Hotel was in a great location and beautifully decorated!

Stayed in August 2022

The location and room were amazing!

Stayed in August 2022

a little noisy since the restaurant is right outside the window.

great location, breakfast is good, room is clean.

Stayed in July 2022

We had an interior room with a window onto a hallway, which made it quite loud and stuffy despite the fans provided.

Fantastic location right in the middle of everything. The breakfast was good.

Stayed in July 2022

A fan would have been handy for the warm weather as it was a little loud with windows open Check in was 2pm but cleaning team were not finished until 3

Great location, spacious apartment, very easy check in

Stayed in July 2022

Loading and unloading your car before parking is a little difficult. You basically have to stop in the middle of the cobblestone street in a busy area. The hotel staff did help us with this. Parking is a few blocks away and cost extra.

The location is fantastic - right in the heart of Altstadt Heidelberg. The place is a little oasis in the midst of the busy scene near the Old Bridge (Altabrücke). The room was large and comfortable with a little seating area. The breakfast was phenomenal and the outdoor space for eating is very peaceful. We also enjoyed one dinner in the hotel restaurant. It was superb.

Stayed in July 2022

for some reason when I came to the hotel there was no room available so I was put up in another hotel for one night and then the next day I could come back here

modern, clean and close to the old bridge

Stayed in July 2022

the fact that it's a separate building from the hotel and it's EXTREMELY loud, hard to sleep and not very nice.

hotel staff and location, balcony was awesome. Breakfast also nice

Stayed in July 2022

As great as the location is, it is LOUD. We were unable to figure out if/how to get AC. It was too loud to keep windows open and too hot to keep them closed. Safe to say we didn’t get much sleep. It was a Friday night and we heard people in the streets until 4:30 in the morning. The cars going by were extremely loud too.

AMAZING location! Could not have picked a better place to stay in terms of proximity. In the heart of Alstadt near the old bridge. 5-10 min walk to the base of the castle. Near several restaurants and shops. The room was spacious and had a view of the Rhein and a small patio. The hotel kept our luggage while we waited for check in.

Stayed in July 2022

Nothing

Excellent location Excellent welcome by Sebastian Excellent room

Stayed in July 2022

Not staying longer

Stayed in June 2022

hmmm.

room 4 is fantastic. Huge room, great A/C. bike room secure, restaurant is exceptional.

Stayed in June 2022

Just a small thing, but we would've been happier to have a mat in the shower for safety reasons. However, this hotel was not alone in not supplying a mat. We found this to be the case wherever we stayed. Particularly important for anyone who may have mobility issues.

This hotel is in a perfect location, right beside the Old Bridge over the Neckar river, very picturesque, lots of ambiance with good bars and restaurants all around. Sebastian, our host, was very charming and helpful and gave us a good deal for our room plus breakfast. He also ordered a taxi for us to return to train station when we were leaving.

Stayed in June 2022

The room was hot, it had a fan but that was not the perfect solution.

Perfect location.

Stayed in June 2022

the door of shower can’t be closed & opened easily, so water sprayed out and makes bathroom ground the sea.. also it would be better if electricity outlet can be near sofa/bed, now I only find one near entrance door and in bathroom, which’s quite inconvenient if I want to use phone & charing the same time..

lovely decorated room, spacious and clean. location and view are impeccable, through window u see the old bridge & even the bronze monkey statue. warm reception too

Stayed in May 2022

The restaurant is always packed for dinner so it gets a bit noisy. It didn't bother us much because we always arrived late and tired, but, for someone who likes to sleep early might be an issue.

Location couldn't be better! Absolutely perfect! In the middle of "everything". They have an elevator. We stayed in Suite #2 which was very big and comfortable on the 3rd floor. Probably a family room with its own upper floor. Bathroom had a very good size ( no amenities, but this seems to be the pattern these days in 3/4 star hotels) and one of those hangers that warm up the towels that came in handy and give extra comfort. Breakfast is very good in the restaurant that belongs to the property. Worth every penny. Not super-fancy but super-nice place to stay. Definitely a hotel to return!

Stayed in May 2022

The only (not so serious) downside was that our room on the 1st floor didn't have "real" windows, because they led to a corridor, which meant that the room couldn't be properly ventilated (especially at night). I imagine it can get really hot in the summer. However, it is fair to say that this fact is quite clear from the photos here on Booking.com. Also, an electric fan was provided, so that helped a little at night.

The location is perfect, the hotel itself has a very nice homely feel and is very comfortable. Our room was rather small, but lovely, convenient and very clean indeed. Breakfast was delicious.

Stayed in May 2022

in middle of old town. good restaurant and excellent service we had a corner room with windows at two sides and view on bridge. Tip: just around the corner good coffee, wine and sandwiches in very nice atmosphere at Casa de coffee.

Stayed in May 2022

No tea/coffee facilities in room but maybe this is standard in the area.

What a gem! Fantastic location right by the old bridge so full of life and yet somehow completely quiet at night. Super comfortable and really friendly team. Highly recommend it.

Stayed in May 2022

The mattress could have been a little more comfortable (but in general it wasn't bad and definitely not a deal breaker). We had a wonderful stay!

The location of the hotel and overall ambience was incredible! With the type of room I chose and with some luck, we had an amazing loft that led to a gorgeous view of the castle at night. It was like something out of a fairy tale! The room we had was spacious and the bathroom was clean. We always had fresh linens.

Stayed in April 2022

It is difficult to get a car park in front of the hotel to drop off and load the bags, but the good thing is that the hotel provided us with a discount in the central parking, but it is a little far away. The thing that I did not like about the room is that the double bed is two single beds, where the two beds are moving away from each other while sleeping which is annoying.

The staff was so friendly and helpful, the details of the building including corridors and rooms, and their interest in the interior design, it is a masterpiece of renovated art. In addition to his location.

Stayed in March 2022

Breakfast was not very extensive. for 12 euro you expect some more choices.

Perfect location, nice room, good bed, big bathroom.

Stayed in February 2022

There are no tea / coffee facilities in the apt which is advertised however I just assumed there would be - something to be aware of.

Fabulous view of the river & extremely comfortable bed / pillows

Stayed in January 2022

N/A

Great location.

Stayed in December 2021

nothing

Alex was kind and responsive when we checked in to the hotel in the evening and then when we left in the morning. The location was wonderful, which was right in front of the bridge, as well as being able to sit out and have coffee by the local Italian cafe store around the corner, or restaurants and bars to enjoy. What will have us coming back was the fact that the entire staff, one whose name I believe was Ludiv, was so friendly in the morning asking if we would like to come in for breakfast or enjoy some coffee or tea outside. The bed and room were clean and they did have radiators to keep warm and an A/C unit if needed which can only be turned on when the key card is inserted into the wall. There is soap and shampoo to be used as well in the bathroom if need be. Checking out was a breeze just turned in our key there was an option to store your luggage if you wanted to explore more after you checked out. When we came home distraught at the fact that we might have left it in the room, and phoned the hotel and spoke with Alex, who went to the room when he was able to and checked for the missing item, and gave us a call back to relieve are stress that he had found it! He asked us to email our address and he said he would mail it off as we live 1.5 hours away from Heidelberg. Sure enough within a few days, it came in the mail. We admire and appreciate how he is courteous, helpful, and responsive to making sure that one's stay would be an experience to remember and to surely tell others about.

Stayed in November 2021