Nothing.

Great location, helpful staff, comfortable.

Stayed in June 2024

The beds make a squeaky sound. The receptionists could use a smile and more welcoming questures. The breakfast is too expensive for what they offer, two morning in a row they weren't pancakes and I came pretty early. Other than that everything was fine.

Location is excellent, close to the bus stops. The ladies working in the breakfast area are so kind and always smiling. They are really helpful and hardworking every morning. For me they are the highlight of the hotel.

Stayed in May 2024

Since I had very limited time in Köln I wish the hotel was more centrally located but that’s very subjective and on the plus side, it was a quiet street.

The medium sized room I had was very comfortable and the Nespresso machine was a nice touch. The shower is indeed somewhat in the corner of the room but its size is more than adequate and I had no problem with it. I never saw the pool so can’t comment on that. Excellent room service.

Stayed in May 2024

Great location, quiet but also very short walk to city centre

Stayed in May 2024

Lack of refreshments in room. Pool temperature. No details regarding Process for Sauna in room. Should have instructions in room to advise you must contact reception to have Sauna turned on before use.

Location

Stayed in May 2024

I like how its close to everything, about 15-20mins walk to the sites. And actually the hotel is really nice.

Stayed in May 2024

Ideally situated to walk to centre and attractions. Friendly staff. Clean and comfortable rooms.

Stayed in May 2024

Terrible attitude of staff at the reception.

Very rude personeel at the reception

Stayed in May 2024

The room was very warm and we left the window open all night as there was no air conditioning. There were steps in the hallway going to our room. There were only two, but when you're pulling a heavy suitcase, that makes the difference.

I liked the fact that both the Lindt Chocolate Museum and the Koln Dom were both within walking distance, although it was a mile one way to the Cathedral. The river was right there too so you could walk along the river.

Stayed in May 2024

Didn't find out s out the pool unfortunately

Very efficient check in and good parking

Stayed in April 2024

Expensive breakfast offerd For a group of friends not keen on the shower in the main room

Great value for money. Very clean and tidy. Good location.

Stayed in April 2024

-

Good location, swimmingpool, nice staff

Stayed in April 2024

Did not like having to book an extra room when the apartment we rented could have easily fit our whole family since we have young children that share beds anyway. Therefore, we had one whole room that was not even utilized and also it was in another part of the building, so not even close.

I liked that it had a good breakfast and pool.

Stayed in April 2024

Breakfast was a bit expensive for me at 24 euros, but I expect big eaters get their money's worth

I asked for a quiet room and was given one on the top floor facing the rear of the building, very quiet. Reception open 24 hours so no problem coming in late.

Stayed in April 2024

Nothing really.

Room bigger than expected.The bonus was the swimming pool and wellness centre.

Stayed in April 2024

Very well situated; easy to reach and to walk to the city centre.

Stayed in April 2024

The only problem rooms were very small and double room's toilet and shower had glass doors. Also glass wall in shower meant, that neighbors could see us taking shower.

Hotel in a good location. Walking distance from a city center. 1.3km to main train station. Everything was fine.

Stayed in April 2024

Central location, comfortable, clean and we enjoyed the access to the pool.

Stayed in April 2024

Cleaner came too early!

Good location and had a pool

Stayed in April 2024

The shower is a bit special. The pool is a bit cold.

The staffs are friendly and good location

Stayed in April 2024

- No shampoo or conditioner - Tiny room: Shower and sink are located directly in the bedroom - No place to hang the wet towels - we booked because of pool, but it was cold, small and full of kids in the evening, so wasn't worth it in the end - some (but not all) reception stuff is unfriendly even for German standard

Overall, it was just okay. The only thing we really liked is the initiatives to be more environmentally friendly like option to opt out from daily cleaning, refills of soap, toilet paper from recycled paper.

Stayed in March 2024

I didn't find the reception lady very pleasant, the room was ready only after 15hrs, the swimming pool water was quite cold and the sauna would be switched on only upon request (no info provided about that in the reception and the sauna in the evening was cold, of course). The parking is available only upon additional payment, which got me by surprise.

Location is very close to chocolate museum and not far away from a city centre. That's all we needed that time.

Stayed in March 2024

Very good place, staff were very helpful. The swimming pool was very clean and big. Amazing location as well. Overall, would recommend this place.

Stayed in February 2024

No mini bar or complementary water in my room. Coffee machine but no milk or sugar. There is a vending type machine available at reception but when your thirsty and tired at night reception seems too far to walk.

Swimming pool and sauna. Quiet room. Comfy bed and well cleaned.

Stayed in March 2024