Kurfürstenstr. 18 & 23, Stadtmitte, 40211 Düsseldorf, Germany
#7 of 198 hotels in Düsseldorf
Guests' ChoiceBased on 359 hotel reviews
8.9Cleanliness
9.4
Comfort
9.2
Location
8.9
Facilities
8.9
Staff
9.6
Value for money
9.2
Free WiFi
8.6
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 10 April 2024
Jenny
United KingdomWould have been nice to have tea and coffee making facilities in the room.
Great choice at breakfast and very helpful, friendly staff.
Stayed in April 2024
Reviewed: 3 April 2024
Lv
GermanyVery close to Hauptbahnhof (Center Station) of Düsseldorf. Can have a travel in the center of city on foot. Stuff are very friendly. And a parking place is provided.
Stayed in April 2024
Reviewed: 2 April 2024
Angela
United KingdomThe location
Very charming hotel with lovely staff, clean and comfortable hotel.
Stayed in April 2024
Reviewed: 31 March 2024
Péter
HungaryDue to some minor technical issues the check in taken longer than planned, but this was compensated by the kindness of the staffs
Everything...the style the kindness of reception, the room standards. Clean and well maintained.
Stayed in February 2024
Reviewed: 16 March 2024
Beena
GermanyThere was no lift. Hence carrying the luggage to the room was difficult
Staff was very friendly and helpful
Stayed in March 2024
Reviewed: 1 March 2024
Göran
SwedenI don't know, Maybe add some warm weather and sand beaches? Maybe next time??
Very god service and friendly hotel team! The room was very stylish with Touch of class. Pictures on the wall from the music world, elegant armchairs, big comfortable bed, All in a design colored feeling. And it was clean.
Stayed in February 2024
Reviewed: 23 February 2024
Melissa
United StatesFor a female traveling alone t’s a great spot. East to find, about a mile walk to old town.
Stayed in February 2024
Reviewed: 19 February 2024
Marina
United KingdomExcellent location for us, breakfast copious, fresh and delicious. Loved the family-style atmosphere of the hotel as evidenced by the cleaning-staff singing while they were cleaning - always a good sign! Very efficient reception and no fuss about giving me an hour later check-in. Bedroom had excellent and thoughtful facilities and amenities; plenty of hangars, hairdryer, a little piece of home-made cake in the room, very good bath, vanity mirror, enough plugs.
Stayed in February 2024
Reviewed: 19 February 2024
Sylvie
LuxembourgThe hotel is clean and well located. Would go bac
Stayed in February 2024
Reviewed: 18 February 2024
Ralf
NamibiaThe hotel was very good, everything was perfect.
Stayed in December 2023
Reviewed: 16 February 2024
Simon
United KingdomNothing
Loved everything about this unique boutique hotel! Amazing decor and styling! Great customer service! Owners of business very professional and helpful. Location excellent!
Stayed in January 2024
Reviewed: 13 February 2024
Ai
GermanyNothing to complain. I have stayed other hotels around the area in Dusserdorf but this one was the best.
The location was perfect. The lady at the reception was so nice and kind with great hospitality. The room was so pretty and It was worth to upgrade the room.
Stayed in February 2024
Reviewed: 5 February 2024
Sara
IrelandNothing.
Everything about this hotel is comfortable and welcoming. The rooms are thoughtfully laid out, the products in the bathroom are wonderful, the breakfast is superb and the staff are incredibly kind and attentive. The little cake was a delight!
Stayed in February 2024
Reviewed: 5 February 2024
Magdalena
NorwayThe location is probably a little off the beaten track... But fair enough, on a quiet street. The receptionist wasn't very good at English, but I understand some German, so maybe that's why she spoke to me in almost only German...
One of the best breakfasts I've had in a long time. Small buffet, but surprisingly varied selection of food. Fresh scrambled eggs. Lovely and stylish interior of the rooms and common area. Almost a little boutique-like
Stayed in February 2024
Reviewed: 28 January 2024
Flemming
BelgiumThe bed was a bit to the small and the sound of the neigbours was noticeable.
Very polite and helpfull staff. Excellent breakfast. Secure parking and fair price.
Stayed in January 2024
Reviewed: 21 January 2024
Berko
GermanyOh, an accessible Nespresso machine in the public area, to have a coffee with the little cake in the room, would have been nice. I did get some coffee after asking. No snacks with the drinks in the cooler, and some more local beers.
The most charming hotel I have stayed as far as I remember. It shows the love and pride of its owner at every turn, down to the drainpipes of the sinks. The mattresses are amazing, too: firm, yet hugging. Internet was good, too - I could work from the room.
Stayed in January 2024
Reviewed: 20 January 2024
Sebastiaan
Netherlandsroom was a little dusty
comfy bed, good breakfast and really nice staff
Stayed in January 2024
Reviewed: 12 January 2024
Bjarne
NorwayA short way from the centre and train station in a very quiet neighbourhood. The staff is very friendly and like a family. The breakfast was really great.
Stayed in November 2023
Reviewed: 21 December 2023
Anastasia
NetherlandsExcellent service, amazing breakfast (enough gluten free options), 10 minute walk to the center, parking options.
Stayed in December 2023
Reviewed: 12 December 2023
David
United KingdomNo tea/coffee making facilities in the room (you can get tea and coffee from reception). No bar area (known b4 booking, fridge with drinks for sale by reception)
Great room, good style, good location.
Stayed in December 2023
Reviewed: 11 December 2023
Marley
CanadaI pick this hotel because I needed to be close to the train station. It was an easy 8 min walk easy to do with my phone.
The decor was stunning. My bed was falling into a cloud! Beautiful down duvet and down pillows. Honestly … just so splendid💕
Stayed in December 2023
Reviewed: 6 December 2023
Tim
United KingdomNothing.
Charming hotel with gracious and helpful hosts. Great attention to detail; the best hotel I've stayed in in Germany and the most reasonably priced.
Stayed in October 2023
Reviewed: 3 December 2023
Patricia
United StatesWelcoming and helpful staff. Great location, elegantly appointed room, plenty of space. Very comfortable bed and fluffy towels. Excellent breakfast. Very luxurious feel to everything.
Stayed in November 2023
Reviewed: 12 November 2023
Olga
United KingdomThe staff were amazing couldn’t do enough for us bedding and towels changed every day they made our stay fabulous hotel was close to station & metro
Stayed in November 2023
Cairo, Egypt
Paris, France
Otsego, USA
Neustift im Stubaital, Austria
Vrboska, Croatia
Càbras, Italy
Barking, UK
Boa Ventura, Cape Verde
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content