Trogerstrasse 21, Au-Haidhausen, 81675 Munich, Germany
#26 of 392 hotels in Munich
Guests' ChoiceBased on 153 hotel reviews
8.8Cleanliness
9.3
Comfort
9.2
Location
9.0
Facilities
8.8
Staff
9.4
Value for money
8.0
Free WiFi
8.9
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 31 March 2024
Ivan
SlovakiaStaff was very friendly and very helpfull and everything was well organised!
Stayed in March 2024
Reviewed: 24 March 2024
Nils
GermanyNo pool
Location and staff
Stayed in March 2024
Reviewed: 12 March 2024
Robert
AustraliaToo far from city centre
Great staff
Stayed in March 2024
Reviewed: 12 December 2023
Francesca
BelgiumBeautiful warm and cosy rooms. Staff is very kind and breakfast is lovely.
Stayed in December 2023
Reviewed: 20 November 2023
Samzhzhou
CanadaNone
We enjoyed the 5-star services from the hotel. The staff are extremely helpful and understanding. My wife and I had booked a second room for our daughter to joind from Berlin, and our booking was non-refundable. However, our daugheter could not travel the day before because she caught a flu and was really ill. We wrote a long note to the hotel manager and explained the situation, and they were very understanding and allowed us to cancel her room without any penalty. We were very grateful. Nevertheless, we stayed for three nights and really enjoyed the place. The hotel is located in a quiet street, but there is a premier supermarket across the street where you can buy food and have breakfast. The hotel staff was so helpful, and they even helped us to ship a package to our daughter in Berlin. We will definitely stay at this place the next time we come to Munich.
Stayed in November 2023
Reviewed: 28 October 2023
Stacey
United StatesLocation is great. It’s a short walk to the old city center but still in a very quiet area. Staff is very friendly and helpful.
Stayed in October 2023
Reviewed: 28 October 2023
Eduardo
BrazilDuring my stay at the Munchen Palace, there was one thing that bothered me the most - the TV set was too small and outdated. Moreover, the TV services provided by the hotel did not allow me to choose to pay per view of the Champions League games. As a fan of the Bayer Munchen team, I was disappointed to find out that the only thing available was a radio station broadcasted by the TV. For an upscale hotel like Munchen Palace, I expected a better and richer TV channel selection. Additionally, I found the cost of the daily breakfast and the extra food I requested for my guests in the conference room quite uncomfortable. I will be returning in November to hold meetings with my German partners, and I hope that the hotel management will address these concerns.
While staying at the hotel, I observed that it had a ski resort-like appearance, a unique feature of a city-center hotel. I found the Diana Conference room to be ideal for the meetings that I had to conduct due to its spaciousness com, comfortable seating arrangements, and projection equipment. The reception desk, events team, breakfast service team, and dinner servers were accommodating and made my stay enjoyable.
Stayed in October 2023
Reviewed: 16 October 2023
Ann
United StatesExquisite boutique 5 star hotel located in the noble quarter in Munich. Exceptional care by staff teams. Dining here is a highlight.
Stayed in October 2023
Reviewed: 12 October 2023
Randee
United StatesWe have stayed at the Palace for years and it remains the nicest hotel in Munich. The hotel is also across the street from Kafer (cafe, restaurant and market). Kafer's market is remarkable.
Stayed in October 2023
Reviewed: 27 September 2023
Isabel
GermanyVery nice staff, large comfortable rooms
Stayed in September 2023
Reviewed: 27 August 2023
Michael
United StatesLight Switches were a bit confusing
Loved the small boutique nature of the hotel. excellent ambience. Wonderful green space and restaurant patio.
Stayed in August 2023
Reviewed: 21 August 2023
Adina
RomaniaThe staff was not friendly, they were very cold
The breakfast was good. The room was comfortable and clean
Stayed in July 2023
Reviewed: 19 August 2023
Mads
DenmarkNothing, our short stay was superb
The breakfast was very satisfying, and staff was very professional.
Stayed in August 2023
Reviewed: 13 August 2023
Cheuk
Hong KongSome ants are in my room which is on the ground floor and has a down to floor window facing the garden. Good view, but with some insects.
The location is good, not so far away from the city centre but quiet. It’s close to the parks where I like for morning runs. The breakfast is wonderful! People can sit in the garden and enjoy the fresh air and sunshine coming through the tree leaves. I must say I like the style of this hotel and the bikes!
Stayed in July 2023
Reviewed: 8 August 2023
Philip
United StatesHave been a guest numerous times. Always enjoy my experience immeuble
Stayed in August 2023
Reviewed: 4 August 2023
Dominique
FranceBreakfast could be improved.
The location first: superb with lovely surroundings and a quiet place. The room: simple with a touch of elegance and a sense of "réserve". Never too much or stupidly showing off.
Stayed in August 2023
Reviewed: 27 July 2023
Rosemary
United KingdomBreakfast not being included
Excellent service with friendly staff
Stayed in July 2023
Reviewed: 10 July 2023
Michael
AustraliaThe staff were really helpful and kind, breakfast was amazing. Even the champagne 🍾.
Stayed in July 2023
Reviewed: 26 June 2023
Olga
United StatesLocation and staff, both are amazing. Breakfast was wonderful, lots of options and a very good quality. I'd like to stress on exception service from everyone on staff. We arrived without our luggage, it was delayed by almost two days. Not only the staff wend above and beyond to make sure we had everything we needed right away, but they spent countless hours on our behalf following up with the company responsible for our luggage delivery. Thank you all for making our stay so confortable.
Stayed in June 2023
Reviewed: 13 June 2023
Katrin
EstoniaI expected little more for this money and 5 star
Very quiet and green surrounding, frendly and helpful staff.
Stayed in June 2023
Reviewed: 7 May 2023
Cecilia
United StatesThe staff was very friendly and accommodating. The room was perfectly comfortable, with everything you would need. The hotel breakfast buffet was great, as was the restaurant itself, complete with a lovely outdoor space.
Stayed in May 2023
Reviewed: 10 April 2023
Victor
United StatesNothing
Excellent breakfast, plenty of choices, great service
Stayed in April 2023
Reviewed: 4 February 2023
Nataliia
GermanyOur short stay was splendid as we found the place where the care, respect and high standards are there. One who values comfort, quite time, invisible and fantastic service, - would benefit from staying in this hotel. Even if you need to wake up early the breakfast and the service you get at breakfast would make your day! Highly recommended hotel!
Stayed in February 2023
Reviewed: 3 February 2023
Stefano
ItalyRestaurant and prices
Location and friendly staff
Stayed in February 2023
Feldberg, Germany
Buesa, Spain
Shanghai, China
Seaside, USA
Český Krumlov, Czech Republic
Schmallenberg, Germany
Kuala Lumpur, Malaysia
Manta, Ecuador
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content