city center), the persons at the reception are really nice and helpful

    Stayed in May 2024

  • Reviewed: 2 April 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights

    Central location was nice. Many shops and restaurants nearby. Altstadt a short drive away. We also enjoyed the lovely old building and the period furniture.

    Stayed in March 2024

  • Reviewed: 17 February 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    -

    Nice and big room. Staff was very kind.

    Stayed in February 2024

  • Reviewed: 13 December 2023

    8.0
    Historic charm, perfect location, with easy access to public transport or car travle.
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    Perfect location, very favorable history.

    Stayed in October 2023

  • Reviewed: 29 November 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights

    There was no tea or coffee facilities in the room. The mattress was very hard and the pillows had feathers in them.

    Location was good as it was 10-15 minutes to the town centre and restaurants were nearby. The hotel has free parking which is a big bonus over many hotels in Lubeck. Staff were helpful.

    Stayed in November 2023

  • Reviewed: 23 October 2023

    7.0
    It is ok when you get a special deal. But don't expect a first class experience.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    The hotel rooms (not the general facilities) are somewhat outdated. There are too few power outlets and the bathroom lacks modernity. I also found the chairs in the room uncomfortable for sitting longer than 10 minutes. Guests are also not greeted with a free bottle of water.

    The location is excellent. Easy to be reached and quick start into the city.

    Stayed in October 2023

  • Reviewed: 2 October 2023

    8.0
    It was a pleasant stay, the staff were friendly and attentive
    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 1 night

    Few parking spaces and outdated decoration/furniture.

    I liked the location and the value for money.

    Stayed in September 2023

  • Reviewed: 21 September 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 7 nights
    • Submitted via mobile

    Fabulous location for walking access to Lübeck. Great room size.

    Stayed in September 2023

  • Reviewed: 2 September 2023

    7.0
    Good value for money in a pretty building with outdated rooms
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    The hotel is very old so the rooms look quite outdated. It’s really time to change the furniture…

    A very pretty and old building at a good, calm location, nice room size

    Stayed in August 2023

  • Reviewed: 28 August 2023

    9.0
    Please more information about the history of the building. Overall lovely.
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 1 night

    The antique interior was a positive surprise. There should be more information in website about the history of the building.

    Stayed in August 2023

  • Reviewed: 23 August 2023

    9.0
    Superb
    • Business trip
    • Group
    • Double Room
    • Stayed 1 night

    They would do with some modernisations

    Superb location!

    Stayed in August 2023

  • Reviewed: 11 August 2023

    9.0
    Relaxing and easy hotel and location
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Location, cleanliness and staff- 10 mins walk to town

    Stayed in August 2023

  • Reviewed: 1 August 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    We didn't have breakfast as we were not sure the hotel had any Vegan options for us. No tea/coffee in the room. Sauna etc unavailable

    Location and room were good!

    Stayed in July 2023

  • Reviewed: 31 July 2023

    9.0
    Wonderful Family room and service
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 1 night
    • Submitted via mobile

    All good!

    Location, personal, room size, hottub etc

    Stayed in July 2023

  • Reviewed: 20 July 2023

    7.0
    It was a good stay for a quick stop and sleep and go.
    • Leisure trip
    • Family with young children
    • Deluxe Junior Suite
    • Stayed 1 night
    • Submitted via mobile

    One of our rooms smelled very stuffy upon arrival and the other room had a trash that hadn’t been emptied out.

    Staff was the reason our stay was good. Especially the restaurant manager lady that was attentive and communicative, service minded and kind.

    Stayed in July 2023

  • Reviewed: 14 July 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights

    nice stay, you can park in front of the hotel, unless it is full (can happen easily) you can still park in neighbouring streets

    Stayed in May 2023

  • Reviewed: 7 July 2023

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    The staff was so, so nice and I felt so comfortable! The location was good, not too far from the train station and the city center.

    Stayed in July 2023

  • Reviewed: 6 July 2023

    8.0
    An enjoyable stay
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 4 nights

    The room could have done with ventilation There was no fridge in the room More storage space for cloths would have been appreciated The hot water in the shower took a long time to come through Unfortunately due to staffing issues there was no bar

    The breakfast was excellent, the staff found oat milk & free from bread for my wife. The staff were very helpful The location, though several km from Lubeck old town was ok We were advised of an excellent fish restaurant, only 400 m away

    Stayed in July 2023

  • Reviewed: 19 June 2023

    8.0
    Great Location and Large Rooms
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Watch the hidden steps entering the room and the bathroom.

    Great location, large rooms and friendly staff. Just managed to squeeze into the parking bay.

    Stayed in June 2023

  • Reviewed: 12 June 2023

    9.0
    Nice hotel to visit Lubeck
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 3 nights

    Nothing to mention

    Hotel was in a very nice location. Just a few minutes walking to the city center. For the breakfast we had a quite rich buffet in a nice environment. Staff was very great

    Stayed in June 2023

Showing 1 – 25

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